cleaner

customer service representative

persoal de limpeza

customer service coordinator

night supervisor

MyClean Inc

What is the best part of working at the company?
To be able to explore all areas of the 5 borrows and New Jersey as you traveled to your clients was an amazing experience. I met incredible people, saw the most lavish homes. All were inspiring. 

What is the most stressful part about working at the company?
Supplies, honestly you never know how big or messy a home is till you're there in person. The company gave us a certain amount of rags to use to clean. So many times I found myself short on rags and had to improvise or be grateful if a client offered to let me wash them before I left.

What is a typical day like for you at the company?
On a day to day basis its going to be busy and you must manage your time well, time sensitive cleans are important to get done due to the fact you must also travel and get to your next clean on time. You'll be cleaning for company's and homes.

@ This company you can't  be stable because you don't know when you're working. You have to wait everyday between 5pm-7pm the manager will send a email letting you know if you will work the next day or not if so you'll get the location and the amount of time the company thinks it should take to clean a house  which may take some all day but it may take the 2 cleaners from 9-2:30 But each cleaner doesn't get exactly what they work for the 5.5 hours are split in half so 2.5 hours for each cleaner.then you go to another house or apartment  2.5 hours there but the 2.5 hours are split in half between the 2 cleaners .so the whole day you may have worked 8hrs but you don't get paid 8hrs.the job says fulltime but you get fulltime hrs.if you're looking for a fulltime 8hrs a day job my clean isn't it.

Typical day for me is going to client's homes or businesses to clean interior spaces, which includes private and common areas for them. That is the best part of my day because my clients are friendly and I love them. But management is not good to work under at the Chicago location whatsoever. I currently am not being treated with the respect I deserve nor are my coworkers. It is hard coming to work as a result of this. I am currently looking for work as we speak. Oh, and the pay - I have been repeatedly cheated out of my money on a consistent basis and when telling my superiors this fact, I was treated like I was illiterate. I long for the day when I can leave this job and never look back!

The company is growing and while the individual people are, I believe, good people, there is some really bad disorganization at the upper management level. If there are questions about processes, it is very hard to get a straight answer and there is a LOT of miscommunication between departments. Which causes a lot of stress. The main issue I take offense at is that their philosophy is to let things break/burn, and then fix the problem, rather than fixing the problem before it happens.

Benefits are okay - you don't get PTO until after a year, and while they do provide health insurance, I personally find a lot of doctors don't take it.

I will say that they do treat cleaners fairly well, and I'm definitely supportive of how they are W2 employees and not contract workers.

I worked for myclean in 2016. I really enjoyed working for them. I met a lot of interesting people and celebrities. If you do a good job your work will get noticed. I was there about 6 months and had to relocate within those 6 months I made contracts and some of the clients recommended me to their friends who had other Aids but would request me. The staff was great and even the manager was nice at least we never had a problem. If you go in there with the attitude of disrespect they will definitely show you the door, but if you walk in there with a professional attitude and the knowledge of making money myclean with take you a long way.

Typical day is always movement wit cleaning duties and it has to be done within the time specified. very demanding occupation for a person with outstanding customer service hospitality which I poses. I've learned how to further detail my cleaning with the help of the trainers provided. The hardest part about the job was starting out seeking out to gain permanent clients by "wowing" them with the results that's where the professionalism shows! The most enjoyable part of the job was being able observe such beautiful buildings, apartments, condo's etc.. Seeing majority of friendly faces as well as  your own space and time to move about without interruptions.

What is the best part of working at the company?
Support from office staff, wonderful clientele.

What is the most stressful part about working at the company?
Terrible COO who made work life difficult for employees, also some clients had shared they had difficult experiences with COO, not a good look.

What is the work environment and culture like at the company?
Mostly positive, office and support staff were helpful and very wonderful. COO at the time was a control freak who interfered with base workings and interactions of employees.

What is a typical day like for you at the company?
To fulfill appointments made by homebase office, to satisfy clients and to follow instructions as per assignment.

This type of work is not easy & you have to be a motivated self starter to work here. When cleaning someone's home or business you have to pay very close attention to detail. Cutting corners & half cleaning will not cut it. Clients come to depend on you so if you're someone that likes to call off this job won't be a good fit. I like to make clients feel good when they look at their clean homes and I love working with the public. The management team is really good and they make me feel like they care about me as an employee. Any concerns or issues are dealt with in a timely manner and professionally. The hardest part of the job are the homes that are really dirty but I enjoy cleaning and the finished product so the end results I worth it to me.

With management always hiring on a regular basis it means employees are only given a schedule on average of 15 to 20 hours. I'm an adult struggling to survive on these hours, not a teenager living in my mother's basement. They expect you to be flexible with availability but with too many employees it's impossible to get hours enough to live on.
 Not enough customers seem to care who arrives to clean to earn subscriptions they just want the job done. It's a frustrating situation. Am seeking full time employment elsewhere but have enjoyed working by myself.

While working at MyClean I had a good experience. Employees and leadership made you understand the importance of what you do along side incentives when available. Payroll and scheduling are handled via mobile device which was great if you had cell or wifi signal. You will have to transport supplies and equipment to each of your locations(some clients had supplies available), which I did not mind. Pay was fair with opportunities advance along with overtime. 

Top Job Titles	Average Salary
Cleaner 1 salary reported	$17.00 per hour
Customer service representative 1 salary reported	$20.00 per hour
Persoal de limpeza 2 salaries reported	$15.50 per hour
Customer service coordinator 2 salaries reported	$55,000 per year
Night supervisor 1 salary reported	$20.00 per hour

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