optometrist

ophthalmic technician

clinical study manager

area manager

senior financial analyst

NVISION Eye Centers

What is the best part of working at the company?
If I could give this place  zero stars I would. I would strongly encourage anyone considering employment here to carefully evaluate the work environment before accepting a position. In my experience, the workplace culture was highly unprofessional, emotionally exhausting, and lacked the support employees should reasonably expect from management.

The executive manager — who is also married to the physician of the practice — frequently communicated with staff in a disrespectful, demeaning, and intimidating manner. Employees were often spoken to harshly rather than constructively, which created an atmosphere of fear, tension, and low morale instead of professionalism and teamwork. There appeared to be very little accountability within leadership, causing employee concerns to feel dismissed or ignored.

Additionally, the billing manager was frequently absent from the office, leaving other staff members responsible for handling billing-related duties outside of their assigned roles, often without proper training, communication, or support. When issues occurred, accountability was often shifted onto employees rather than appropriately addressed by management. Staff members were frequently blamed for problems stemming from poor oversight, lack of communication, or responsibilities that had not been properly managed in the first place.

The overall environment felt disorganized, unsupportive, and heavily dependent on favoritism and deflection of responsibility. Employee morale appeared consistently low, and the high turnover rate seemed reflective of the ongoing management and leadership issues within the practice.

A professional workplace should foster respect, accountability, communication, and support at every level. Unfortunately, that was not my experience working here.

What is the most stressful part about working at the company?
The most stressful part of working here was the workplace culture as a whole. Daily operations often felt disorganized, communication was inconsistent, managers were never in office and employees were frequently placed under unnecessary pressure without adequate support.

My experience at this company was disappointing due to the overall workplace culture. The environment often felt unprofessional, with frequent gossip and a lack of appropriate boundaries from leadership. At times, the atmosphere resembled a high school setting rather than a professional organization, which made it difficult to feel supported or respected as an employee.

There were also instances where the manager’s spouse, who was involved in the workplace, communicated in ways that felt condescending and unprofessional. It created an uncomfortable dynamic, especially when authority appeared to be tied to personal relationships rather than clear organizational structure. This made it challenging to address concerns or feel that employees were treated fairly.

Compensation did not align with the expectations or workload, and there was little evidence of investment in employee growth or development. Those seeking mentorship, career advancement, or a positive, structured environment may find this workplace frustrating and mentally draining over time.

I would encourage leadership to focus on professionalism, accountability, and building a respectful culture where employees can grow and feel valued.

Not a good place to work. Toxic work environment. Management pushed out a great manager that had been there for years and brought in someone with less experience and who didn’t care about the employees. Employees talk about each other behind backs. When you work hard, managers don’t acknowledge it, they only notice mistakes and make sure to point it out to you. They get rid of good employees that work hard at their jobs and then hire friends and family to take their place. The call center employees are overwhelmed by complaints from patients. They should change the name to the “complaint center”. The insurance is horrible. Management announced at a meeting that the new NVision company  would not be having Christmas parties for employees anymore. This is a big company and they don’t even want to have a Christmas party?  The best part about working here was when the reps from other companies would bring all the employees lunch!  If you are thinking of working here, I would advise you to seek employment else where. 

Every decision is money driven only. Patient care and employees/work environment are the least of their priorities. They encourage you to sell to patients their higher services rather than educating them and allowing them to look for alternative options/insurance covered services.
They are known in the ophthalmology industry for being sh*tty employers... if you value anything else than just a paycheck, stay away. You'll be in so much stress every day, and it will get to you at some point.  MD's and Upper Level Management take a huge part of the profits (and I mean higher than other companies), leaving everyone else with crumbs. That is why they never give raises. Whatever you are offered when you come in is what you'll make. If you are lucky enough to get a raise, it will be something like 0.1-0.2 %. I'm not even joking. Their "Christmas party" consist of a $10 wine bottle (per table), cafeteria food and cheap "entertainment". Their answer to problems is to force their staff to "work harder".

NVISION/Olympia Eye Clinic hired the best people but did not take care of them. Bullying behavior between employees and disrespectful interactions were frequent and tolerated. Management looked the other way when there was an issue. A LOT of "fakeness" and Lying about things. Instead of listening to issues management let other employees set other people up to fail. Very little training and trainers acted annoyed when new people asked for help. Employees and management  talked about other employees in front of them and behind their backs. This is not the place for a seasoned AR person It may be a place for new to the careers field but not for someone with experience.  Very unprofessional place. On the outside it looks to be professional but once you enter the back there is unprofessional behavior going on up to and including cussing, Hand gestures and meeting interruptions to make jokes.

Typically, I am the clinical technician of the facility, so when there is a patient that is coming in for a consultation, I would do some brief testing on them and see if they are fit to have surgery then send them to the counselor. I also did Pre/Post Op, which is a position where you would give instructions to patients who are about to get surgery. I learned a lot of laser technology, more in the ophthalmology field, and how it is different from optometry. Management there I feel is a bit weak because I felt it was a bit biased when it came to who to hire. Co-workers are extremely friendly and nice. It was very enjoyable working with them. Hardest part of the job was during training and one doctor decided to send me home because it didn't seem like I was doing anything in his eye. Most enjoyable about my job was able to see patients come back in after surgery for a post operation check and them being able to see 20/20.

Initially I worked at the la Jolla office as a per diem employee and eventually they purchased the Private practice that I was working for. My experience was it was a fun and fair place to work as well as very rewarding. Management was more often than not encouraging and supportive.  Delivering top notch patient care is important to me and was definitely a company-wide goal as well. Pay was reasonable and if I ever had to work beyond what was scheduled I was not only compensated for it but the managers I worked for made it very clear how grateful they were. If I had it to do over again, not only would I do it again, but would have explored options a little more thoroughly that would have allowed me to stay in San Diego and continue working for them.

Management with Nvision is absolutely toxic. They play favorites, HR is only there for management and does not care about clinical staff at all.  Low morale, extremely toxic and stressful. DON’T WORK HERE. Some coworkers are okay but do not trust anyone there. I used to love my job and what I did but nothing is worth constantly walking on eggshells to avoid getting yelled at or have blamed placed on you. It’s like middle school there. I cannot stress enough how much the semi decent pay is not worth what they put you through there. Upper management is only here for themselves so watch out. Management will also out all your medical issues to all staff and patients.  I made it almost two years and I should have left after the first month when people started quitting without notice. 

The company is going through a lot of growth and there are projects left and right to get involved in.  I really enjoy something that is challenging and where I can make a difference.  The work days for my position are remote which is nice for Covid19.  The management team is knowledgeable and accommodating.  The high flow of work is just always coming into my inbox.  I really like that type of environment to be able to touch so many areas of the company.  There are so many opportunities here within the company to grow as long as you can prove yourself.  Get a foot in a door and show off your excellent work ethic to go places within the company.

 NVision the Corporation is horrible. They offer some of the worst benefits around and the pay is very very low. Raises, if any can take years.  At the Corporate level they have such a high turnover that you never know who is doing what job. They are very disorganized and do not communicate well with there offices throughout the country. They are trying to grow too big too fast. Corporate lies about everything!  Do NOT belive ANYTHING  they say. Individual offices seem to be great but Corporate is a whole different story and they tend to tie the hands of Managers and EDs that are trying to look out for the best interests of the patients and staff. 

Top Job Titles	Average Salary
Optometrist 1 salary reported	$62.50 per hour
Ophthalmic technician 3 salaries reported	$20.33 per hour
Clinical study manager 10 salaries reported	$47,000 per year
Area manager 9 salaries reported	$62,778 per year
Senior financial analyst 2 salaries reported	$92,500 per year

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