car sales executive

automotive technician

service advisor

sales associate

sales manager

Murgado Automotive Group

Audi Stuart, it’s troubling to say that my experience here has been deeply disappointing. The dealership suffers from weak leadership at the highest level. The managing partner appears out of touch with the realities of modern automotive sales and lacks the vision and expertise needed to drive the store forward. Knows how to keep everything in his favor rather than employees. Leadership often feels more like a barrier than a source of support. 
One of the most demoralizing aspects of the culture here is the constant stream of long, unproductive meetings. These meetings rarely lead to meaningful solutions and often serve as platforms for blame rather than progress. Valuable time is wasted on circular conversations, while the real issues, unclear processes, and lack of departmental communication  go unaddressed.
Interdepartmental coordination is a consistent failure point. When mistakes happen, they're too often dismissed as broken links between departments. Rather than taking responsibility and improving the system, management allows the chaos to continue, and it’s the frontline staff who are left to deal with the fallout.
The hiring strategy also reflects a lack of long term thinking. Younger, inexperienced employees are brought in with promises of opportunity, only to find themselves underpaid and unsupported. Salaries are significantly below industry standards, and it becomes clear to many that other dealerships offer better compensation, training, and growth. The result is A turnover rate that speaks for itself constant departures, constant new faces, and no real continuity.
Employee development is practically nonexistent. Morale is low, not because people don’t want to succeed, but because the environment makes success nearly impossible. There is no clear path, no mentorship, and no investment in the people who keep the dealership running.
Issues are real, ongoing, and damaging  to employees and to the Audi brand. Until leadership takes accountability and starts making meaningful changes, the culture at Audi Stuart will continue to drive talent away.


A typical day at work felt like walking into chaos. There was no real structure, constant miscommunication, and a general lack of direction from leadership. You were often left to figure things out on your own, and when things went wrong (which they often did), blame was passed down instead of support being offered.

What I learned? Mostly what not to do in a professional environment. I learned how to stay calm under pressure because I had no choice. I also learned how damaging poor leadership can be to morale and productivity.

Management was the biggest issue. Completely disconnected from the day-to-day operations, they seemed more focused on micromanaging and playing favorites than actually supporting the team. Constructive feedback didn’t exist—only criticism.

The workplace culture was toxic. There was zero emphasis on teamwork or mutual respect. It felt like everyone was just trying to survive the day. Morale was constantly low, and any attempts to bring up concerns were either dismissed or led to retaliation.

The hardest part of the job was staying motivated in an environment that constantly drained your energy and enthusiasm. It was mentally exhausting trying to do a good job while being set up for failure.

The most enjoyable part of the job? Honestly, leaving at the end of the day. The few decent coworkers I had were the only bright spot—and even they didn’t stay long.

The Motor Werks Group is a great company to be employed with and they'll definitely "Welcome You To The Circle" Take it from me; I've been working here for 12 years!

I began the Motor Werks Group as a Salesman and over the past few years I've been able to manage our Commercial Van Sales Department at Mercedes-Benz of Hoffman Estates.

You may begin at an entry level position; however, if you're willing to make this a career vs a job they'll take you from an employee to a valued and appreciated business partner in their business!

If you're willing to work hard; the Motor Werks Group will spend their time and money on you to make you truly one of the best business professionals in this business! They've done it for me; they'll do it for you!

They'll guide you along the way while allowing you to have a great work/life balance.If you need something personally along the way; they'll support your personal needs and they'll work with you through those difficult times in life that we all experience.

I appreciate the opportunities the Motor Werks Group have allowed me to have over my past 12 years. The Motor Werks Group has molded me from a young adult out of college into a great Salesman. Then after being successful in Sales allowing me the opportunity to be their Commercial Van Sales Manager and growing our business together for everyone's success and happiness.

I appreciate being a valued member of this circle! May be you will as well. 

When they say "Welcome To The Circle" you'll know what it means the moment you enter so I guess we'll see you soon!!!

The culture of Motor Werks is one of cronyism and climbing the metaphorical ladder by pulling others off of it.  Decisions are not made based on what is best for the company or the employees, but rather on what is expected to yield the highest profit margin, and this most often comes at the detriment of the lowest level employees; be it in the form of a manager demanding a technician from another brand loan said manager expensive personal tools to be taken off the property without an explanation, an absentee Shop Foreman,  refusal to update shop equipment to be able to handle modern vehicles, making pay plan changes without the consent of the employees being affected by the changes,  a Team Leader who lies about other techs to managers in meetings in order to make himself look good while simultaneously claiming labor time for vehicles other techs are assigned to, resulting in the other tech not being paid for the job, etc.  

The company slogan is “Welcome to The Circle”.  It is fitting, because if you disagree with a manager, they collectively encircle you with disdain and actively work to make your time with the company more difficult.  The personal offense at any disagreement of decisions made can be seen on their faces and in their actions.  

If you are looking for a company that genuinely values the people that comprise it, you have not yet found it and should continue your search.  

There is no work-life balance at Motor 
Werks, at least not in the finance department. I was never informed by anyone during the interviewing process that a 50 hour work week is the norm.  During month end close, you are working at least 10-12 hour days if not longer. I was working in Hoffman Estates above the Mercedes Benz dealership, the upstairs offices were dark, dirty, very few windows, closet like feel, very depressing environment. Culture was OK, if you have prior automotive experience I think you would be happy at Motor Werks, but coming from Big Corporate America as I was the automotive industry is nothing I would consider a long term career in.  Management was OK, CFO seems to control everything.
Vacation policy horrible, if you needed a few hours off during the work week for lets say for a doctors appointment, you had to take a half a day off.  First time ever in my career I have ever come across a policy such as that one.

The most toxic work environment I've ever worked in.  My supervisor was nice to work with for the most part, but trying to deal with sales, and managers around the building was a nightmare.  It's one thing that the snobby customers act like Karens demanding to speak to managers, and not salespeople.  But, it's another thing when the managers don't pick up their phones when they're sitting at their desks, or just in general doing nothing on the sales floor.  The whole Mercedes show room was an absolute mess.  No one picked up their phones, and none of the salespeople would cooperate with coworkers outside of sales.  Most of sales staff and managers had very short tempers, and would often just create a toxic work environment.  Only job I've ever had a problem with my coworkers too.  Terrible work environment with laughably bad pay...

Working for honda downtown chicago from the beginning till now at first it was what seemed super easy until i got the hang of it and  yeah there have been ups and downs. Stuff  hasnt always been perfect but in my eyes i noticed the managers changed for the better. HR is amazing like they are ur friend in terms of if need be  like stressed out or anything they care about ur success . The biggest change i noticed is the managers not yelling anymore at employees in front of customers beacuse it makes the dealer look bad and the customer think what dealer is this . So thats a big improvement on that end 😊.

We can always work as a team to improve  

The staff is friendly we all do our jobs and stuff things get done overall dealer is clean the janitor is one of the best guys there ever was everything is so clean and nice that its amazing . 

Motor Werks has a great work environment and they’re constantly doing something to show their employees they are valued- from employee appreciation days to holiday parties with little goodie bags- to pinewood races. Motor werks is also a member of “you earned it” which is this awesome site where each employee has the ability to recognize another and give them points which you can then use to claim prizes! I think this is so great, it encourages eveyone to motivate one another. I have never worked for a company who truly strives to make their employees happy and keep work a little fun. Benefits, hours, compensation, and vacation time are good which is what I feel most people look for in a company. However, I think what sets Motor Werks apart from other dealers is that you have all of this plus a lot more. It’s truly a great company to be a part of.

Equipment can stay broken / not properly working till the technician handles it his self or it becomes inconvenient to the mangers  .
No real protocols where placed during covid besides wearing masks no steering wheel covers . No extra cleaning unless customer paid for it .
Service advisors will give customer pick up time with out asking technician and you either stay late or lose the work even tho all technicians are flat rate .  Causing technician to rush to get a job done so they can go home making it more possible for errors . 

The upper management is pretty bad,  probably the worst I've ever seen. Every morning as a manager you
are required to attend daily meetings and take a constant verbal beating. That reflects on how you treat your employees, and when you have the power to dictate how others treat you, that's a serious red flag.  I've never seen two managers just up and leave in less than a year with no prior notice. Sales Managers, Office Managers, employees in general left for all the same reasons. This goes to show just how high the turnover rate is. The dealership in
general is badly mismanaged. Half the times I don't even know what's going on, and that's largely due to
miscommunication. And I still haven't even gotten my last paycheck. I will be following up with HR pretty soon. Stay away from here, as an employee you will not last.

Top Job Titles	Average Salary
Car sales executive 69 salaries reported	$126,848 per year
Automotive technician 31 salaries reported	$114,886 per year
Service advisor 13 salaries reported	$82,654 per year
Sales associate 8 salaries reported	$96,875 per year
Sales manager 23 salaries reported	$164,239 per year

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