driver

truck driver

dispatcher

call center representative

operations manager

My City Transportation

BEWARE!!!! 

My time with the city transportation department in Brooklyn, MD, was marked by several challenging aspects that negatively impacted the work environment. Unprofessionalism was prevalent, with favoritism influencing decisions and creating an unfair atmosphere. This led to certain employees receiving preferential treatment, often at the expense of others who were equally or more deserving.

New trainees faced significant difficulties due to the lack of genuine support. Instead of fostering a nurturing environment, there was a noticeable undercurrent of jealousy and resentment towards newcomers. This was compounded by widespread gossiping, where staff members often engaged in talking behind the backs of others, especially trainees. These rumors and backhanded comments contributed to a toxic atmosphere that made it difficult to focus on learning and growth.

Moreover, fake and phony behavior was common, with individuals presenting one face in public while acting entirely differently in private. This insincerity further eroded trust and camaraderie within the team. Some employees seemed to be in cahoots, working together in cliques that prioritized their interests over the collective goals of the department.

Overall, the workplace environment was more focused on internal politics, gossip, and undermining others rather than on collaboration and the efficient service of the public.



What is the best part of working at the company?
Entire staff is highly unprofessional. They have a high turn around rate. Poor communication. The  paratransit vehicles they are not safe to drive. I would not recommend this company unless you have no other alternatives. 

What is the most stressful part about working at the company?
The staff lacked professionalism.  The vehicles were highly dangerous to drive 

What is the work environment and culture like at the company?
The environment is hostile, combative, confrontational. They don’t hide the drug use from the front Desk staff. Management will disclose your business no regard for adults at all they will even try and fight on the actual premises. 

What is a typical day like for you at the company?
Get your work for the day and speak with the control center if you have an issue with a client. Drive safely and return to base  with  the work vehicle

Management will cheat you out of your hours during pay period. Pay cycle was biweekly and each pay period it would be an inexcusable PAY DISCREPANCY. Please take note, Screenshot your manifest at the beginning of your shift and at the end of your shift on each work day to have your own paper trail. Management sucks, It's ran by woman that looks down on woman. This company is affiliated with Marta Mobility/MV Transportation which is a paratransit company that is in cahoots with Marta Bus Transit. Dysfunctional work environment. Take notes, to come back and thank me later! 
-You have been WARNED.

The job would be nice to work if we can get some benefits make health insurance dental in that you don't have to pay out of your pocket so much and life insurance and if they would stop a play favoritism for the new people to just come in and people who've been there longer they don't give us no chance to get promotions they give it to the new people who just come in and you been there too and 3 year than they just come in in and big a promotion over U does not fear

My hours were 10 hr days beginning v early AM-5
Schedules were changed per bid when mangement deemed necessary
The trips did not allow sufficient time between each pick up and delivery
Lunch schedules were very often changed or allowed after only working 2-3 hrs of a 10 hr day

Bathroom breaks were difficult as drivers were scheduled with back to
back trips 

It was very difficult to plan ahead re Dr. appts or prsonal time off, as management did not communicate approval or not in reasonable time to make other  arrangements.

This was by far one of the worse jobs I had. It wasn't because of the fellow dispatchers, it was the superiors and management. If you get hospitalized consider yourself fired as per the VP of the company did to several dispatchers. Managers were caught following and watching dispatchers while on their break if they left the property. I even witnessed a dispatcher threaten violence against another dispatcher and management did nothing about it..... these were small issues I saw in the little time working there. Just save yourself the mental stress of working there. 

What is the best part of working at the company?
Driving and interacting with the customers

What is the most stressful part about working at the company?
Being CONSTANTLY WATCHED AND LIED TOO BY MANAGEMENT. It became VERY ANNOYING🤨

What is the work environment and culture like at the company?
VERY VOLATILE AND HOSTILE AMONG EMPLOYEES AND MANAGEMENT

What is a typical day like for you at the company?
There were NO TYPICAL DAYS WITH THIS COMPANY BCUZ OF LYING AND BULLSHITTING DISHONESTY FROM MANAGEMENT🤪

I hate people who yell and shout all day. 
The jealousy is so LOUD. 
Work environment is dirty 
A lot of Drama
They prefer dumb people over smart people 

Unprofessional management, unqualified staff members in management and supervisory positions. They show favoritism to selected individuals and never acknowledge other employees for their hard work and efforts. Illiterate staff members. Ghetto, rude, and disrespectful staff.  They want to see you progress. They don’t deserve good employees. 

My old manager left the company and they hired within , Someone who was in the position as I was. She was inexperienced, didn’t know how to do the schedule or run her team properly . The way she spoke to people was very disrespectful. When I chose to speak to someone higher than her they acted just as nasty . I always came to work on time and even did 12 hours shifts because we didn’t have enough people . I would never work for this company ever again.

What is the best part of working at the company?
Assisting the drivers with their work 

What is the most stressful part about working at the company?
The supervisors and managers are always yelling oh and the bed bugs

What is the work environment and culture like at the company?
Horrible environment and depressing culture 

What is a typical day like for you at the company?
It’s very Stressful and depressing

Top Job Titles	Average Salary
Driver 22 salaries reported	$19.03 per hour
Truck driver 4 salaries reported	$1,475 per week
Dispatcher 2 salaries reported	$15.73 per hour
Call center representative 1 salary reported	$23.50 per hour
Operations manager 2 salaries reported	$53,000 per year

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