truck driver

order picker

delivery driver

route driver

shuttle driver

National DCP

A typical day at work started out by you having to get there to clock in and first come first serve grab an order selector headset. For a small warehouse they over hired and if you can't help not being able to grab an order selector headset or electric pallet jack, the supervisors and managers will look at you like it's your fault that you did not get one even though it is their jobs to see everyone has a headset and electric pallet jack, even before the preshift meeting occurs.

The managers and supervisors will lie to you and tell you that you have 90 days to make they're 100% production quota and I was there not even 2 weeks and they fired me. If you are a slow learner, do not waste your time here. The management here expects you to kill yourself trying to make their production quota by your 3rd day on the job or in less time.

Also, they need to get organized with stage zoning. Other warehouses I worked had stage zone signs everywhere and even a computer system to tell you exactly where the product goes. This place doesn't. You have to quickly find the route number of your order(s) as fast as possible, no matter where in the warehouse before time gets wasted and your production numbers go down.

The Order Selector headphones are awful.
They do not work correctly most of the time.
also, you have to learn how to be able to read and stack items in certain ways, from the order sheets and that was pretty confusing and of course management and supervisors will talk down to you like you should have learned how to do everything there on the first day and will get rid of you anyways even though your suppose to be allowed to have 90 days to learn everything such as order selecting in the freezer, cooler and dry side of the warehouse. Order Picking on the dry side of the warehouse is a big aggravating pain and if you can't meet the managements expectations as far as "moving fast" goes then they will get rid of you.

This job does nothing but cause stress and aggravation due to it's unrealistic standards, They fire people so much and people quit so much; yet the higher ups in charge and warehouse management  probably wonder why the Employee Turnover rate is higher then the divorce rate in this country.

I learned nothing from this job.
My coworkers were nice.
The hardest part of this job was the unrealistic standards you have to meet (100% quota is difficult to make if you are working on the dry side section of the warehouse). Except for the free Dunkin Donuts brand coffee in the breakroom, there was nothing enjoyable about this job.

Not for honest slow learners and not for honest people who struggle to keep a job because of an employers unrealistic expectations.

What is the best part of working at the company?
The best part of working here is the stability of the compensation and benefits package. While the routes can change, the pay is consistent, and the 401k options with company contributions are better than what you’ll find at many other logistics companies. If you are willing to be flexible with your role, the company provides steady work and decent equipment to get the job done.

What is the most stressful part about working at the company?
The most stressful part is the lack of protection for your seniority and the physical toll of delivery work. Even after 3+ years with the company, I am now at the bottom of the seniority list for the delivery division because my previous shuttle roles were eliminated. This means I have zero control over my schedule or routes. I am constantly 'jumping around'—one day I'm the lead driver, the next I'm just a helper.
It is incredibly stressful to have put in years of service only to feel like a new hire again. You’re at the mercy of whatever is left over, and there is no reward for the loyalty you showed while they were moving you from route to route. If you transition from shuttle to delivery to save your job, be prepared to lose all the seniority you worked for.

What is the work environment and culture like at the company?
The work culture is highly inconsistent and depends entirely on who you are paired with for the day. As a helper with low seniority, you are at the mercy of the driver’s pace. Some days you are paired with a driver who is highly efficient and focused on completing the route quickly, which is physically demanding but gets you home at a decent hour. Other days, you are with someone who intentionally slows the pace to work a full 14-hour shift, and you have no choice but to follow their lead.
Management doesn't seem to enforce a standard pace, so your work-life balance is a 'luck of the draw' every morning. It makes it impossible to plan anything personal because you never know if you'll be out for 8 hours or 14.

I made a list of pros & cons before I decided to quit this job, which I'll list here:

Pros: 
Hourly Wage is $17.70 (This is the only pro)

Cons:
Minimum 12 hour days- You will frequently have 13-15 hour days; 16 hrs and you're staying in a hotel. Doesn't matter how fast you work, you're doing 12-15 hours/day
1:30 a.m. - 4:30 a.m. start time.
Awful sleep schedule- Going to bed at 6/7/8 p.m.
Off for one weekday, usually Tuesday or Wednesday
Have to work on Saturday- Mandatory, no way around it
Zero free time- you'll be giving entire days of your life to this company
Ride in an uncomfortable truck
High risk of job related injury- the heavy lifting adds up; you will hurt your back/fingers/feet if you're not careful.
Lazy drivers- Certain drivers think that because they have a helper, they can just unload the truck and make the helper do all the work.

One thing I can't stress enough is that YOU WILL HAVE NO FREE TIME. If you're single you may not care, but if you have a family, you'll have little time for them. Hate your wife and kids? Take this job. 

They sucker you in with the hourly wage, but when you factor in all the trade-offs you have to make, your pay is way too low. By working at NDCP, you're putting a price on your free-time. You honestly need to ask yourself how much money your free time is worth, because you're giving it to this company. Is your free time really worth $17.70/25.66 an hour? Your free time is priceless, hopefully you realize this sooner rather than later.

P.S. There's no meaningful advancement opportunities. All the managers and supervisors are at least 10-20 years away from retirement.

Best job ive had thus far. Ive gotten injured there, but even on light duty they still treat you like one of the dcp family. Everyone is really friendly and makes you feel like you can climb the mountain top at this company. It feels good to know that they actually acknowledge hard workers who actually work. The only thing that I think they should change is to give the hard workers that break their backs for the company job security. They give a report card every week and if you're having an off week or whatever, or maybe two weeks with a failing card, they totally disregard the hard work you've done and will let you go. But that's a double edged sword because it does make you work harder and makes you pay closer attention to what you're doing. I got a promotion before my 90 days were up, which says that they actually see who is working and who is just climbing on the back of other employees. I wouldnt want a different job. I'd just like to keep moving up and taking care of my family. Great job and a great company who takes care of each individual employee.

This company started out pretty good when they moved to Georgia in September 2013 however, they couldn't hide their real TRUE colors for very long!  Some of the managers can be very rude and try to rule by intimidation.  They pretend that they want to know what the employees think but it's actually SMOKE and MIRRORS!  The coffee chats and Lunch with the CEO is a true farce!  They will continue business as usual which only increases their turnover which is almost 20% when the industry standard is below 10%.  That alone should tell you about the company.  The pay is dismal for the amount of work that they want and expect of you!  If you get offered a job there...RUN don't walk away.  They are HORRIBLE! There is no room for growth or advancement.  Although there are employees who have stuck with them since they moved here, they are NOT worthy of promotion!  But they can train the new staff that they bring in at a higher salary!  Yeah...KEEP RUNNING!

Now they have a position open on their website and with staffing agencies with the same job description but the pay is different and the job title is also different so the internal employees don't realize that the job is actually one of a higher grade because it has the same job title that they have- HOW SNEAKY AND DECEITFUL!

What is the best part of working at the company?
The management change has really sent this  the McDonough location into a fast downward spiral. They see the employees as numbers not valuable assets to the company. This is the poorest example of leadership I’ve seen.
Management should not have revenge motives or be voice there concerns about what an employee is driving or how an employee is living. 
Now the poor leadership is making yet another poor leadership decision and changing hourly pay for delivery drivers to component pay all because the current management doesn’t want the drivers to live as well as they do. Again very poor leadership. Do not seek employment with the McDonough location! 

What is the most stressful part about working at the company?
Poor leadership who know absolutely nothing about truck driving and food service delivery.

What is the work environment and culture like at the company?
Not valued, fearing for your job every day, lookout for your self, don’t say good morning or you might lose your job type of place.

What is a typical day like for you at the company?
When I was there it was decent. A lot of hard work but the money earned was life changing. That was the motivating factor.

A typical work day involved majority of telephone work. Computer system was antiquated which made the repetitive nature of the job more tasking than it needed to be. For the most part with adequate training one could perform well at the daily task. Being a transplated company (from Boston), it would have helped if management transferred down with them. With the exception of two managers (one of which left before I did and the 2nd was promoted right before I left) they didn't seem to know up from down. The director was the worst, constantly wasting paper by printing and handing emails she literally just filtered/sent out to the floor. Other than that she has no involvement what so ever. The hardest part of the job was finding a manager to handle escalated calls or to just provide managerial assistance when needed, you were basically on your own. The most enjoyable part of the job was the few co-workers I interacted with.

This company moved to Duluth GA from Bellingham MA  and brought all the roaches with them . Mistake number 1. The belling ham people fav  line is job security , so watch your back they will smile in your face and plant the knife. They had massive lay offs(restructure) prior to the move and kept some bitter employees in Ma on the payroll that may feel their jobs are still in trouble with head operations moving to GA .Management is disrespectful , incompetent and sneaky they have know interest in learning what the employees do on a daily basis and no empathy . They have their favorites and will throw you under the bus. This is Mass  company, so don't expect them to be used to diversity if you know what I mean . They do not play well with others that are different from them . This is a high stress place , that doesn't have their act together  as a company . They will eventually have extremely high turn over  and lawsuits if they don't invest in diversity training , and human capital retention . This isnt MA , Georgia work force has options and an  educated  work force .

Was hired to be part of a 3 supervisor team. As soon as I was hired they fired a supervisor and then the 12+ days started. Management became used to the hours being covered and sat back like everyone else. Was promised numerous times that help was coming. Sent emails to HR,the VP and operation Manager with more promised lies. So basically working more than 60 hours a week, sometimes more because of holidays, and at no time over a 6 month period did they stand in and help.
There's a culture of people from the "old" building earned the right to point out all the bad things but don't step up and become part of the solution. They constantly remind you that we never use to do things like that. Over the last 8 months all the loads either were asked to step down or made too. They fired most the supervisors but never replaced them. Dumping more work on the only two supervisors left.

This is the worst company to work for. There is noting but favoritism through out the entire company. You will not move up unless you are  best friends with another employee and even then you may be fired for the most dumb reason. Management is childish and don't know anything about being a leader unless its blogging on twitter or facebook and gossiping about there men problems or drama. The franchisee are ripping off there own company by stealing from there own company  and they are so cheap and refuse to pay there employees in which they have a high turnover. The VIP have no clue of what is going on. Just alot of fancy meetings about nothing. The VIPs won't even speak to the employees when they enter the room and will take a personal call on the floor right next to you. They look at you as if you are beneath them. Please choose another company. You are over worked and under paid and will end up leaving due to the work load they give you. You will do the work of 6 people  plus the jobs of mgmt.and received nothing but a smile.

Top Job Titles	Average Salary
Truck driver 26 salaries reported	$36.13 per hour
Order picker 37 salaries reported	$23.60 per hour
Delivery driver 9 salaries reported	$21.14 per hour
Route driver 7 salaries reported	$35.08 per hour
Shuttle driver 6 salaries reported	$29.28 per hour

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