retail merchandiser

route service merchandiser

field service technician

field representative

merchandiser

National Entertainment Network

Working with Toy cranes and kiddie rides. You get a company vehicle and are expected to run your route according to the route schedule. You can adjust your route if you need to, but what management has on-hand better match what you're doing!

You would think it'd be a "nothing but fun" job, but it's not. Honestly, it's just a job. The pay is decent, but you also earn a percentage towards commission, it's a complicated system, so your work can directly reflect your paycheck. 

Because of the industry, the pay is hit or miss. If the weather is bad for a month (snow/ice) people aren't out as much. If they aren't out as much, you're not making as much money. Summertime is obviously great, but it'll still fluctuate more than I'm okay with. 

It's not a bad job, it's just not for me. I don't care for the management style throughout the company and absolutely can't stand the way the corporate level handles the policies. Example:

Floating Holidays. You are required to fill out a form and turn it in for every legal holiday. Then the office must fax over the copy to corporate. Let me repeat: you are REQUIRED to fill out a form, sign it, turn it in, fax it over to take the 4th of July off. Why not just give employees a paid holiday off? It's a tremendous waste of time and resources. 

I do not enjoy my job. There is no focus on moral (which, having been in management in past jobs, I feel strongly about) and I'm working between 50-60 hours a week and still not getting everything done that I need to. 

I'm also a volunteer firefighter and simply do not have the time to dedicate to my position with NEN. If you want to run a good route, you're going to want to spend some personal time to keep everything organized and well-planned. I, for one, do not have this time anymore. I did, before the firefighting started. Now it's just overwhelming and ready to move forward to a different job.

This company is getting more and more into micro managing. Constant threat of being written up or fired, for being "non-compliant". There is no sense of belonging to a company or a team, you are insignificant.  No acknowledgement of birthdays or Christmas, just a form letter and gift card from corporate.  Nothing at all locally.  Could be just our office in Southern Calif. We get very little support from our warehouse/tech person, probably cause we are very short with staff, again.  This affects the field, but they don't care because it does not affect their pay!  The RSMs are paid on commission, they are on hourly or salary. Speaking of being paid on commission for a service job, not a sales job, your checks varies greatly depending on where the route is located.  You can have everyone doing the same job, roughly same hours, but pay will vary greatly.  All management is concerned with are revenue, and standards in case corporate does their inspections.  Thing is, when you have motivated, happy employees, and they truly enjoy the job AND like and respect management, they will take care of their route better, and revenue does increase!  Out here, there is very low moral, because we all are tired of constantly being dictated to-do it this way, change how you are doing, not good enough, another rule, and if you don't follow, will get a write up!  Company is not people orientated at all.  Benefits comply with Federal and state mandates, has a 401, but no employer contribution. Used to have little bonuses or contests, but no longer.

While there are good, positive people who work for this company, be aware that if you accept any position in which you drive a truck, your job is in danger every time you drive it. If you make a mistake and don't bring it to someones attention right away, you will be terminated and not given a second opportunity. Don't fall for the laid back and understanding facade of upper management - you will not be afforded an opportunity to atone for your mistakes. Humans make errors and deserve a second chance when doing hard work for a company. People can learn and improve.

You will be tasked with handling of $$, with very little security. There is really nothing stopping anyone from robbing you or attempting to steal your collections. Employees are asked to carry bags of money to and from unsecured vehicles on the regular. Risky.

The training is good, as well as the opportunity for PTO and benefits, but the pay is fairly low. Raises are capped at 3% annually, so don't think your excellent performance can get you a better raise. It's tough to recommend this company, because they are quick to terminate rather than make an effort to correct, teach and improve their staff.

Could be a great starter job for someone willing to work odd schedule. What all the other RSMs have reported. Micro managed, revenue centric, pay 2 times monthly and if the pay date falls on a holiday or weekend you get paid a day or two later. Too many managers, too much expected for time available in a 40 hour position. The actual job of vending and maintaining the machines can be enjoyable but support is severely lacking and training was very insufficient. 
Drive 200-300 miles a day, rush to get to the bank, go back to the warehouse to sync route collections, then home in company vehicle- still feel like I'm on the job while in their vehicle, Most days were 10-12 hours start to finish but was told to keep an eye on our hours to not go over 40 a week but collect, collect, collect on the machines. ^^ 
You don't get bored, always something different with a variety of tasks through out the day.

Threatening management, unreal expectations. Worked here for almost 6 years, write ups handed out like candy, extreme micro managing, management treats employees like slaves, work work work and territory leaders sit at computer all day and monitor employee gps basically babysitters very lazy. Extremely unorganized, no team support or correct tools for job. Always having to worry about getting fired over the smallest things, nitpicking and negative environment. If you don't hit your monthly goals you are looked down upon, calling in sick is basically unexceptable, constant retaliation if you speak up and stand your ground. Small checks on 22nd and slightly larger commission checks on the tenth, basically regular $11 hr pay. All in all not a good place to work very threatening and demanding. Steer clear

I liked doing the Route Service Merchandising job. It was pretty easy, fast-paced, some problem solving, lots of driving. I listened to like 50 audiobooks at least. It's flexible too, like if you have an appointment in the middle of the day, it's pretty easy to negotiate. 
There is a lot of independence to do your route how you see fit, good autonomy. My area was a satellite location so I was the only person in the area. My boss up in Portland always had my back if I needed anything and was very understanding about things that came up like if my kid was sick. It was good for me as a single mom to have that. 
It's good if you have some mechanical aptitude or can figure things out on your own. Though the tech guy is always available to call if you run into something you can't figure out yourself. All in all, it was a good job, decent benefits, and pretty easy-going.

A typical day involves driving to several different locations and servicing crane machines and bulk product along with cleaning machines.  I can't say I learned anything new of great value from this position.  Management lacked communication in all aspects of the position.  Each one seemed to have their own idea on the proper way to service the machines making it difficult to utilize product effectively and efficiently not knowing for sure if certain product should be in machine or not, etc.  The hardest part of the job was trying to maintain and/or fix broken machines with no training and lack of communication within.  The most enjoyable part of the job was watching little kids having fun.

Territory manager has issues balancing work and private life. He gets stressed and takes it out on his employees. 

RSM's, Office Assistant, and Service Tech are great people to work with.

RSM's don't get pay raises. Hourly employees get 3% a year if they're lucky. 

No overtime even if the add says it's possible it's not. 

Severely underpaid for what you're expected to do as a Field service specialist or delivery driver and equipment installer. 

If you are single with no kids this job is for you but it's not a career. It's a dead end company to work for. 

Company vehicle is GPS tracked so Management can check on you anytime anywhere.

You would think working with games, toys etc all day would be fun but the new upper management does not care who you are at all! You will be tracked on your company phone, car, gps, at each machine, the time it takes you to service each machine. If any of those times are off the write up process starts. If your machines aren’t making money they will start discipline process. This was a fantastic company 5 years ago but not anymore .  Also, if your hopes are moving up forget it, especially if you’re a woman. There is ZERO inclusion and HR will not change this environment. 

A typical days work at NEN consited of repairing, removing installing, painting, and wrapping games of skill.  Duties also included shipping/receiving, inventory control and collection of monies.  Skills learned: trouble shooting machines as well as  Dollar Bill Acceptors and Coin Mechanisms.  The management was present, available and eager to have work completed. Co-workers were hardworking and willing to share ideas.  The hardest and most enjoyable part of the job was learning the ins and outs of Rainbow Cranes, Kiddy Rides, Video Games and Bulk machines.  

Top Job Titles	Average Salary
Retail merchandiser 55 salaries reported	$18.05 per hour
Route service merchandiser 20 salaries reported	$19.38 per hour
Field service technician 20 salaries reported	$19.33 per hour
Field representative 22 salaries reported	$17.01 per hour
Merchandiser 2 salaries reported	$16.50 per hour

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