makeup artist

NYX Professional Makeup

When I first started with the company there was a lot of hype around the stores and it was such an exciting place to be. There was a lot of room for healthy advancement at the time and the possibilities seemed endless. Now the brand seems to not be managed wisely. The same mistakes keep being made by the brand. Ex. Not receiving relevant items in shipment in order to max profits, nor marketing new launch effectively, no consistent training for new employees, etc. They seem to rely on people’s training that was acquired at their past employers or get those those who have been with the company long enough in order to train and shape the team as opposed of creating a set in stone training program to instill structure. The upper management team is very unprofessional. The artstry education trainer barely wears any makeup, making it hard to hold staff accountable to take the feedback seriously. The stress level became a lot for many managers due to unrealistic expectations with poor resources. Many managers went on a stress medical leave forcing assistant managers to take accountability for the store with no additional compensation. The management environment is very much of politics as opposed to honest hard work. I hope things get better because it was such a nice place to work before and has such potential. I feel as though corporate is relying on just the name of the brand in order to generate revenue for the stores but business keeps on declining. I learned a lot during the good and bad here. For that reason, I am appreciative of what I experienced.

Where do I start? Aside from having absolutely no work life balance; because even on your off days they expect you to be active in the district group chat that goes off all day/everyday; there is no proper training for any position. Unlike most companies, NYX has no actual job training guide or procedures in place. They bring you in, teach you the basics (register training and system training) but other than that you’re expected to figure out! And if you are new to the company, figuring out THEIR way of policy and procedures without even knowing where to find the answers, isn’t always the easiest thing to do. Depending on who your district manager is, they may partner you with a seasoned store manager to help guide you or teach you but that usually happens after u already been in the role for a while NOT before. Another thing to know about this company...there’s no room f or growth. You may have a stretch assignment in the district and they may offer you more money but in order to move up, people higher up than you have to first be promoted or leave. Most people are with the company 3 years before moving up outside of just a store manager. If you can make it through the 3 years then by all means go for it! But if you are used to working in a structured environment that will educate you and prepare you for the next step, this isn’t it!

The first year I was with the company it was AMAZING!!!! There were small bumps in the road but for the most part incredible. Then after that something happened. The way everything was run was very un-organized, a lot of things were done last minute, with little communication & not given all the tools you need to succeed. I took on responsibilities that were well beyond my job title. I never received training on 90% of the tasks I was asked to execute. The good thing I learned was to be even more proactive & taught myself.  
This is my opinion: its fine if you want to hire people who aren't artists but make sure they get training. MAC & Sephora make sure their employees are trained. Its impossible to teach on the floor when you won't allow them to do application skill drills on the floor  during down time. 
Figure out what's more important: pushing out product or giving every store the amount of hours they need to function properly. To expect any store with that amount of product to function properly with 4 people is insane. The associates leave because they can't get hours and leadership leaves b/c of the stress. Its a cycle that needs to be fixed badly.

very Creative and learning  environment. My manager told me through an interview that if her team isn't developed and she is not teaching us then she has no team. We had store competitions to motivate us to educate and give more to our customers. We all tried to not sell to our customers but educate them in a way to build report, give them what they actually needed, and to help them achieve their desired look in a short amount of time. Over the few months that i worked their my team became my family, my confidence had grown, as well as my own clientele base was already becoming established. It was a wonderful place for me and I do hope to obtain a job and culture like that again!

I absolutely loved working at NYX! The NYX clientele is immensely growing and you constantly see new faces everyday!! Sometimes sales and KPI goals get stressful when numbers are low because we have to convince our shoppers (who go to NYX to spend $20 or less) to spend more than $20 worth of product. Other than that management is slowly getting to where it needs to be! Sometimes the back room gets super messy when the warehouse sends more than 15 boxes of shipment a week. Discount is 50% off all products and that's the best perk working with NYX.

I was highly overqualified for my position but took the job out of desperation and saw it as an opportunity to advance my artistry. The hardest part of time here was the inconsistency with management and I felt taken advantage of many times. I would do more than the recommended work and was promised a position for to move up and that did not happen. My favorite part was helping clients and training/assisting team members with their goals. We dealt with a lot of disgruntle customers but that's part of any retail job.

Little hours per week even as a manager. Overworked for little pay. Store manager & assistant manager only get 40 hours a week. Key holders get 20 hours or less a week. Associates get 10 hours or less. Management talk really bad about their employees. This job is a joke, there is no career at nyx. Nothing good to offer except the 50% discount at nyx. Corporate managers are lazy. Management sits in the office all day pretending to work. You could never do anything right for this company.

It's a typical retail job. With that being said its a good option for the makeup junkie, college student, or a potential second job. In my experience, there has been very little opportunities for growth/advancement. Because of this, I wouldn't recommend this as a primary job (as a Sales Associate) for anyone with monthly bills. Hours had a tendency to fluctuate to as low as 9 hours a week at times.

All in all very fun environment, team feels like family. Management is amazing and very motivating. Part time is the only option unfortunately and hours can suck if the store is not hitting the mark on sale numbers which can make it stressful if this is your only job. Recommend having a second job because make up is seasonal with sales and there's going to be months where you get a very sad check.

Working at NYX I learned a lot about makeup and how to sell products, what I didn't like was how catty people would be. Always trying to tear you down so they can succeed and it really made it difficult to go into work and enjoy myself. Constant micromanaging and disfunction really doesn't make your employees feel welcome.

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