apartment manager

leasing consultant

guest experience manager

business development representative

general manager

National Corporate Housing

Typical Day:
As a former employee with this company, all responsibility falls on the general manager position (and I wasn't a GM). No one else takes responsibility or ownership. The stress level to perform at this company is off the charts. Many employees feel that their job is in jeopardy every day, but are fearful to say anything. Each day, they go to work wondering if they will be employed at the end of the day.


Upper Level Management: 
Quick to make decisions without doing their homework in reference to employee issues. They look at things based on face value and not facts. They manage by intimidation. Goals and expectations are often not reasonable. They have too many irons in the fire. They search for multiple revenue streams constantly (which, I believe in growth, but I also believe you need to master your primary business before seeking others). Become good at what you do, before trying to be something else.

They pride themselves on recognition. For example, the "Greatest Places to Work" and articles from the Washington Post about the "Fastest Growing Companies". Employees are required to complete the "Greatest Places to Work" survey and are told that it's confidential and that management won't see the results. But, they send each employee a link to complete the survey, complete with your own unique user name and password. If the survey is anonymous, why is there a need for each employee to have their own login credentials? I will let you form your own opinion on this one. I could go on for hours. But I won't. 

In summary, this company has potential. But, it will never reach it's true potential because the CULTURE is simply not good enough for the company to become great! The culture will never change until ownership and upper level management changes.

I always had a very genuine love for National. Over the years the more Oakwood Corporate Housing Employees that were hired began to change the culture of the company. The "job" is great and rewarding in its own way, but the management is what needs a revamp. You have several people in upper management (hundreds and sometimes thousands of miles away) explaining to the local office what is best locally, and unfortunately everything will not work everywhere. The local management many times are people that are not familiar with local trends and hot locations because they are hired from different states. This ultimately results in high management turnover due to under performing. Unfortunately, it isn't the new managements fault they were put into a new location without the tools to be successful. This company would prefer to higher from outside the company rather than promote within with people who understand the phenomenal culture the company once had. I learned a ton from this company and am fortunate enough to have known National before the mergers, huge upper management, and when you were family and not "a worker". Even with all this my departure was bitter sweet because I remembered what it use to be, but it was time to spread my wings to something different.

Was hired and within 1 or so weeks my change managers from my hiring manager to another manager. This new manager was of on medical leave so the short answer is I did not receive training for about 3 months. I started in January and was really ready to sell by May. Started building my pipeline of which in this industry takes time. In this industry the sales cycle is a long one. Had lots of good prospects cooking and  of course had sales generating revenue. I was let go in February of the next year. So needless to say I was given 8 month to do what should take 2 years from what I was told by several successful sales reps at Nation

I was hired for a full-time position, that was the contract I signed. I was only given full-time hours for the first two weeks. After two weeks, I was either not scheduled to work 2-3 days a week, or if I was scheduled, my manager would send me an email telling me not to show up or they try to force me to leave by 12 or 2 pm even if I was scheduled till 5 pm.
You have to drive long hours (1-4 hours) to different cities and you have no form of coverage till you're 6 months in. And with my hours being cut even when I did nothing wrong and got my work done on time, I wouldn't be getting benefits anyway (avg 30 hrs/ wk to get benefits). 
Management is inconsiderate and they couldn't care less about your concerns. I have a feeling that there's some form of racial profiling.

On a typical day at work, i don't leave my working desk without closing my books and writing a summary of what i achieved for the day. I compiled the names and contact numbers of the clients i would be calling the morning of the next working day, clarifying unresolved issues for reconciliation purposes. I work with my team on regular basis where any is assigned to meeting corporate goals. I enjoyed working with team and that has enhanced my leaning skills in broad spectrum. I remain open to challenging tasks and be willing to take risks where necessary, to reaching my goals in life.

What is the best part of working at the company?
The best part about working at NCH is the people I get to work both... My coworkers, clients and our guests!

What is the most stressful part about working at the company?
My job is not stressful. I think most of us stress about the economy and how it affects business. 

What is the work environment and culture like at the company?
AMAZING and inclusive!  Everyone supports each other. 

What is a typical day like for you at the company?
A typical day involves lots of emails of course, calls, chats and prioritizing my work to accomplish everything that needs to get done.

Prepared reports everyday for morning  meetings. Checked over night voice mail messages, handled request or distribute to correct department. Filing of records, answering incoming call, prepared/maintained account files. Prepare account payable invoices and expense reports. Reconcile and investigate all account payable accounts before payment. Everyday busy with incoming calls. Learn to manage how to work through multiple distractions. Everyone worked well and pitched in when ever it was need. Small office like environment with a family feel of appreciation between everyone.

If you like innovation and an exciting workplace, NCH is not the place for you.  Mediocre operation, reputation and track record of poor leadership.  The president along with vp of sales attempted to implement an IBM style consultative sales strategy which was inappropriate for this type of sales role and it backfired and led to mass exodus.  CEO is a fine person but has made some shaky hires in the past to lead ops and sales.  They have a million job openings because of the high turnover rate.  Proceed with caution.

As a large corporate housing company they seem to act small and not up to date with technology and working applications to handle a intense amount of Accounting transactions. This causes many issues with our partners/vendors and the Credit rating suffers. 

The Executive Leadership doesn't want to listen to ideas from the field. They act on their own with very few requests for suggestions. If they have a dip in their profits the first thing to go is their associates. They don't walk the talk with their Mission statement.

Unable to give zero stars however, this company is terrible. Would never represent this corporation again. Training is redundant and the trainers act high and mighty. The system is not difficult to learn however the team support is nothing more than clicks at a high school. Very judgemental and fake conversations that could just have been avoided. Do not take the statement, "no question is dumb" , " If you don't know then ask" the peers will make comments to the higher ranks and give false reports.  

Top Job Titles	Average Salary
Apartment manager 3 salaries reported	$19.83 per hour
Leasing consultant 2 salaries reported	$23.36 per hour
Guest experience manager 3 salaries reported	$21.99 per hour
Business development representative 7 salaries reported	$57,814 per year
General manager 3 salaries reported	$85,083 per year

Working at National Corporate Housing: Company Overview and Reviews

National Corporate Housing

National Corporate Housing Ratings

Popular jobs at National Corporate Housing

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected