sales representative

implementation consultant

intern

customer engineer

account executive

NEOGOV

Hi!

I worked for Neogov for about 9 months and I can say with confidence it has been the worst experience I’ve had with a company.

I was told during the hiring process that moving up in the company was quite easy and that team environment was very important. However, my immediate managers had no training in managing a team or knew the system enough to provide assistance. During the last few months it became a very hostile work environment and there support or team work at all.My department was understaffed the 9 months I was there and there was no urgency to staff. 
Neogovs system constantly has bugs and it’s up to employees to handle upset callers with no support from management.

Hard work wasn’t appreciated either. And there were always issues with requesting time off and being understaffed constantly. It was up to you to find someone to cover your shift.

There is no diversity in this company and if you want to move up, you better buddy up with a manager and pray they want to move you up. And if you’re a girl, forget it! You’ll get stuck in the same position if you’re not the favorite to one of the managers.

I started this job with so much hope and energy, by the end, I was miserable and hated going into the office.

I really do not recommend working here. Please stay away!


Pretty much your classic case of people being promoted far beyond their skills.  Engineering leadership is clueless at this company, blindly repeating "AI" over and over again and trying to be the Tesla of public sector HR software (lol).  The LA office engineering leadership should be dismantled.  They look out for and cover one another while throwing others under the bus.  They're more interested in their free lunches than supporting their people or actually doing right by employees and customers alike 

Don't waste your time here. In 16 years of working as a software engineer this was by far the worst experience from start to finish. 

Good benefits, innovative employees, and good mid level management. Senior leadership turns their head on some issues while focusing on others. They are Extremely reactive which causes heightened stress. Constant change, unachievable goals, lack of associate and leadership accountability. Always a blame game between cross functional teams, sales vs ops, ops vs product, support vs implementation. Everyone is so quick to say “Not I” instead of working together to figure it out. Product is buggy, unreliable, and difficult to learn.  No engagement activities from HR team. No swag, theme days, company intranet, just you and your team out on an island 

In my time at NEOGOV, I watched a person from every team, every department, and every level struggle to believe in their job security every single day. The turnover at this company is absolutely horrendous and should be taken into account when even looking their direction. It is unfortunately, in my opinion, a company that definitively does not and has not cared for their employees. Leadership struggles, a product that can only grow so far, compensation that is far below standard, and people who are scared for their jobs daily. I wouldn't recommend this company if my life depended on it. 

The management is horrible! There is no trusting your management because they just find ways of cutting cost. You will always be short staffed even after you let them know we are short staffed. They don’t hear suggestions or the employees needs. The uppers are just in on it for their well being. Management has no experience working from the bottom and working their way up so therefore your feelings are not heard. They don’t even acknowledge you when in the office. Only upside is the good 401 k and health benefits. 

Scheduling is flexible and people who live near the office are only expected to go for one day a week.
Good culture support from leadership and HR.
Great education reimbursement program.
Had some disagreements with leadership, but never anything hostile. 
As a remote worker I feel pretty isolated/alone during the day.
Difficult part is finding solutions that fit within strict compliance requirements.

NEOGOV is a good company to work for with a a lot of interesting and challenging work. A lot of smart and hard-working people, collaborative work environment.  No place for slackers, sorry.  The demands are high and you need to stay on your toes but it's good working for a company with great people and great employee rewards.  They care about their customers and their mission.

When I first started here there were high hopes for the direction of the company, however beginning January 2023 that all changed. Expectations became higher, with little to no system changes which resulted in failure. There's more people leaving than coming in and there's a lot of reasoning behind that. 

I worked here as an intern and during that time people were very friendly and supportive. I never felt nervous or felt I was new to the company. They treat everyone like they've known them for years which is an amazing thing. People here are always ready to help. They help you in learning quickly. The ping pong and foosball tables are stress relievers.

What is the best part of working at the company?
Unlimited PTO, but they no longer provide this

What is the most stressful part about working at the company?
Extremely poor leadership across the board.

What is the work environment and culture like at the company?
High stress, high accountability and low internal support

Top Job Titles	Average Salary
Sales representative 3 salaries reported	$49,667 per year
Implementation consultant 5 salaries reported	$76,300 per year
Intern 2 salaries reported	$20.00 per hour
Customer engineer 5 salaries reported	$47,500 per year
Account executive 3 salaries reported	$60,000 per year

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