inspector

National Insurance Inspection Services

First off, this is not a job. It is self-employment and it's important to understand this. Although the company wants it this way, they do not respect the contract they designed. I have worked as a self-employed person for most of my work life (over 40 years). It's how I prefer it, however, only when everyone plays fair. NIIS does not.  And senior management will ignore your requests to be paid properly. They just don't return the emails (even though they certainly expect you to return emails to them. A very one-sided arrangement working with NIIS.  NIIS, although they do have some nice people working here, management treats you as an employee when it benefits them and as a sub-contractor when it benefits there. If their app (for reporting inspections) malfunctions they will not even pay you the very low $7 the contract calls for. This is not the way it is supposed to work in self-employment. You are not supposed to have to spend your money and time to make up for their app's failure. They also have a policy of paying you to set an appointment, but will not pay you if you have to return it due to the client not answering the phone or returning the call. Obviously, if you were an employee you would be paid for your time. But they will not pay - even though the contract they have with you states they do. 

Due to the calendar, the inflow of work in the inspection business will vary, so around the end of the year, or during the summer, work slacks off, which reduces income. Best part of the job is the area in which I live, and work at 5-8 mile radius, 10 zsipe codes in Oakland, All zipe codes in Berkeley and Albany, and half of the City of Alameda, so that travel time is reduced, and often I can come home for lunch. Prior to this,l I had worked all or parat of 6 counties in the SF Bay Area which meant toll bridges and traffic jams in commute hours. Scheuling appointments over 8 miles from home can cause some adjustment to time spent in planning route and determining distance between stops, so there was a good record of keeping appointments. In as much as many where High Value Properties, the appointment had to fit into a person's schedule exactly, and delays in arrivals would have caused issues if I had ever been tardy

This job is similar to auditing.  You "review" property inspection reports for insurance companies.  Insurance companies try to minimize their risks by documenting possible problems before policies are issued.

The company is managed by a man and his wife, who like to pride themselves on being "good people."  However, down through the years I've observed rotten treatment of several employees.  Nepotism is very big with the management here.

The culture favors people who are sycophants with management.  If you are an independent thinker, the culture is very hostile.

Property inspectors are frequently not very well trained and frequently not dedicated to doing a good job. But your job as a reviewer is to take the mess they submit and somehow make it acceptable to the client insurance company.  

I did not find much at all enjoyable about the job.  I dreaded every day.

What is the best part of working at the company?
You have control over the hours you work in this position.

What is the most stressful part about working at the company?
In many instances you must first contact the individual that will be inspected in order to set up an appointment.  This must be done within the allotted time for each inspection.

What is the work environment and culture like at the company?
Friendly and professional.  Help is readily available if you need it.  Training is provided and it very complete.

What is a typical day like for you at the company?
As an independent contractor, it depends of whether you have assignments or not.  Most work days in this area only require a partial day to complete the assignments.

I am a quality reviewer, I review  home inspection reports and make sure the photos are labeled correctly, diagrams are drawn correctly and the client has correct information regarding concerns with the home, outbuildings, property, brush, slopes, adjacent exposures and any other concerns. It is very fast paced and requires focus and concentration. I have learned various guidelines for multiple insurance company's nation wide, that change frequently. I have learned to prioritize which work needs to be completed first. I take pride in my work.The most enjoyable part of my job is completing my daily goal and knowing I gave the client the best quality service in a timely manner. The co-workers are very friendly and fun to work with.

What is the best part of working at the company?
Experience on the job and meeting different clients and insurance agents.

What is the most stressful part about working at the company?
The company has a strict 30 day window deadline which when making calls for appointments, "which at times can be tedious" based on travel and other issues in remote areas causes miscommunication, which causes some reports to be close to completion deadlines.





What is the work environment and culture like at the company?
Im not sure being an independent contractor and working remotely.

What is a typical day like for you at the company?
Up and down due to if any reports come to the company browser.

When I started working here I was told I would be getting around 30 inspections per month. After 10 weeks I had only gotten 9. When I asked my manager about this she just said it was slow. It is a good flexible job you usually have around 2 weeks to complete the inspection. The pay is very low in my opinion per job. The most common inspection I got was about 15$ per the inspection. You use your on vehicle and gas and can only make a profit by having several inspections in the same area.

What is the best part of working at the company?
Having a Flexible schedule makes up for the lack in pay.  You are paid per job not hourly so lots of ways you can short yourself.   No mileage reimbursement either.  The fees are negotiable but that takes time that you arent getting paid for.  

What is the most stressful part about working at the company?
Not knowing how much work you will get from month to month. 

What is the work environment and culture like at the company?
Not much interaction with co workers or management.  

What is a typical day like for you at the company?
Barely have enough assignments to work one day a week

What is the best part of working at the company?
The flexibility remote. You can take time off as long as proper notice is given 

What is the most stressful part about working at the company?
Reaching the clients. Getting the to respond to get the survey done in time.

What is the work environment and culture like at the company?
You get assistance from the company if the client is not responding. That is nice feature of the company 

What is a typical day like for you at the company?
I work from home.  The job is remote

What is the best part of working at the company?
Independent work on my phone. My schedule to meet deadlines.

What is the most stressful part about working at the company?
There is an off a lot of driving some weeks I’m putting upwards of 800 miles on my car.

What is the work environment and culture like at the company?
I do not work directly in the environment, so I cannot reply reliably on this one.

What is a typical day like for you at the company?
Check my inspection, locations map my route, do my work on my phone, turn all the working on my phone when I’m done with the inspection on site. And head home.

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