registered nurse

physician

maintenance technician

patient services representative

it analyst

Not the best employment opportunity.  Many of the girls in the Physician Group Billing spend their days talking all day - every day and don't get their work done.  NCH has to have people work overtime (which was financially helpful if you accepted the overtime) to help those who were behind on their jobs because they were either talking all day, on personal calls, watching TV, etc. Many of the people who goofed off all day would work overtime hours - doesn't make business sense to me why they allowed it.  Management and a several employees are in a click and if you are on the outside - watch out.  NEVER - EVER - go to HR with problems, they will turn it on you.  Worst employment experience of my life!!!

There are office gossips and all they do all day is find out who did what and what happened and then they would spread it around the office and to the hospital billing group.  Then go to the manager and tell them what they heard in the office. 

Stressful environment - so much work to be done and not enough people to help.  

If you want to work there, keep you nose down, put on some headphones and try not to pay attention to the multitude of problems in the office and don't let anyone in the office know too much about yourself.  They will look you up on the internet to get info/dirt on you if they can - certain employee(s) did it to temp help and other employees all the time - they knew about their personal life behind their backs by looking up employees or spouses Face Book sites).(Note:  This didn't happen to me - I'm not in the digital world) :)  I 
heard that an employee actually looked up difficult patients on Face Book to find out things (office gossip!).  :( 

NCH hospital and their physicians are great and I have a great respect for them, I had always had a great and positive experience.

NCH, I would say is great if you’re looking to getting your foot in the door of Healthcare. They curated a bunch of programs, and have great benefits to grow their employee’s. You definitely learn a lot if you float from office to office and learn the specialties and procedures that NCH offers! the EHR system EPIC is out of this world! So great, if you’re a PSR or Clinical Team. 

Only bad thing I’d say is the coaching system, some managers abuse the power and it shows. HR is a great resource as far as the trainers and New Hire teams go! But, HR is definitely not your friend within the NCH company. It’s a resource, but never a friend. I understand people are there to do their job, but when there’s an issue that you’ve been dealing with in-office with staff or a manager they definitely aren’t there to help. I did numerous grievance reports that were never upheld to meet my needs as a patient and an employee. NCH (outpatient) really soured the experience for me as an employee and a patient due to the lack of understanding from HR and my former Manager. The numerous open discussions that I had with my managers regarding an issue that was never solved, and ended in a toxic work environment and my termination as an employee. 

I would say, if you’re looking at NCH as a stepping stone it’s great as a career not so much … remember your why, and keep moving forward there’s always better opportunities 

• Interacted with the client in person to analyze their requirements and demonstrate the developed application.
• Involved in AGILE software development methodology.
• Developed Web Application using HTML, IIS, C#.NET, ASP.NET, XML, SOAP.
• Created Class Libraries and used them extensively throughout the project.
• Designed data access layer using Entity Framework model and successfully created Entity Models.
• Client side validations are done using JavaScript.
• Created Master Page and styles to maintain uniformity throughout the websites.
• Developed JavaScript for dynamic user interface and browser compatibility tests.
• Built the Tables, Views, queries, stored procedures and triggers for the System using SQL Server 2008/2005.
• Involved in testing and debugging and performed thorough unit testing.
• Developed services using SOA.
• Create new and support inhouse Winform Application using dot net, Visual Basic, Oracle 11,
• Used Telerik RAD Control (Ver – 2010.3 1215) for Date time picker & Data grid, Panel, Menus, Combo box.
• Used Business Intelligence
• Used JQuery for event handling & animating controls by values.
• Worked SSIS for Data Migration tasks. Used SSRS for reporting.

Management and supervisors do not care about you, it’s all about them and money...unless if your in their “click”. Supervisor has no communication skills, no experience in a supervisory role and lacks the ability to lead professionally, they cover up their favorites mistakes, overwork employees and understaff shifts.  They bully some techs and supervisor plays right into it. There is so much back stabbing/gossiping and again the supervisor is part of it. 
Management covers up for some when mistakes are made, example is a Tech has injected contrast when it shouldn’t have been and no consequences for what he did, it was just brushed under the table. High turn over and it’s no wonder they can’t keep people and offer sign on bonuses to lock you in for 2yrs.  Employees hate working for NCH, it’s a daily thing to hear someone say how much they hate working there. Equipment doesn’t work properly, buy refurbished equipment, computer systems lock up in critical times and this puts patient care in jeopardy, equipment breaks, and they expect you be an IT person. There is such low moral among everyone and you can feel the negativity. 
The most enjoyable part of my job was my patients, other than that it’s the worst place I’ve ever worked for.

The staff at NCH are a good group. They all work together and help each other out. Great team work. The department manager is new, only been here a few months. 
I took the full time position because I wanted to stay, but it is a night position and I have been waiting for over a year now for an opportunity to come back to the day shift. 
The best part about the job is the respiratory consult service. The therapist evaluates each patient by reviewing admitting diagnosis, patients medical history, patient assessment, chest X-rays, home medications that are taken and the program formulates a treatment plan for that patient based on information gathered by the therapists. Respiratory therapist can modify or delete any unnecessary therapy that is ordered with a few exceptions. 
The hardest part of the job for me is getting called off my shift 2 hours prior to starting my shift if census is low.
I am still employed at NCH but would love the opportunity to work at John Hopkins. I would love to be be given the opportunity to learn something new.

The management throughout this organization is very disorganized.  First day on the job and nothing was set up at my desk, the area was dirty and had to clean the area before I could work.  Third week in my wage was going to be decreased because of an error inputting data in their system when applying.  After fully providing all work experience from over 30 years, they increased pay slightly, but that was a joke.  
Downtown hospital is literally falling apart, ceiling tiles falling out because of neglect to repair roof.  Plumbing leaks all over, chairs for waiting rooms look like they were taken from the dumpsters.  The stink and stains on the furniture around the hospital is disgusting.   There is no empathy and compassion for employees.  NCH management does a lot of patting themselves on the back, but this is only to coverup how poorly they treat staff.  Overworked, understaffed because they fail to critically listen to employees and value the employee as one of the most important part of the organization.  If you do not take care of the employees, they will not take care of the patients providing quality care.  I do not recommend working at this organization.

My typical day at work encompassed many responsibilities.
Each day I followed a general schedule to complete daily tasks such as scheduling, payroll and invoices.
Various other tasks were completed each day such as handling Human Resource issues,manual billing.
My position required me to be the "Go-To" person.

I learned many interesting skills.  My largest accomplishment was obtaining my Certified Institutional Review Board Manager certification.  I became knowledgeable in FDA regulations regarding clinical studies.

I worked closely with the management team offering support to them on a daily basis.

The hardest part of my job was being able to multi task.  I actually became quite proficient in doing so.  It was a challenge but one that I enjoyed.

The most enjoyable part of my job was the interaction that I had with the staff.  The pharmacy department consisted of 85 employees. I thoroughly enjoyed being part of a wonderful group of people.

Working in this role has been a valuable experience that allowed me to grow both professionally and personally. The responsibilities aligned well with my skills, and I appreciated the opportunity to contribute meaningfully to the team’s objectives. I developed a deeper understanding of industry practices and improved my ability to work under deadlines, manage multiple tasks, and adapt to new challenges. The work environment was structured and provided clarity on expectations, which helped me stay focused and goal-oriented. Although there were occasional challenges, they served as learning opportunities that enhanced my problem-solving skills. I particularly enjoyed collaborating with team members and engaging in projects that encouraged innovation and efficiency. Overall, this position provided a strong foundation for the next steps in my career, and I am grateful for the experience. It has prepared me well for future opportunities, and I leave with a sense of accomplishment and readiness for new challenges.

A typical day starts with a review of people to see and tasks on the agenda.  Then  priorities need to be set for those who need to be seen by Noon and the required discharged patients for day.  I have learned over the years that deadlines need to be met every day, but all individuals have their own expectations and they may not match mine. Patience and persistence are usually a required balancing act though out each new challenge.  
Management that is clear on expectations and respectful is usually best.  Being a well liked co-worker requires listening skills and humble cooperation.  The most enjoyable part of the day is overcoming a challenge and having an acceptable outcome to everyone involved.

What is the best part of working at the company?
The only thing that they had was 5 Free Meal Vouchers every month that recently got discontinued. Other than that some of the individuals were wholesome within the company, however the majority of their leadership team were ALL quite unscrupulous to say the least.

What is the most stressful part about working at the company?
ALL Outdated equipment that literally breaks down within your first few days.

What is the work environment and culture like at the company?
A terrible environment of miserable workers. In fact most the staff works there supposedly because of the potential of student loan forgiveness after so many years working for a non profit, however, most don't even last that long to reap the benefits 

What is a typical day like for you at the company?
Usually you walk into another piece of equipment or software breaking down. It's not a matter of when, but which one this time.

Top Job Titles	Average Salary
Registered nurse 9 salaries reported	$36.60 per hour
Physician 4 salaries reported	$122,500 per year
Maintenance technician 4 salaries reported	$27.50 per hour
Patient services representative 3 salaries reported	$16.00 per hour
It analyst 3 salaries reported	$63,333 per year

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