analyst

business analyst

customer service representative

director

staff accountant

NRG Energy

One a typical day, I knew exactly what was required of me. In my position as an Auxiliary Plant Operator, I was required to walk all areas of the plant and record readings on each section. If the steam turbine was in use, I was also required to complete water chemistry and report those findings to the Lead Operator so that chemical changes could be made. When my daily rounds were completed, I spent the rest of my shift studying to become a Certified Plant Operator, which I completed before I left.
Being totally new to electric generation, I was always learning something new on a daily basis. It is practically impossible not to learn while working at NRG. Once I had completed my Operator Certification, I began studying to become Water Plant Operator certified. 
The management was always willing to listen to any concerns I had, whether work-related, or in my personal life. From their vast experience, they also helped me to expand my knowledge and understanding of power generation.
The people I worked with became my core of friends, and together, we became a group of like-minded individuals, with a common goal.
The hardest part of the job for me was finding ample time to absorb all the information I needed to know, while also completing my required duties.
The most enjoyable part of the job was the job. I loved the time I spent learning, walking outside during the early mornings and spending time up on the units looking out over the countryside from on top of the units.

I worked in several different positions during my 28 years of employment , advancing in every position. A typical day brought nothing typical, always changing demands, responsibilities, directives and operational requirements. In my last 8 years of employment in the Safety Managers position, I had 4 different Corporate Directors Of Safety that I reported to. This was quite beneficial to me because each had their own style, vision and philosophy of how overall Safety Goals would be achieved. I experienced a broad range of philosophy. All Corporate Directors Of Safety wanted the same final outcome, just very different ways of getting there. I gained many experiences from this. My direct co-workers were sincere and many faces changed as each new Corporate Director entered or exited. It became challenging to build a cohesive team. As Regional Safety Manager, I would instill upon the fleets Plant Managers and Supervisors the vision of each of the different Corporate Safety Directors. Even though each Vision and Safety Program were different, the final goal was always the same, "An Injury Free Work Place". With a multitude of daily Operational responsibilities that the Plant Managers and Supervisors have, a new Safety Program and philosophy was not always embraced. I enjoyed getting the skilled trades involved in making some of the decisions and input as to what makes a successful Safety Program and initiatives.

I worked a remote contract position with NRG attained through a third party agency. The work was fine as I spent most of my time there building web pages. I used a CMS that I was unfamiliar with and given next to no documentation on how it to use it, but as they all tend to work the same I was able to adapt. Received a crash course in using the CMS, which had a multitude of tedious steps to get the pages to look precisely the way you needed it to. My supervisor helped me greatly and was a saint, but I could tell lost patience with me whenever I forgot one of the hundred steps needed to format pages correctly. Truthfully, errors were made on my part when creating these web pages, but they were caught before going live. Daily Teams meetings were had with the department I was in, but honestly most of these meetings really could have been an email. Co-workers were nice, but I rarely interacted with any of them and the atmosphere was a tad cliquey. I'm an introvert, so my interactions with the rest of the team was all on me, of course.  Towards the end of my contract, I was given less work to do and I felt a tad ghosted by my supervisor. There were days where I worked with zero contact from them, even when messaged. My contract was ended two weeks early with no reasons given. No end of contract feedback was given to me or my recruiter, so we were left scratching our heads despite positive early feedback at the start. In the end, I made a lot of cash, learned some stuff, and was able to add another great experience to my resume. 8/10 would do again!

Most days at work are fine. It can be tedious overtime though. The training is extensive. But the micromanagement is atrocious. Your work day can fluctuate between boredom or creative. As a NRG rep you can have fun depending who you choose to engage. You're primarily working in Walmart/Sam's Club, or Best Buy. It helps to keep your social levels up by engaging with the staff of those jobs before even engaging customers. When you are producing sales it's exhilarating. But when you stagnate or having a terrible day it can feel overwhelming. Especially with the micromanaging from your team supervisors. The bonuses are really good at times. But most circumstances the best salesman are at the most optimal locations where there is heavy traffic. As a result other locations can suffer more times than not. But I recommend it for those who intend to find better work or have a primary job already. Only 3 people out of a team of 15 will actually see most of the benefits. All the interaction with your coworkers are through video group chat which dampens the team aspect greatly.

Immediate manager is awesome, he's all about the employees. Upper management not so much. Great group of ppl to work with for the most part. Company is all about the money which i guess is normal in the corporate world. Our plant is converting from a coal plant to a gas plant in the spring so quite a few ppl are lookin to lose their jobs. And the company view is that we're pretty much on our own. Its a huge company so I dnt see why they culdnt offer us positions elsewhere, but no we have to apply like we were coming off the street. They claim to be saftey oriantated but dnt fix the problem until sombody gets hurt, then blame the employees for the existing problem even tho upper management were aware of it prior. Like i said alot of ppl are losing their jobs come spring so moral is in the toilet and alot of ppl have pretty much laid down as far as actually doin any work, an these are the ppl that have enough seniority that they will be keepin their jobs jus transfering to another location. The small few of us that are doin our jobs it seems like our workload is double because we're the only ones actually workin, and we're the ones that'll be gettin laid off. Bs i think.

Day at work:
(multitask)- between clients, teams, phone calls, requests, meetings and travel.
(focused tasks)- submit as-built drawings and packages with the use of software tools, some level of programming, researching, troubleshooting.
(if not busy)- leverage for other areas of the team that may be behind and/ or maintaining rapport with external clients to ensure progress with projects.

What I learn:
Accountability, assertiveness, thoroughness, attention to detail and have a broad vision on a high level for future phases of a project.

Coworkers: 
be flexible to work with any kind of personality and find the best solutions to fill in the gaps. Ensure progress for the department and maintain strength and productivity within the team. 

Hardest part of the job:
Documentation, consider all possible outcomes of a project, prepare for worst case scenarios and create options, ensure to consistently meet expectations for the customers and budget. Ensure quality of work and reputation of what we do as a business.

Enjoyable part of the job:
Challenge, research and development, and growth

The company was a fun and great place to work.  The employees are mostly friendly and help each other out as needed.  Travel and professional meeting attendance was always available.

Typical workday involved solving operations problems at large power generating plants.  My specialty was water treatment and equipment selection and design.

I learned a lot about various chemical treatment programs and how to select/design new water treatment equipment.

Management was knowledgeable and good to get along with.  They encouraged self learning and seminars for professional advancement.  There was considerable interaction among employees and management.

Workplace culture was to get the job done safely and environmentally sound.

Hardest part of the job was the constant threat to job security due to changing industry government regulations and interference's.  The company was also having financial problems.

Most enjoyable part of the job was the freedom to travel throughout company facilities to assist in solving problems.

On a given day; you answer to six different bosses. They all expect you to come to them for input and in most cases the answers conflict. Training consists of a list of about 500 items that require 2 signatures each. This would be a great process if getting signatures wasn't the focus. Gaining actual working knowledge of the position suffers when everyone wants to rush through this process. After signatures are received you face a gauntlet of questions in "the board" which... no matter what they tell you at the start of it... does hold your fate. This whole process would be great if it was handled the way it should be. Instead of a way to help you succeed, they have turned it into another way to watch you fail. They make a game of that. 

The people that you will actually work beside are great people but if you aren't careful the politics and the amount of micro management from a great distance, will take you out.

A typical day consists of selling people plans they couldn't afford and  making it seem like it was a better option. getting screamed and cursed at bc people ( who didn't pay their bill) got their lights cut off. Hearing every excuse in the book and when someone actually needed help and were a good customer we couldn't help them bc they didn't scream and cuss like the irresponsible customers.  If you didnt sell a higher ( proactive) plan every time someone was up for renewal you get a "coaching"  your metrics are put on display for everybody to see and its one big contest to see who can brown nose ,fake help, and scam customers. basically if you can sell energy plans to people who have no idea what they are signing up for and make it sound nice , and have no problem being cursed , yelled at and threatened DAILY then this is the job for you. beware they will deny your sales check if you have 2 "mess ups" transferring to the wrong dept, using a different procedure ect ect.

I had a very demanding work schedule at Reliant. I had to prioritize every job assignment I was given because everything that I was responsible for was incredibly time sensitive. My work went straight to the director of billing and was then sent out to customers. While this seems like it could be stressful, it was actually the best opportunity of my professional experience so far. It enabled me to hold myself accountable for the structure of my day, without the need of supervision. I knew exactly what I needed to get done the minute I walked in the door and I excelled in my position tremendously. This job was a great experience for me. Due to a family emergency, I made the decision to leave my position at Reliant. If it had not been for that unfortunate circumstance, I would probably still be working with the company. But I took the whole experience as a sign that maybe I was meant to explore other opportunities.

Top Job Titles	Average Salary
Analyst 5 salaries reported	$72,000 per year
Business analyst 3 salaries reported	$76,333 per year
Customer service representative 3 salaries reported	$52,333 per year
Director 3 salaries reported	$193,333 per year
Staff accountant 7 salaries reported	$57,739 per year

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