delivery driver

warehouse associate

shipping and receiving clerk

truck driver

business development manager

NTW National Tire Wholesale

I recently concluded a six-year journey with NTW, a tenure filled with dedication and hard work, yet marred by experiences that compel me to share my candid reflections.
Initially drawn to the company’s potential, I committed myself wholeheartedly, aspiring to be a model employee. My role, intertwined with the daily operations, gave me a front-row seat to the inner workings of the company, particularly at the Tolleson location.
Regrettably, the sheen of NTW faded swiftly, revealing an environment rife with challenges. Upper management, ensconced in their own world, often exhibited egotistical tendencies that trickled down through the company hierarchy. This top-down approach fostered a culture where employees were frequently treated less like valued team members and more like expendable assets. Interactions often felt demeaning, akin to a condescending adult chiding a child, undermining the respect and dignity that every employee deserves.
A profound issue I observed was the blurring of professional boundaries. Instances of management engaging in relationships with employees were not just rumors but observable realities, casting a shadow over the ethical standards of the workplace.
As for the workload, it consistently increased without a corresponding recognition or compensation. Responsibilities from other departments were routinely shifted onto our plates, further diluting our focus and efficiency. This practice not only burdened us with an unsustainable workload but also created a sense of disillusionment and frustration.
Equally concerning was the state of our equipment and facilities. Outdated tools and machines in both the DC facility and office not only hindered our productivity but often posed safety risks, a glaring oversight in any modern working environment.
One of the most disheartening aspects, however, was the manner in which upper management spoke about their own employees. Such conversations, often derogatory, contributed to a toxic work atmosphere, breeding resentment and distrust among the team.
Inconsistency in decision-making and communication was another significant challenge. The fluctuating directives, often contradictory, left us in a perpetual state of confusion, questioning the leadership’s capability to steer the company effectively. The disregard for personal time, asking employees to cancel family plans without offering additional benefits, was not just unfair but deeply demoralizing.
In conclusion, my time at NTW, particularly at the Tolleson location, was an eye-opener to the pitfalls of a workplace plagued by hypocrisy and a lack of genuine leadership. While I embarked on this journey with optimism and a desire to contribute positively, the reality I encountered was starkly different. This review, a blend of my personal observations and experiences, serves as a candid insight for anyone considering a future at NTW.


Assist store manager in setting goals for sales, service environment, merchandise moves, shrinkage figures and expense controls.     
Pick up or deliver merchandise and packages within a specific area.
Include short “turnarounds” to deliver a shipment to a nearby city, pick up another loaded truck or van and drive it back to home base the same day. 
Electronic delivery tracking systems tracking whereabouts of the merchandise or packages. 
Load/unload merchandise, pack/unpacking of shipments. 
Responsible for customer signing receipts for goods and pay driver the balance due on the merchandise if there is a cash-on-delivery arrangement. 
Responsible daily auditing of turned in receipts, payments, records of deliveries made and any reports on mechanical problems with trucks.
Prepare process, track and maintain all documents related to materials and equipment necessary to accomplish the daily mission. 
Coordinate and maintain all documents related to subcontracts, personnel, procurement of  equipment and materials received or delivered by data entry input. 
Performed all necessary pre-trip/post-trip inspections required ensuring safe and mission capable equipment. 
Establish/maintain clear communications on status, issues and progress for projects implementations. 
Integrate business and technical issue management to deliver forecasted results according to schedule and budget

What is the best part of working at the company?
None. I have had zero positive experiences during my time with the company. Working here is basically signing up to be used, abused, disrespected, and taken advantage of. If you're looking for work, you'd be far better off looking for opportunities somewhere else.

What is the most stressful part about working at the company?
Working for NTW was one of, if not the WORST, decisions I have ever made in my career! I thought working here would be just like working at any other company, but my experience here was nothing but miserable! My workload was overwhelming; I was constantly flooded with tasks, given unreasonable demands to meet all the time, and I often had to work overtime just to be able to keep up with the tight deadlines management had set. The salary here is awful as well, and doesn't reflect just how much pressure employees are under. The leadership is horrible; they have no idea what they're doing, and most of decisions are solely driven by greed and often come at the expense of employees. They couldn't care less about our well-being, and treat us as nothing more than pawns to be used!

I spent my entire time here in a state of confusion about what the actual on site requirements were supposed to be. The schedule kept changing without warning, going from five days a week to three, then four, with no explanation or clear reasoning behind any of it. Even the people responsible for setting the rules seemed unsure of what the expectations actually were. I also noticed clear inconsistency in how scheduling was applied, with some coworkers given more flexible arrangements while others doing similar work were held to stricter requirements. Asking about it rarely led anywhere, usually ending in vague responses or no real answer at all. Over time, it felt like the rules were not just unclear but constantly shifting, making it impossible to plan anything outside of work. The lack of consistency created constant uncertainty and made it feel like I was always one step behind an expectation that kept changing. Eventually, it became pointless to even ask for clarification because the answers would change again soon after. 

When the DC first opened, there was a great group effort to get it off the ground successfully. The original manager moved on, and another one was hired on from outside the company. That was the beginning of the end. He spent an inordinate amount of time screaming at everyone as he felt everyone was out to make him look bad. The original assistant manager was a drug user who, thankfully, was eventually fired. His replacement was utterly useless, as was the DDS (outside salesman) who was also hired from outside the company. There is very little promotion from within. The district managers were related and as useless as could be. The one thing that was good was I had the ability to work my own deals and specials to boost sales, which I had years of experience doing. Their prices are high in comparison to other distributors, and you are always trying to justify price disparities with prescribed lies to customers.

My colleagues are friendly and our facilities are safe and comfortable, creating an ideal working environment. The focus and determination of the management team help me stay aligned with my individual and collective goals, fostering a sense of achievement. I appreciate the transparency and open communication in our workplace, where my input is genuinely valued. The competitive pay and benefits provided by the company further enhance my motivation and job satisfaction. Also, management is dedicated to ensuring our safety and supports our personal and professional development, cultivating an atmosphere of trust and responsibility.

One big down side is its very labor intensive work, with low pay. When i was in the warehouse at my location i would unload an average of about 1,000 tires a day until about noon (while pulling in between), put away said tires, organize and put away the ENTIRETY of the outside tires with a forklift, and inventory count as well as numerous other assigned tasks for about 15.00 an hour (warehouse since bumped up to 17.60 but still too low) i was also almost constantly fixing other peoples mistakes while counting and putting away. While working there my friend suffered 3 herniated discs and i now have back and knee problems at the age of 23. I since became a driver but am still expected to organize and fix things like outside tires with a forklift and do inventory count. When i asked for a raise to compensate for the other things i do besides driving they said no. Little to no mobility (waited over a year to be a driver) and terrible communication from superiors. 

Work-life balance here is a complete joke. The workload is relentless, and schedules make no sense. Some days you are stuck late into the evening, and other days you're let go early with no consistency or warning. Personal life becomes impossible to manage, and even simple plans like dating feel like a monumental task. Poor planning and outdated tools make the job far harder than it needs to be. Repetition and inefficiency are everywhere, and the warehouse is filled with exhausted, underpaid employees barely surviving the day. Nobody sticks around to socialize because survival comes first. Those in charge are completely unapproachable and uncaring. Employee struggles are ignored, and one-on-one support is nonexistent. Their indifference sets the tone, leaving everyone afraid to speak up. Every day exposes another flaw, another way the company drags you down. It is exhausting, demoralizing, and completely unrewarding.

National Tire Wholesale is one of the worst companies anyone could ever work for, and that's mostly thanks to the incompetent leadership running it. They consistently make a lot of terrible decisions, and instead of learning from them, they often shift the blame onto others and avoid taking accountability. Everything they do is solely driven by profit; they couldn't care less about anyone or anything else. The expectations they set are unrealistic, and their demands are often unreasonable. Employees are forced to push themselves past their limits just to have a chance of meeting their expectations. During my tenure here, my work-life balance was the worst it has ever been; I had no time for anything outside of work. and I was pretty much always burnt out. 

Review the previous days business, put out any fires that come up, evaluate the weeks sales plan and start making contact with current and prospect customers. The most important thing I learned in management is, understanding how thier business works and how I can best help my customers. Having a good quality staff the service your customers, that will represent your company well. I have had some very good co-workers as well as some not so good. The hardest part in this industry is, staying competative and also do not sell yourself cheap, if your product and service is superior, you should get paid for it. The most enjoyable part of my job, was the satisfaction of my customers telling me how much I have helped them save money, provide them with a very safe and reliable product.

Top Job Titles	Average Salary
Delivery driver 34 salaries reported	$19.89 per hour
Warehouse associate 6 salaries reported	$17.16 per hour
Shipping and receiving clerk 7 salaries reported	$16.93 per hour
Truck driver 9 salaries reported	$21.36 per hour
Business development manager 5 salaries reported	$80,000 per year

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