truck driver

hvac technician

setter

operator

lighting consultant

NOCO Energy Corp.

I worked at NOCO for a little over two and a half years.  At first it seemed like a dream job.  I was impressed they had sent out an employee survey to find out issues.  The biggest issue was communication, and as time had gone on, I found out that was true.  

I don't feel department heads are trained correctly there, especially when it comes to communication. I was a manager there and the director of my department blew off every request I had for taking management skill seminars. He had the worst communication I've ever seen in a director/manager. He would blow off team meetings all the time and never reschedule them, and we would go a "month" sometimes without have a "weekly" meeting.  My team was never informed when the director was in a meeting or out of town, so half the time we didn't know where he was.  The other half of the time he had his door closed, even though NOCO has an open-door policy. He would also bi-pass me, tell my direct reports to do things, or have them leave the building without my knowledge.

The team coordinator also lacked communication and professionalism.  There was an ongoing issue with her not filling out project briefs correctly/fully, nor would she pass on pertinent info about projects to me, no matter how often I asked for better communication.  She also completely ignored my position as manager, would bi-pass me, and even tell my direct reports to disregard policies of the department and the corporate manual, even though she wasn't their manager. 

The hardest part about the job was knowing that nothing was being done about the communication issues, and the preferential treatment that the team coordinator was receiving. After 10 months of the worst communication and being treated less than a manager, it became a bit unbearable.  

The most enjoyable part of this job was working with my direct reports and I really enjoyed the projects I worked on there.  There's a huge amount of variety with projects and I always felt challenged on my projects.

A typical day at work consisted of standing behind the counter for 8 hours while my manager did all the cleaning and stocking. That being said, I did gain a lot of experience as an assistant manager, but only when my manager had a day off. Management was great at running the store, but rather than teaching employees how to be better - management would do everything. Most co-workers didn't care about the store or the job much at all, which is to be expected when you're making minimum wage. The hardest part of the job was standing behind the counter for 8 hours. Extremely boring, soul crushing job. The most enjoyable part of the job was when my manager had a day off and I was allowed to clean and stock.

What is the best part of working at the company?
I'm very fortunate to be a part of such an amazing and supportive team. We're always bringing new and outside-the-box ideas to life. NOCO is truly one-of-a-kind with the different solutions we offer so I'm always learning and getting the opportunity to help the brand evolve.

What is the most stressful part about working at the company?
We're normally a very busy department but everyone on our team will always step up to help one another when we're trying to hit multiple deadlines at once.

What is the work environment and culture like at the company?
If you're motivated and want to grow, this is a place that continually offers opportunities to advance and resources to help you advance into leadership roles. Work-life balance is respected, and you can definitely feel the appreciation for the employees from the leadership team.

What is a typical day like for you at the company?
There's no such thing as a typical day and that's one of the fun parts about working here - you never know what new projects we're going to take on!

Working directly with the general public to provide fast and friendly customer service while cashing out customers, completion of paperwork, as well as complying with NY state laws and regulations of alcohol, tobacco sales and inventory. Each associates is responsible for being a team player and adhering to a work environment which is kept clean and is also positive. In addition to being respectful, empathetic and honest to the customers, this  quality should be applied to everyone you interact with including co-workers and upper management. You must be able to consistently show professionalism in difficult situations especially working with the general public; This is not for everyone, it is the hardest and the most enjoyable part of the job. Everyday you encounter various people and personalities. It is imperative to provide each person with  reverence, compassion and verbal communication to maintain excellent customer service.

A typical day at Noco Express is challenging, productive, energetic, fun. I Spend a lot of time tending to the needs of "hussle and bussle" type customers who not only want to get in and out in 30 seconds or less but, want to feel like they are getting 5 start accomidations in that 30 seconds. In the four years that I have been there I have learned, management skills, customer appreciation, being able to move fast, and efficiantly. I have learned independent thinking, and independent working. The hardest part of the job is the hours. Sometimes as a manager you are expected to be on call 24/7 but, with a good hadworking team it is almost never an issue. The most enjoyable part of the job are the rewards. Not only do you meet a lot of people but, a lot of them become friends. You can honestly make life long relationships with your "regulars". Also NOCO offers great bennifits. Including but not limited to college tuition assistance, health care, 401k.

I’ve worked in HVAC for a while, and NOCO stands out compared to other companies I’ve been with. The work is steady, with a clear focus on either service or installs, which allows you to really build your skills and get efficient in your role.

Management sets clear expectations and gives you the tools you need to do your job. If you show up, work hard, and take pride in your work, it’s noticed. There’s also opportunity to grow - whether that’s expanding your technical skills, taking on more responsibility, or moving into other areas over time.

The team environment is strong. People are willing to help each other out, and you’re supported both in the field and by the office. The company is growing, which keeps things moving, but also creates opportunity if you’re willing to step up.

Overall, it’s a solid place to work if you’re looking for consistent work, a good team, and the chance to continue developing in the HVAC field.

Noco is a great place for an ambitious person with lots of energy and great people skills. You must have flexibility with your scheduling. There is a lot of room for advancement as long as you are willing to work hard. Noco taught me many new skills as I moved up through the years from a Sales Associate to a Multi-Unit Manager. The workplace culture is great and Upper Management is very willing to work with you. The hardest part of the job was maintaining the work/home balance, as you have to be available 24 hours a day, being a Store Manager. The best part of the job was just working with a group of great people as well as all the different aspects of the job. You never get bored!

I work as a cashier at a NOCO store.  I consider this a man's grocery store.Local people patronize this store often. Some more than ince a day. Getting to know these people has been one of the most meaningful parts of my day. We are often privy to secrets, family health, and private matters inside this store.

The people are what make me smile!
1. Take care of customers.
2. Keep coffee area clean.
3. Balance register everyday , in every way.
4. Stock shelves, face the store
5. Sweep clean and always keep the store looking its best, inside and out.

The hardest part of my job is filling the cooler and emptying the garbage cans. They are smelly and sometimes filed with syringes and broken glass.

NOCO was a true challenge for me because I was put in charge of all aspects of new development projects. For the first time I was completely and soley responsible for all phases of the development process. I gained valuable experience in equipment purchasing and contract negotiation and the municipal approval process. I led a team of in-house associates through many new build and remodel projects which most of them had never been through before. I hardest part of my job was keeping up with all the tasks that had to be completed to stay on schedule.

A typical day was stressful and disorganised, with no proper communication or management. The kitchen was often dirty and unhygienic, and food safety standards were ignored. I witnessed serious negligence that even led to a staff member being hospitalised after an allergic reaction. The next day, I was dismissed without a valid reason and given a false excuse. There is no respect, transparency, or care for staff. Overall, it was an unsafe and unprofessional environment that should be inspected for hygiene and management issues.

Top Job Titles	Average Salary
Truck driver 29 salaries reported	$27.93 per hour
Hvac technician 10 salaries reported	$27.65 per hour
Setter 3 salaries reported	$28.00 per hour
Operator 19 salaries reported	$27.26 per hour
Lighting consultant 1 salary reported	$22.50 per hour

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