maintenance technician

lead maintenance

leasing consultant

maintenance associate

property manager

National Property Management Associates, Inc.

My days were extremely busy. Multitasking every minute of everyday. If you slow down you will get behind. 
I learned budgeting and projecting expenses.

The company itself is good with growth opportunities and bonuses, however enjoying the position will depend on your district and general manager you’ll potentially be working under.

Hardest part about the job/management :
In my experience the general manager took the Lords name in vain often. He also delivered criticism that was unconstructed, harsh ridicule and was very abrasive. 
The district manager yelled a lot, at everyone, micromanaging you to the point you question your very position and actual duties. She was passive aggressive and never truly had your back as a district manager should. Edification is not in either of their vocabulary.

The owners seem to care and visited often, and rewarded you with bonuses and awards. However, if you receive such thing never assume it’s job security.

Most enjoyable part about my job:
 my staff gave me purpose in the company.
I enjoyed learning, though for the most part was by trial and error.

I cannot relate to any of the negative reviews for this company. I have worked for multiple companies since starting in property management more than 30 years ago. This is the best of any that I have worked for. Everyone that I work for and with supports each other and wants to help each other succeed.  It is hard work but it is rewarding and hard work is recognized and appreciated. I have worked for NPMA for a total of almost 16 years in several different positions and I have never regretted any of my time with them. I appreciate that it is a family owned company that values their employees and not a company that is in the business of buying properties just to turn around and sell them like so many other companies do. I love working for a family and not a group of investors who don’t even know my name. I have the peace of mind of knowing that I am not going to go to work one day and be told that my property has been sold and I am out of a job. Are there stressful days at work…absolutely, but that is the nature of this business and not a reflection of this company. If you take pride in your work, enjoy a sense of accomplishment and want to be part of a family, this is the company for you!

I have learned a lot since I started working here, NPMA taught and trained me in many ways. Which has allowed me to grow and advance within a year. From answering phones, walking the property ,budgeting money and completing reports NPMA has taught me so much. Continued training throughout employment is beneficial in order to be successful and I feel very confident this will continue to happen. The most enjoyable part of being a Property Manager to me is making residents happy and see them enjoying their living space. The fact upper management visits and actually cares makes this easier for me they teach me the things I need to know to make sure this happens. I think the hardest part of my job would be just trying to maintain happiness in everyone . Just making sure everyone is good, when there are so many people to keep up with so to have the extra support takes the burden off a bit.

EVERYONE is DISHONEST. Every management level is corrupt from the Corporate Head to regional managers to property managers and their onsite staff.  Regional managers are VERY tight with property managers hence; tenant complaints go unheard of yet alone "fixed." 

NPMA boasts on providing "quality housing, quality day-to day management onsite" when EACH property outside of New York are rottening with BOTH external and internal issues. You also pride yourself in having in excess of 300 employees when there is high staff turnover and your occupancy rates for each property are slowly declining. 

Set up a proper system so tenants and employees can ear their apartment issues not that shady resident connect system you currently got! Onsite living for employees won't keep our mouths shut, you know?

What is the best part of working at the company?
Started out great, ended up being the worst job I have ever worked.

What is the most stressful part about working at the company?
You have no voice to be heard concerning resident problems or employees. Lots of falsehoods without questions, because they do not know how to conduct business.

What is the work environment and culture like at the company?
Very stressful because they don’t trust you to do your job. Good employees don’t leave a job because they don’t want to work, they leave because of poor management. 

What is a typical day like for you at the company?
I hated it toward the end, I had seen too much and I think they know that. I’m very knowledgeable in my field.

I have never worked for a company who cares as much as NPMA. As long as you are communicating with your supervisor and asking for help when you need it, you will not fail. I have never had issues with ordering supplies for my residents. My District and Regional manager are amazing. They are always there when I need help with issues, or concerns, about anything to do with my property. Your hard work shows and is acknowledged by your supervisors. Learning to work together as a team is the key to being successful. Leaving my last job to work with NPMA was the best decision I have made. I love what I do and NPMA for being such a great company to work for.

What is the best part of working at the company?
This company is terrible!!! They only care about the corporate employees.  

What is the most stressful part about working at the company?
The Regional Manager.  She’s horrible.  Ignores important emails to fix issues only she has permission to do and then refuses to acknowledge she does anything wrong.  

What is the work environment and culture like at the company?
Terrible unless you work in the corporate office.  

What is a typical day like for you at the company?
He’ll on earth and tons of reports.  Waste of time spent on doing reports they could get with having a different property management software but they refuse to
Upgrade because MRI was designed by someone the owner knows.  So they stay wasting time,

Tons of apartments that need work yet upper management always stating there's no money in the budget. Tenants not being taken care of so they take it out on the technician.  Doesn't matter how hard you work if your not in with the upper management category you will never get ahead here. Lots of empty promises. In the winter snow removal is ridiculous and your always working when on call because they dont have anyone else to remove it. There is one manager here that works her butt off and is wonderful but outside of that the company is a joke. Would not recommend working here if your looking for a steady reliable job.

NPMA is a good company to work for. They have good benefits, insurance, vacation days, 401-K. I really enjoy working for this company and the people that I work with. NPMA has classes that you can go to if you need to learn more, or interested in something they are having. The most enjoyable part is when we have summer get togethers, it's nice to meet other people from different cities. The hardest part of my job is ....I really can't think of anything. I love working here I love my job and the tenants, and my crew that I work with.

For many years I have been with NPMA.
 Always enjoyed my job, no matter how many times the manager changed.  Or the other desk changed, one year seven people sat at that desk. I continued to smile and help prospects find their apartment "Home"
Seeing the positive each day overflowed to our Residents and  as a team, we took care of the work order, cares or concerns.
I love the Christmas parties, just a joy. During Covid, we worked while everyone shut down. This I am proud of. I continued renting. This is my home away from home, and each day is a gift to untie the ribbon. Thank you NPMA! 

Top Job Titles	Average Salary
Maintenance technician 1 salary reported	$30.00 per hour
Lead maintenance 3 salaries reported	$26.58 per hour
Leasing consultant 60 salaries reported	$18.10 per hour
Maintenance associate 35 salaries reported	$19.11 per hour
Property manager 1 salary reported	$24.75 per hour

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