assistant property manager

property manager

storage manager

area manager

senior property manager

National Storage Affiliates

Short stay, but lasting impression...

What is the best part of working at the company?
🤷- Knowing, eventually, you would not be.

What is the most stressful part about working at the company?
Not really, stressful...more disappointing - Upper management displayed a significant level of incompetence in executing tasks effectively. Their approach tended to be reactive rather than proactive, which hindered the organization's ability to accomplish objectives efficiently. It was evident that certain areas and individuals were given preferential treatment over others, leading to disparities in resource allocation and opportunities.

Moreover, there was a reluctance to engage in discussions about the rationale behind task selection. Questioning the methods or criteria used to prioritize tasks often resulted in a lack of meaningful response or acknowledgment, creating an environment where transparency and open dialogue were lacking.

What is the work environment and culture like at the company?
The culture within the organization often leaned towards a gossipy and toxic atmosphere, where independent thinking was not encouraged or valued. I distinctly recall a senior member of the company advising me to "follow in lockstep," which exemplified the prevailing mindset. This approach made it seem like employees were expected to conform and follow orders unquestioningly, akin to a teenager rather than a professional.

Furthermore, it was disheartening to witness derogatory language being used by a member of upper management to describe a highly skilled and dedicated worker who had left the company. This demonstrated a lack of professionalism and respect within the leadership.

There was a prevalent two-faced approach, where individuals would present a friendly facade but engage in backbiting and gossip behind closed doors, a behavior I witnessed on numerous occasions.

Lastly, it appeared that the company's stated core values were more of a marketing gimmick to align with industry standards rather than genuine guiding principles that were adhered to in practice.

What is a typical day like for you at the company?
My role primarily involved a range of responsibilities, including answering phone calls, participating in online meetings, and traveling to various store locations. I regularly met with managers to address operational matters and respond to customer concerns. A significant part of my duties involved coordinating with the maintenance team to resolve issues efficiently. Additionally, I was responsible for creating employee schedules, overseeing and finalizing payroll, managing invoice payments, and conducting audits. A notable aspect of the job was the occurrence of frequent, meetings that often felt monotonous and unengaging.

Overall, every company has its pros and cons, but I conclude there are better places to work than NSA Brands. 

Rightspace Storages everywhere are a huge contributing factor to what is now a nationwide affliction. People store stuff because they want to keep it A lot of people go through hard times one time or another during their lifetime and because of poorly run facilities and mindless greedy storage facility owners and unqualified immoral lazy employees people everywhere are losing items that nobody should lose Things like family pictures and little trinkets Quilts made by their great great grandmothers unfinished projects that parents left behind because they passed before they could complete them Things that are usually absolutely worthless to anyone other than the person who stored them. Things that get stolen or auctioned off in some senseless auction that was handled poorly and a good percentage of the time unneccasary because the rightfull tenant given a little more time would have paid the amount due. Its a disgusting trend that needs to be stopped asap. Bottom line is if your getting paid to store someones property it is your responsibility to keep it safe And you better have more than $2000 of insurance Seriously. And anytime the tenant is trying to work out a payment arrangement that arrangement should be made and honored by the storage company. Rather than to hastily sell off historical records of ones family to someone that doesnt know or care about the family and history recorded on the documents and faces on the pictures. Its rediculous Its creating a widespread gold  fever like social illness that leaves people in hopeless situations when they fall behind on their payment trying to deal with over zealous auction happy storage facility managers and inconsiderate mindless employees. The impound laws are a racket already which is another serious problem leaving people in even worse situations than neccasary. There needs to be better policies and regulations regarding the care of personal belongs of a customer. I have seen for myself how some of these storage companies operate in my area and i can guarantee things do not go according to law. Its terrible what happens to many peoples irreplacable personal possessions for no good reason other than the lure of what treasures someone elses stuff might hold being the driving force behind this whole greed stricken storage wars trend.

Working at Rightspace Storage has been the best job I've ever had.

A typical day at work: My day involved managing and directing field staff, setting performance goals, providing training and support, and maintaining strong relationships with tenants, vendors, and partners. I also developed and implemented policies and procedures to ensure smooth operations and communicated regularly with upper management.

What I learned: I learned a great deal during my time at Rightspace Storage. I honed my leadership skills, developed training tools and techniques, and gained a deeper understanding of property management and customer relations. These experiences have equipped me with valuable skills that I will carry forward in my career.

Management: The management at Rightspace Storage has been exceptional. They provided clear guidance, support, and opportunities for growth. Their open communication and willingness to listen to employee feedback created a positive and productive work environment.

Workplace culture: The workplace culture at Rightspace Storage was collaborative and supportive. Team members were always willing to help each other, and there was a strong sense of camaraderie. This culture made even the busiest days enjoyable and fulfilling.

The hardest part of the job: The hardest part of the job was managing the various challenges that come with property management, such as overseeing auctions and evictions. However, these challenges also provided valuable learning experiences and opportunities to develop problem-solving skills.

The most enjoyable part of the job: The most enjoyable part of the job was the satisfaction of seeing the results of our hard work, whether it was through successful property acquisitions, improved tenant relationships, or the professional growth of my team. The sense of accomplishment and the positive impact we made were incredibly rewarding.

Overall, my time at Rightspace Storage has been a highly rewarding experience, and I am grateful for the opportunities and memories I have gained.

I really enjoyed working for RightSpace in Southern California. My managers were all really nice and cared about me as a person, they helped me grow and were not overly bearing. Upper management was also great, this company is really wonderful about giving their employees more control over the day to day issues you may face and you really feel empowered to make decisions on your own without having to feel like you need to get approval for every little thing. That's not to say that they just let everyone do whatever they want, they just have respect for their teams and really value our input on certain circumstances.

There is potential for growth in the company, but a lot of it is based on location. If you are in an area where there aren't Site Manager positions available, then it may be a while before an assistant would be able to move up. 

This place is really good about flexibility with schedule and it usually isn't a problem to plan time off accordingly. I appreciate being able to plan time off for myself in advance and being accommodated for that as well as last minute medical appointments/procedures.

The company culture is pretty great as well, everyone is very friendly and the environment is more laid back while still being focused on improvement from all the sites. As long as you are doing your job correctly and diligently there aren't any issues.

The pay was pretty good for the job, most days you're expected to do basic office work and site cleaning/handy-work, however with storage you do get the odd-balls and unique personalities from time to time. If you have good customer service skills and are okay with interacting with a variety of people from different cultures and walks of life, then this job will be great for you.

Really wish I could have stayed with this company but I unfortunately moved to a state where RightSpace does not service! This was a great place to work overall, I have no complaints.

I've been with this company for about 8 months now and am very happy with the job and support from the company and my area manager. 
The workplace culture reflects tolerance & compassion while backing-you-up when needed. Work-life balance is great - when you are off you are off.
I've learned that these positions, no matter what storage company, are susceptible to corruption which is why the company seeks high integrity when hiring. It seems like those who succumb to bad habits are eventually weeded-out by their own actions.
The Lows: Auctioning belongings can be sad, especially as you get to know your tenants. Learning that eviction for risky behaviors is a necessity might be tough for some - but if you take care of the problems quickly, your site is managed better (i.e. lower crime, less dumping and loitering, etc). Some days the work may seem slow, but there is always something that can be done - most properties need regular upkeep in some way such as painting, trash pick-up, cleaning, maintenance, etc.

The Highs: You are actually able to help people in their lives i.e. escaping domestic issues, stressful relocation, businesses managing change, etc. There are lots of problem solving opportunities. Most of these roles, with this and other similar companies, have a bonus structure, so focus on move-ins and manage the shady stuff out and your site will run smoothly.
The job is what you make it, so keep it uncomplicated and it will be great!

Regarding the post from last year for the Las Vegas area: all of the management from that time frame are gone. I have an area manager that I trust immensely and I feel he trusts me, so I feel supported. Feedback is appropriate, whether direct or through audits. It's good work!


This is the same company as nsa brands on indeed.

As an area manager your day is typically spent putting out fires. You are dragged to and fro just trying to stay afloat with constant immediate priority task. Your nights will be spent trying to catch up on administrative work from the day before. your weekends are spent on adminstrative and payroll based task as well as answering priorty calls from the call center. You will not have a day off. You are expected to be in stores all day monday through friday. They strongly encourage you to be in stores saturday. If one of your managers are off you are expected to cover that store. if more than one is off you are expected to cover all of them. All your stores will have low staffing and few if any contengency managers.

Culture is toxic overall. It is focused on accountability particularly for regional managers or below. The only excuse why something did not get completed is that you failed and nothing else matters. Need to be in 3 different places at once and work 16 plus hours days. Thats not an excuse not to get another thing done. They will send you out test asking you take a picture in front of an object in front of your store within 30 minutes to verify you are there.

Upper management is obsessed with change. you will constantly get bombarded with new systems and processes. These are not veted before you get them so there will be bugs. Current push is mobility. AMs no longer get laptops or cellphones. Everything must be done through a tablet or an AM's personal phone.

Best part of this job was my team.

If you want to work for a company that is run by the People Ops department then this is the place for you. They are involved in every aspect of this company. 
There are maybe a handful of Area Managers and Regional managers that don't feel like they have a target on their backs. They preach Core Values of Compassion, Integrity, Accountability and Humility and are the ones that don't live by them.
You're micromanaged to death, right down to sharing your calendar so they know where you are every moment. 
They add more duties to your plate at every turn. And oh my, could you have anymore meetings that are usually to let you know either what more is expected of you or what they will no longer be doing or giving you.
The turnover in this company since they merged is ridiculous, Area Manager after Area Manager and some Regionals termed at rates you can't believe. 
Stores closed in all areas due to this turn over. As managers, hiring is nearly impossible as we are only allowed to hire in at ridiculous pay scales. The health insurance offered to the property managers and assistant property managers is awful and unheard of by most healthcare facilities. 
Customers suffer due to store closures and ridiculous rent increases, which means employees and Area managers have to deal with their dissatisfaction.
The lack of integrity and compassion from the executive team and those in the ivory tower is unreal. I had a senior level employee talk about a past employee in a negative manner, which made me feel very uncomfortable. 

I love working for this company. I have had the pleasure of talking face to face with several of my upper management in my area. Area Manager, Reginal Manager and Director, all of them extremely caring people and  all of them truly care about our core values and helping employees reach their full potential. I have been with the company less than 2 years with no storage experience and have been promoted twice already and on the way to a 3rd promotion. Everyone I have interacted with in upper management in the company has been so helpful and willing to go the extra mile to get things done. 
Day to day can be challenging at the Property Manager level, especially when your store is not in a great area, but as long as you do your job, treat tenants with respect and understanding and stay focused on completing your tasks, the day goes smoothly. Hardest part of the job is trying to explain rent raises and the time involved in the approval process for extremely expensive repairs. 
I love my job and I love that the company promotes from within the company as much as possible. I see my upper management following the core values of the company on a regular basis and always leading by example and I have always seen them praise employees for their hard work and efforts. The pay is good for the work load we are given and I would highly recommend working for this company. 

If you’re considering working at NSA, I strongly recommend thinking twice. I truly wish I had listened to the warnings before accepting the job. In my personal experience, the organization has felt extremely unstable, especially over the past year.

There have been major cutbacks—including staffing—as they attempt to recover from ongoing issues, but none of these changes seem to be helping. Leadership turnover is constant; it feels like every time you look up, someone new is in charge, and then they’re gone just as quickly. Because of this, communication is practically nonexistent.

One of the most frustrating parts was being repeatedly told that everything was “safe” even when there were clear discussions happening about upcoming layoffs. Yet every few months, people were let go anyway—often suddenly and without warning. It creates a stressful and unpredictable environment where you never really feel secure.

The benefits, especially the insurance, were also a major disappointment. I didn’t receive clear or detailed information before being hired, and once I started, I realized how limited the coverage actually was. On top of that, the company constantly made changes—sometimes taking away small but important things employees had always had—just to cut costs. The insurance plans themselves seemed to change every few months, which only added to the instability.

Overall, my experience was extremely negative.
If stability, transparency, and reliable leadership are important to you, I would strongly suggest looking elsewhere.


I love working at NSA Storage. I've had the chance to grow with the company and collaborate with some incredible people. One of the things I appreciate most is our constant evolution—always finding ways to improve our processes and enhance the overall work culture.

My typical day at work has changed over time. I started as a Property Manager, dealing directly with customers, managing daily site operations, and training new hires. Then, I moved into recruiting, and now I'm part of the Learning & Development team. I've even been offered roles in field management, which shows just how many growth opportunities there are here.

I've learned so much during my time at NSA—not just about operations or training, but also about leadership, communication, and team building. I've had the pleasure of working under some fantastic managers who regularly check in and genuinely support my growth.

The culture here is something I deeply value. It's collaborative, supportive, and open to feedback. You can really feel the effort that goes into making sure people are heard and appreciated.

The hardest part of the job can sometimes be adapting to change, as we're a growing company. But that also keeps things exciting and forward-moving.

The most enjoyable part for me has been being part of a team that truly values people and development. I feel seen, challenged, and supported—and that makes a big difference.


Top Job Titles	Average Salary
Assistant property manager 687 salaries reported	$16.90 per hour
Property manager 778 salaries reported	$18.58 per hour
Storage manager 1 salary reported	$17.50 per hour
Area manager 53 salaries reported	$63,651 per year
Senior property manager 41 salaries reported	$24.94 per hour

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