truck driver

owner operator driver

diesel mechanic

trailer technician

shuttle driver

NAPA Transportation, Inc.

Since being at napa as a driver there's no leadership it's basically a employee with a title pushing there weight around that has no idea what they're doing lack of equipment leads to stressful days if you do have an issue trying to get someone in the office to answer the phone is like calling Santa Claus it just rings and rings and if your lucky enough to get anyone to answer they have no clue what to do and sticks you on hold for another 10 mins or just hangs up 90% of the office staff that knew what they were doing all left from day one in orientation they only tell you what you want hear this is a driver focused company drivers come first all lies you will never push your clock lies we aren't forced dispatch lies we have a open door policy lies if you do bring a issue to there attention you would have a better chance having the fuel desk clerk at the truck stop listening to you there vacation time sucks only company you have to wait 10 years to get 3 weeks vacation and if you call off they automatically use your vacation time for that day 
Driver turn around is probably higher then most companies every week 7 to 10 new hires most don't make it 3 months some don't make it the first day 

NAPA does a great job of hiring the right people and great people with the right job experience.  Once you start leadership is non existence and direction of the task changes hourly by whoever feels there on point that day.  Depts working together doesn't happen every man for them selves. Zero growth or advancement, HR will do 6 month check ins and when you bring up ideas or challenges they note it never any feed back from HR or your Dept. Manager  or execution of change.  Upper upper leadership completely unconscious to their employees and does not want to hear of any issues that could be hurting the company, every thing is great and not true attitude & mentality, as this continues to loose drivers and accounts.
As far as learning you will learn nothing your manager will have no related expierance in your role. 
Only great benefit is work life balance you can come in late mangers will take 2 and 3 hour lunches its a great free for all.


This company is not a good destination for any employees who seek to be employed by an employer who understands mutual respect and dignity.  You can expect to be micro-managed and contradicted at every turn no matter how insignificant the decisions may be; you can expect double-standards to exist and a 'do as I say, not as I do' company culture.  They have no loyalty and will not hesitate in a moment to terminate your employment for the slightest offense, unfounded or not.  They will expect long, stressful hours from you and in return will not offer any recognition for a job well done.  You will be at the mercy of the owners son who has trust and insecurity issues and who wants everyone working under him to remember---that they work under him.

Start time every day varies on their freight which is anywhere from 3am-8am.  Dispatchers are okay. Upper management has awful communication skills. If you email upper management about a concern you may have, they WILL NOT reply to you if they don't think your concern is worth their time.

Layover pay went from $75 to $50 now.
Layover is when you run out of hours and don't make it back to the yard to make it home (for day drivers)

Breakdown pay used to be your normal $18 pay, but they reduced it to only $12 /hr...

Cant feed my family with this kind of income.

Half the trailers in the yard are illegal.  A few times it took me over an hour to find a trailer that was legal.  (mudflaps/door hinges/broken & missing lights) drivers don't do pre-trips anymore...
The safety manager is a joke, company only cares about freight getting moved.

Apparently they are cutting back day-drivers in Virginia, so maybe mechanicsburg is next? 

...anything to save a dollar I guess.

NAPA Transportation is a great company if you want to be a company driver...only!  

If you want to be a Lease purchase with this company..run!. 

When you have a live load/unload, you are paid 70% of detention billed.  In simple terms, if the customer doesn't pay detention then you don't get paid detention.  As a non-company driver, if you dead head with a empty trailer then NAPA can charge the driver .80 a mile for wear and tear on their trailers.  If you break the lease, NAPA will charge you 6 weeks of truck payments, which means no walk away lease.  Then they will charge you for every little repair to eat up all the money in your escrow account.

NAPA has their favorites, on the company and LP/OO side.  If you're not a favorite then you will not get the great loads.  As a driver that depends on LH, $300 and $400 loads doesn't cut it.  NAPA does not  care if the LP/OO brings a $300 paycheck home.

A typical day at work entails, releasing invoices that are good to go, researching new invoices to make sure all documentation and fees are correct, and catching up on customer's collections.  Workplace culture is fun and varies, there are people from all different cultures and it's fun to learn about them and how they celebrate things that may be different than your own.  The hardest part of the job is living where I do, wish I lived closer.  The most enjoyable part of the job is working with the people that I do and the support system that is here!  The company is family-oriented and understands that things happen, sickness happens and they love new babies coming into the NAPA family!!  When we welcomed our newest bundle of joy they sent us baby items and a card!  

Used to be a laid back place. Unfortunately it has become cutthroat. There are lots of service issues and the company is looking for any room to cut staff. There is more of a rule by fear type of management lately and it is driving people away. I would advise against working here. The  equipment is not the best and it affects service issues constantly. Pay is less than bigger companies and they work you more, just not a good deal anymore. 
  Everyone is on edge wondering when they’ll get cut next. Drivers are treated well but office staff is very expendable, management is impossible to please and wants to rule with an iron first. There is lots of favoritism as well. Upper management leaves early constantly but the rest of us have to work our set schedule. Best piece of advice would be to avoid. There is so much turnover as well. 

Just another typical trucking transportation company that treats their hard working employees disgustingly terrible. A toxic workplace for truck drivers, mechanics, and office staff…and management doesn’t know how to make the workplace better!! Terrible pay, lack of “benefits”, no transparency or communication, dishonest management, overworked employees, terrible/toxic leadership…you name it!! And the best part about it, management doesn’t want to take the initiative to fix it and make it a better place!

If you’re a truck driver, mechanic, or an office employee looking for a job…AVOID THIS PLACE AND LOOK ELSEWHERE!!!

Working for NAPA really feels good, most of the time. The people in the office majority are great people, who have your back on and out of work. I do believe the mission statement of driver focused but I will say they are not regular, office employee focused. The work/life balance used to be manageable but now they are taking away WFH (as some were hired as a hybrid workers needing to be in the office 3 days a week). There isn’t a paid leave for maternity/paternity leave, just 12 weeks unpaid and it also seems encouraged to come back prior to that. I do wish they were more employee focused because the office employees running the day to day are the ones making sure it all runs smoothly for the drivers. 

No forced dispatch, awesome breakdown on top of things quickly.
Inward facing cameras that are activated per event and safety is big on safety keep your following distance etc. Trucks are equipped with 1800 inverters and optimized temperature  controlled idle. You set the temp without temp restrictions like Western Express.
Some loads are live unload and load. The sucky part is some vendors like US foods make ya wait a long time depending on their location. They do pay detention after 2 hours. A week Orientation is $1000 for M-F. They pay for lunch and dinner breakfast comes with the motel full breakfast and you get your own room suite everything except a Jacuzzi.

Top Job Titles	Average Salary
Truck driver 448 salaries reported	$2,267 per week
Owner operator driver 73 salaries reported	$2,300 per week
Diesel mechanic 4 salaries reported	$31.25 per hour
Trailer technician 3 salaries reported	$30.50 per hour
Shuttle driver 1 salary reported	$275 per day

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