sales representative

regional sales manager

distribution center manager

warehouse associate

inside sales representative

National Floors Direct

Pros
1. Good income. 
 2. Pleasant customers.
 3. Freedom to take care of personal business around your work schedule.

Cons
1. Commission only, zero benefits. 
 2. Some customers are belligerent.
 3. Drive over 2,500+ miles every month, occasionally to very rough neighborhoods. 
 4. Vehicle is packed full with over 80 large flooring product sample boards, rendering it useless for anything else. 
 5. Receive only one or sometimes even zero leads for the day, making it impossible to perform the required 15 leads a week, negating any additional weekly/monthly bonus potential. 
 6. Leads for tomorrow’s work schedule arrive late the night before between 9:30pm-10:00pm, making it difficult to plan your days ahead. 
 7. Sales managers get mouthy on the phone and question why isn’t the homeowner buying today while you make the required multiple calls to the office for price drops, even after the customer has expressed zero interest in buying today at any price in which they begin to get upset and tell you to leave their house.
 8. Those calls to the office to reduce the price will also reduce your commission- down to 3-4%, which is extremely low for the amount of work put in. Many home improvement sales positions in other areas of the home will reward you with 12-15% commission. 
 9. Try to take a day off and you’ll be questioned by the owner as to why. 

They will send you out to the worst places and roughest neighborhoods sometimes late at night for 30.00 worth of commission (if you’re lucky to get the sale).  Management is rude if you cannot 1 call close every customer and the commission they advertise is only attainable if you sell at extremely marked up uncompetitive prices.  They will only pay you 1/3 of what they claim to pay on most sales you make here.  Very toxic management and culture.  No benefits, no time off and on top of that load up your car with hundreds of flooring samples rendering it useless for anything else.  Their advertising is also misleading so you end up with belligerent customers angry about the company’s bait and switch tactics once you show them what the price of flooring is really going to cost them.  No one cares about you at National Floors Direct and it shows day in and day out.  Most of these positive reviews on here are probably written by the same person over and over.  Please don’t make the mistake I did trying to give this company the benefit of the doubt. You will just leave.

National Floors Direct has revolutionized my life and truly become the most exceptional workplace I’ve ever had the privilege of working in. Before joining NFD, I began my sales journey in the furniture industry and later transitioned into finance. It was during an online search that I came across NFD and decided to take a chance, even though I had no prior flooring experience.

From the very beginning, the management team took me under their wing, providing thorough training and constant support. Unlike any other company I’ve worked for, NFD has given me unmatched opportunities for personal and professional growth, along with financial rewards I never imagined possible.

I’ve now been with National Floors Direct for eight years, and I continue to earn well above the national income average. The success, stability, and satisfaction I’ve found here are second to none. I’m grateful every day for the opportunity to work with such an incredible team and to continue growing my career with this outstanding company.


Owners philosophy is to get a deposit from a customer and never give it back, regardless of what happens.  Wrong material? Tough, it was special ordered, no refund. We missed your install appointment after you waited all day? Tough, material was special ordered, you own it. Defective material? Too bad, we have your money. Customer service dept must then deal with an irate customer while getting yelled and cursed at by the father and 2 sons that own the company while you're on the phone with the customer.  Work 6 days a week, 11 hour days with no breaks. And heaven forbid you get sick, owner calls you and tells you to get your lazy butt in.  Worst company I had the displeasure of working for, hopefully you read this and go elsewhere.

What is the best part of working at the company?
They are a successful company but a lot of that is at expense of employees that are not treated right.  Somewhat unethical company that does not always live up to promises to customers and employees.


What is the most stressful part about working at the company?
Crack the whip type of environment - requires sales people to pressure customers into a same day decision.  They tell you to keep going to close the sale until you are kicked out of the house.

What is the work environment and culture like at the company?
Terrible culture - managers are required to demean and coerce salespeople.

What is a typical day like for you at the company?
Three in-home sales appointments - driving 100 - 200 miles per day.

I don't leave reviews often, if ever,  but decided I would leave a review since I've worked here at National Floors Direct for 7 years. I  very much enjoy working for National Floors Direct. They are a family owned company and have always taken care of me. The owners are very generous and have even paid me for times I wasn't able to work. The truth is, if you're an asset to the team and are a hard worker, they are the best! They go above and beyond for you. They're super easy to speak to and so is the management team. The management team is extremely helpful and knowledgeable. They make sure that I get the sale almost every time (75% closing!!!), which I love because it means I continually am making more money. They also are very good about requesting time off! A+++

I started working at NFD months ago, I came in with an  open mindset and willingness to want to grow within the company, within my first week I realized I was in for the worst experience I have ever had. From getting yelled and cursed out, to being belittled in front of everyone without a care in the world. If you are not a toxic and aggressive and disrespectful towards employees or customers you are not part of the NFD brand, The culture is toxic and anyone working there quickly gets demoralized and quits within weeks if you are not fired cause the owners don't like you for being or looking a certain way. If you are not the owners family or inner circle they don't give a care about you or anyone else. This has had to be the worst experience within my work experience ever. 

Like everyone who enters a career in sales, I wanted my efforts to directly reflect my income.  My sales role at NFD was the first time I actually felt my efforts reflected my income. The training was thorough, I got multiple well qualified leads every day,  more administrative support than I had ever experienced, and a sales management staff available any time I called. With this I felt I was able to focus 100% of my energy into selling. This infrastructure / NFD's sales system propelled my career and completely changed my life.

If you're a hard worker and have a positive attitude, Its hard to imagine a better sales position.

on a typical day at work i would answer inside sale calls , created sales packets booked appointments for flooring. i learned about the different kinds of flooring they carried. my co-workers were very good to me. they made me feel like part of the team for a while. the hardest part of the job was the commute i don't drive so the commute was hard to get to work. i was hired for Mondays thru Fridays and they knew that but they wanted me to work weekends. the most enjoyable part of the job was the friends i made while i was there. the company is not a bad company to work for. its just they don't know how to treat their employees and customers with respect. the checks would bounce and i had to fight with them to get my final check from them.

A typical day begins with the owner harrassing anyone he can over anything he can find. I learned that large companies get away with horrible things. Management tries but nothing is ever enough for the owners. Leadership does not teach train or know what to do themsleves 99% of the time. The workplace culture is be on time shut up and try to meet the unnatainable metrics for "bonus" truth be told the company probably profits more from unpaid commissions and unpaid bonuses than actual flooring sales. They dont honor their install or product warranties so your basically basically fighting customer all day. The most enjoyable part of the job was quitting. 

Top Job Titles	Average Salary
Sales representative 86 salaries reported	$118,663 per year
Regional sales manager 7 salaries reported	$161,429 per year
Distribution center manager 8 salaries reported	$54,781 per year
Warehouse associate 5 salaries reported	$16.00 per hour
Inside sales representative 1 salary reported	$50,000 per year

Working at National Floors Direct: Company Overview and Reviews

National Floors Direct

National Floors Direct Ratings

Popular jobs at National Floors Direct

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected