medical receptionist

human resources generalist

healthcare data analyst

NOMS Healthcare

Working at NOMS Healthcare I have had the ability with good training to learn new things to add to my skill trade. The Clerical and Clinical team are both amazing and very helpful with answering any questions or concerns you may have! There can be some hard days when we are very busy checking customers in and you have to make sure you go over every piece of information because if not you could easily missed something that needed to be checked or fixed. It can be a little hard when you are new; however you have a team of people behind you ready to help even if they are busy. So as I stated, if you have any questions, concerns, or even if you are confused just ask because you will never get turned away. The Staff is really great at making everyone feel equal and apart of the team no matter your job  title or position. NOMS is a very great place to work; you are respected, treat equal, they are very well cultured and have diversity, understand you have a life outside of the job and in general are very well understanding! They do a lot of fun activities, provide lunch on some days, some co workers bring in treats and snacks, and so much more. It is currently October and we are able to dress up for Halloween as long as its work appropriate, and we are even going to have an employee Pot Luck. I do want to lastly mention that the thing I really enjoy the most here is being able to feel like I'm truly helping by checking the patients in, answering their questions and concerns, and being able to just be apart of the team. I also enjoy working with my coworkers they are amazing, helpful, and funny. Working with them makes the day go by faster! If you're thinking about joining the team I would defiantly apply!

The management style significantly impacted the work environment. The office manager frequently micromanaged all roles and became frustrated when tasks were not completed exactly to her preference. Employees were often interrupted while speaking, which led to misunderstandings and escalation.

Questions were commonly interpreted as challenges rather than attempts to clarify processes. There were multiple instances of employees being spoken to in an elevated or aggressive tone. This created a tense and uncomfortable atmosphere.

I ultimately chose to leave after repeated aggressive interactions. While I was informed that the concerns were acknowledged internally, I did not receive follow-up from HR as indicated. I later received communication stating I had abandoned my position despite clearly expressing that I would not be returning.

Future employees may want to carefully assess whether the management style aligns with their working preferences.

I am very happy with working with NOMS.  I have over 25 years working as a medical receptionist.  I would say its status quo with the office politics as anywhere else.  The squeaky wheels get the attention and the smooth runners coast along.  Our manager does a honest job, most of the time with fairness, however does cater to the squeaky wheels as most do.  I am happy with my role in the office as I am in the last 5 years of my working career (I hope). I enjoy what I do and feel blessed to have found such an easy going office to work at.  As I said earlier there will always be "politics" but I am emotionally mature enough to realize age and experience comes with time and am able to accept that.  Pay can always be better but it can always be a lot worse!  Benefits are at least provided which I am thankful.  (Thankful that they do offer benefits at all)  Most don't realize how good they have it. 

This is where you go to be treated like the red headed stepchild.  And forget about help or support from management....they don't want to be involved if you are placed in an office with an arrogant, condescending micro-manager that has nothing to say to you unless it's negative and hostile.  No protection if you find youself targeted by regular office staff or management...you will always be wrong and eventually you WILL lose your job, no matter how good at it you are. They lose terrific employees every week because the employees just can't stand how they are treated, mainly by a person who has no accountability to anyone.  Best part?  Nothing ever has to be proven, since they just drag out the old "HIPAA" excuse.  Stay far away, unless you want to go through job seeking all over again, and be completely miserable while you're there.

Corp. Mgmt. Elites & Total Ineptitude leads to horrendous patient care.  Corp. mgmt. team only cares about money. They lack experience.  They are non communicative.  The are consistently error prone.  They lack self awareness.  They are non communicative.  They are not transparent.  They purchase products that are equally as bad.  They continually make excuses without taking ownership of errors and untimely communications.  The medical record software is extremely slow which causes patient care delays.

I worked for NOMS at a family doctor’s office in Sandusky, OH. It was my first receptionist job and gave me good experience and helped improved my resume by getting my foot in the door. Overall I enjoyed my job there, just did not care for a few of my coworkers who were clicky or the doctor’s wife who tried to run the show and start drama with people she did not care for. At NOMS every office is different but I felt I was not paid enough ($9.50 and hour as a medical receptionist for a company who makes millions, if not billions) and the price for health insurance is ridiculous. I worked with a coworker who didn’t ever receive a paycheck because it all went straight to her insurance for a family of 3. 

At NOMS it seems that only certain departments can do as they please. During a COVID pandemic certain departments are able to work safely from the comfort of their own homes, while other employees are FORCED to work in person. There are departments at NOMS that are more then capable of efficiently completing their work from home, but management refuses to allow it. 

Also, don’t expect to be rewarded for your hard work. The compensation does not match the effort. You could never miss a day of work, be supper efficient, always be a team player, and get a measly .50 raise. You could make the same wages (if not more) at a fast food restaurant then what they’re offering at NOMS, and these wages are offered to individuals who come in with college degrees. It’s truly a slap in the face.

If I were an individual looking for a job, I wouldn’t walk away from applying to NOMS...I WOULD RUN! 

A typical day at work is busy, but something I never dread. Each day I learn something new while communicating with patients or other staff members. Whether its about something random during discussion or if it is a way of how I can better deliver my care, I usually take away something new each day. The management here has been super helpful. The hardest part about the job is just being adaptable to the way things are done here. There are no comments to make about workplace culture. and there is no comments to make. The most enjoyable part of the job is coming into work along side of my co-workers to deliver patient care. The working environment here is something that separates the clinic here from others.

I have worked for NOMS Healthcare for many years now in the Administrative Services building in Sandusky, OH.  From when NOMS was a smaller company of less than 300 team members, to now having over 1200 team members -- I have had the pleasure of being a part of their immense growth.  With any change there will inevitably be bumps in the road but the team at NOMS has always handled it with grace.  With all of their continued success and development they continuously acknowledge their team members every step of the way, making us feel valued and truly a part of the team.  I look forward to many more years with NOMS.  

NOMS Healthcare is a great healthcare organization that puts their patients and employees first!  Overall NOMS is a great place to work, where the management team is always supportive of their team members and strives to enhance workplace culture and work-life balance.  I have always felt valued and appreciated for my work.  With any growth comes challenges and growing pains, but NOMS Healthcare continues to strive to stay true to their core values and beliefs.   I look forward to many more years with the organization.

Top Job Titles	Average Salary
Medical receptionist 1 salary reported	$12.00 per hour
Human resources generalist 1 salary reported	$57,520 per year
Healthcare data analyst 1 salary reported	$95,000 per year

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