call center representative

sales representative

insurance agent

support specialist

software engineering manager

NTHERM, LLC

The training process of the job is really good, they definitely do their best when it comes to training you and making sure you understand the material. And overall the job was okay just wasn’t my personal sale, which it was a cold call sale, where you sell to people who aren’t expecting your call and even when you do get to the point to selling them, the rate is so high that they often have a lower rate so it’s like what can you do… But I don’t really have complaints I guess until now, when I did resign, the hourly rate is 15, 13.5 when you’re late, and 12 if you’re out of dress code and late… but even when you’re late like once they don’t normally knock down the hourly rate. But funny enough when I resigned they offset  my hourly rate to 12 even though the week prior I was in dress code everyday and I might’ve been late one day which I was 2 minutes late and had been late prior but my hourly was never knocked down. But now that I resigned they decided to knock my hourly for that week to 12 lol… Doesn’t matter to much they can keep their what 90 bucks just thought it was shady. So make sure when you resign they don’t mail it to you id say grab it in person so this is something you can catch and tell them about face to face. And another thing is sometimes you’re listening to straight answer machines for 3 hours straight and you kinda just sit there contemplating your existence.

Don't get me wrong, If you can sell, this is the spot for you. 'Top reps' make a good living here, but if you're like me and don't like being hung up on all day, it ain't for you. You have to call the customers 3 times in a row, even if they tell you on the first call that they arent interested. If you can make the people go get their light bills, you almost are guaranteed the sale, but that's the hard part. They hang up before you even get your pitch out. But when you do sell, not only do you get commission (if you've switched to commissions yet), but you also get spiffs and raffles and all types of things.

I won (haven't seen it yet) a $10 cash spiff on my second day on the phones. But I've been on the phones for 3 days, and I've only gotten one person to get the bill.

They always play music (albeit, sometimes too loudly), and there is usually a very upbeat environment. They WILL help you. Management is truly great. The product is actually worth it when you really look at it. It just ain't easy. Think about how many companies call your phone and you hang up without hearing them out because you get so many of the calls. Well, that's what we deal with.

Disclosure: This job requires absolute persistence and drive. You only get very good at this job with practice, time, and initially, some failure. With that being said, this is the best place to learn.  There are many supportive Supervisors/Managers that are always right there by your side to help close a deal with you, as well as motivate you to achieve your goals. They do Daily drills with the whole team so you’re always ready to get on the phone and crush it. The environment here is supportive and friendly. We thrive off each others success, and trust me the job can be very rewarding when you find your groove. My overall suggestion: give it a legitimate chance. Don’t say it’s not for you after a few days. Most of the people you’re calling get the call from many different companies, so use this time to hone your skills in this complex market, and work your way through it. The deals will come. 

You should enjoy your work place & the people surrounding you for 40 hours a week & that is what it's like working at Ntherm. You can always ask for help any manager will take the time & even go out of their way. Hardest part is mentally stay focused don't let negative people on phone calls effect your attitude or energy.

What is the best part of working at the company?
It is structured

What is the most stressful part about working at the company?
It's a cattle call for cold-call selling and spamming people in other states

What is the work environment and culture like at the company?
Excessive.

What is a typical day like for you at the company?
Sitting at a desk making back-to-back phone calls harrassing people repeatedly

Great management. Fun days. I learned so much from working there im so thankful for all the people who had a hand in training me because ive definitely carried the knowledge with me and been alot more successful. 

I truly enjoy working here. The work culture is fantastic. The drive to do better is enforced by everyone around me. Anyone there just wants to succeed and help each other succeed. It surpassed my expectations and I look forward to going to work each day.

Without a doubt the best Sales team I've worked with. Everyone is invested in helping you to thrive. Great training. It's easy to take confidence in the product. Whether you're just starting out or are an experienced salesperson, you'll find yourself right at home with nTherm.

We offer people an “intra rate” with our natural gas and energy supply company and then a “variable rate every month there after” which means we are easily able to spike up people’s prices for what they’re currently being charged on their gas/electric bills every month.

Nice, newer office furniture. Convenient location. Friendly and knowledgeable staff who genuinely care for their co-workers. Overall fantastic place to work!

Top Job Titles	Average Salary
Call center representative 38 salaries reported	$2,410 per week
Sales representative 4 salaries reported	$2,490 per week
Insurance agent 5 salaries reported	$86,550 per year
Support specialist 8 salaries reported	$19.31 per hour
Software engineering manager 6 salaries reported	$19.50 per hour

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