guest service agent

room attendant

night auditor

front desk agent

housekeeper

My Place Hotels

From the time of arrival at work the duties of maintaining the property is all left up to the maintenance and engineering staff of one person myself I must make sure the trash and property remain at a level of acceptability for all guest who stay at My Place. The building is totally left in my hands to be the place where people want to stay for the highest level of hospitality and comfort. On a daily basis things have to be functioning in each room plumbing electrical kitchen and bath windows HVAC. I deal with key card issues and programing the locks on all doors of the hotel as well as being on call for any situation that may happen, When the landscapers come I show them the areas that need tending to along with inspection of the irrigation systems, the fire department comes and make their inspections and I escort them around the facility as needed, its walking around a lot but I learn from them. I have keys for everything and the manager has all the trust in me not to worry and that makes me feel good that he knows the property is in competent hands...

I started at a point where this location was doing a major overhaul of staff.
Legacy management is keeping a close eye how this location improves.   Each shift has a checklist to follow, this encourages success. 
The guests here have been mostly construction workers, and maintenence  personnel.   As an extended stay hotel there is a friendly feel to the interactions with guests, different from a hotel I worked at downtown. 
I took a step down in employment from my last night audit position,  no benefits and a slightly lower minimum wage. 
The new manager doesn't  interact well with staff, isn't available when not on property.   
The district manager who did my intake was awesome. 
This company is about serving their clientele in a friendly, professional and uniform manner.  This so that you would know, as a guest,  what to expect at each location.
I haven't found a handbook to find certain protocols, as there is a disconnect from what the GM is stating and what the district manager stated during the trade-off of their duties.
We'll see how things progress.


Although I had Safety Concerns throughout my Full-Time Job at My Place Hotel in Bismarck, North Dakota, I eventually tendered my resignation voluntarily mostly due to a Lack of Career Advancement. In terms of Job Security, I was least worried on this aspect as it seemed to me that it was rather rare to find people who were willing to work the Overnight Shift, and in addition, sporadically cover Other Shifts due to Staff Members frequently coming and going in just a Course of Almost 2 Years working there. There were many occasions in where the establishment seemed to be understaffed. Nevertheless, I would highly recommend this Job to people who are Night Owls and therefore, Not a Morning Person, but only as a Part-Time Job for those who are still Students, or are looking to supplement their Income as a Second Job.

This was to this day one of my favorite jobs by far!! The management was amazing my boss the GM and other employees still are friends today. Misty was amazing! I learned so much she was caring employment was professional and paid great!! I'm sad o was not able to stay if I'm ever in area 100% will return work there. I can't say there was any cons. I would recommend anyone in the area to try to gain employment through this company.  They are wonderful company to work for management does honestly care. They are super supportive to all staff and encouraged growth weather it be with them or moving on! I can't say anything bad at all. Great team Great Job Great management.  Thank you for giving me opportunity to be part of TEAM and all your support. 

Unprofessional manipulation up to managers and owners. Management and owners seem to create fake problems in the hotels where none should exist, for example, assigning random demanding clientele to purposely behave rudely or property theft on site or not replacing certain broken equipment immediately or any other fake problems in order to undermine the work environment for employees. Hence, when they are done with you, they create ever so much more problems until the employee can’t tolerate it anymore and quits. 
Co-workers were mostly friendly. The clientele was a hit or miss, some good, but not enough of them, unfortunately.  
The employee's seniority has a strong presence there. Benefits are provided, but the employee may not be there long enough to be eligible. I don’t recommend working in this location. 


I worked here for three years. I loved it at first. The management company let go of the good management and can never keep a General Manager at any of their hotels because they were not allowed Assistants. I liked the GM when I left but he was so overworked by the management company not allowing to have help that he would settle on what ever employee's did and did not do anything about it because him being the only manager. Coworkers could do whatever they please (call in/not do their assigned work/rooms not get cleaned) whatever it may be. This led to many guests complaints and a very stressful work environment. I left for this reason as I did not see it getting any better. Unfortunately.

This job can be a good fit if you’re willing to put in the effort. The most challenging aspect was being the only staff member on-site during weekends, though I imagine it’s much less hectic in the off-season. The role involved a significant amount of laundry and cleaning, so it’s not for those looking for a laid-back front desk position. Expect to be on your feet throughout your shift, with no guaranteed lunch break. One area that could use improvement is housekeeping, as I often dealt with guest complaints about the quality. Additionally, you should be prepared to assist with housekeeping duties. However, the highlights of the job were working with a supportive team and management, and building relationships with the long term guests, which made the work environment enjoyable.

There are 3 basic parts of the job. The actual work which is easy. The guests who are absolutely fabulous! The management is a toxic dumpster fire. 
I was extremely happy when I started. The pay was not great but it's easy work. Management absolutely does not care and shows zero respect for employees. They will treat you less than human and you will need trauma therapy. They will suck the life out of you and make you completely miserable and blame you. 

I don't know you but I can tell you right now you deserve so much better than to lower yourself to take any position offered to you by this joke of a company with abusive management.

 I believe in you and you are an amazing human who really deserves the best in life and to be happy

What is the best part of working at the company?
The coworkers are amazing at the front desk we were all there for each other.

What is the most stressful part about working at the company?
The General Manager didn't keep up on hiring people and didn't hire people that could actually do their job. Also the GM focused more on office things than the well being of the employees and helping where it was actually needed had,had me bring my 5 year old in to help clean rooms so he didn't have to 

What is the work environment and culture like at the company?
Unprofessional, overworked, didn't care about family or work life balance

What is a typical day like for you at the company?
Long hours and many days of not seeing my daughter

Don't  do it very low pay and you dont matter you are just a body, they hire you for a position but you need to fill in alot in other positions, management does not lead by example but they sure can deligate, I had saved them alot of money doing things myself and had there bonuses shoved down my throat, be careful if you get hired here, U will be used and spit out, most management is ok but I think they need to regroup and rework their approach to front line workers, only after this will they and there workers become happy with their jobs, there is a reason for the revolving door, it starts with management, refresh your skills you have become complacent 

Top Job Titles	Average Salary
Guest service agent 111 salaries reported	$16.24 per hour
Room attendant 102 salaries reported	$15.67 per hour
Night auditor 62 salaries reported	$16.42 per hour
Front desk agent 29 salaries reported	$15.87 per hour
Housekeeper 15 salaries reported	$14.75 per hour

Working at My Place Hotels: Company Overview and Reviews

My Place Hotels

My Place Hotels Ratings

Popular jobs at My Place Hotels

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected