physician assistant

patient services representative

retail sales associate

optometric technician

front office specialist

Nationwide-Vision

Frustration is always in my typical day.the lab is usually the place where the frustration begins. they "mis-place / never recived alot of orders you will never know until its to lat the break alot of patient personal frame that are used. We tell patients 7-14 working days i have seen orders take 3x's that amount of time. the product/frame selection is horrible.we are considered a "boutique office" but the highest end frame we carry are rayban oakley and maui jim. there are some others like candies, bongo, tory burch, kate spade, juicy couture maybe 3 d+g frame if your luck to come in when we have them and dont get excited all of our frame selections are at least 2-3 collection ago its never the NEW COLLECTION OR HIGH END i send alot of patients away either we dont have what brand the want or there customers own frame is worth more than $200.00 so our lab wont touch as well as outside drill mounts. Alot of the employees are 'new' in the field with little to minimal experience and are allowd to sale lens and frame not knowing anything about the product or how to use a lensometer they just want commission multifocal remake are out of controll just because the patient was not fitted properly or just plainly not educated on what they need. i love my job and take it seriously and to see that they will let any person come in and sell eyewear is very scary to me. we were bought out in october of 2013 and its been down hill since they let go alot of corporate employees that have been with the company 15+ years.....Payroll is a joke COMMISSION are never right on you paystub they do deductions when ever they feel but if you question anything on ur paystub your ignored even when all recipts are kept and and verified that your commission is wrong they will never correct it and if the do its not the full amount... example a pt i helped over three yrs ago ins was just billed in last year and the pt was not elig. for frame at time of service and deduction of that commission came out of a check from last year for a sale i did over 3 years ago????, they also have changed that tax structure for bonus with out letting employees know .....  sketchy policies and no real answers to any of your questions hr or corporate gets back to you days later. They frown upon ot but want you see anyone who comes in or calls same day, Last but not least the dr are all great but do exams completly diffrent its a joke to say we are a company but all 70+ store run extreemly diffrent from each other and its not fair to our shrinking customer base. i have heard with my own ears district manager talk about how they expect certine  employees to fail and comment on how long it will take them to do so  and there is alot of favoritism and just a lack of pride all together

Nationwide is a funky little company to work for.  They have a HUGE variety of employees (from "outstanding" & knowledgable - - to "how'd you ever get past the interview??"  Their wages are pathetically low - - but their commission structure is quite impressive & generous!  At a medium to high volume store, an associate could easly earn decent pay.
Management is super-cool & they are NOT micro-managers.  If you do your job, they are largely absent (which is a great thing).
The biggest issues are: that they take EVERY freakin' insurance known to man - - which make the learning curve quite difficult.  And, there's basically no training on insurances.
The 2nd issue is that each store has the absolute bare minimum of employees to function.  This means ZERO flexibility in terms of scheduling.  And, in the event that an employee needs a day off or is sick, then the entire store / staff is massively affected.  And, there's little chance of getting any help from other stores - since they have minimal staff too!
There's a high variability of friendliness / knowledge - from store to store.  I think the same person could work at, say, 4 different NWV stores & definitely get 4 totally different impressions.

It’s a good place to get into optical, but the company itself is terrible. Definitely money hungry and doesn’t care about their employees that’s why they give the patients anything and everything because they want the money they bring. 
Constantly overworked and extremely underpaid. New employees that got hired on after you with no experience get paid more than someone who worked there 5+ years. They do NOT have your back and will throw you under a bus if they can. If someone quits, They expect you to pick up the work and not pay or give you any kind of bonus and then take their sweet time to hire someone. Most offices I worked at had extreme tension between the staff almost always someone didn’t like someone. You barely get your 30 minute lunch break, The doctors mainly. If the doctor gets behind and can’t take a lunch during their ‘scheduled’ lunch then they don’t get a lunch. Their training is basically a quick run through and then throw you in on your own. 
Not to mention they will lie on your yearly reviews to avoid giving you a raise. 
Basically if you have any other options of jobs, Take them. Nationwide Vision should be your last resort. 

What is the best part of working at the company?
I hated this place so much it was the worst company to ever work for. Management is DRAMA. Everyone that works at a nationwide are so miserable

What is the most stressful part about working at the company?
Everything! I’m a strong believer that the work environment will help flourish a career. That was not the case here. Management makes you feel stupid and as the assistant manager I was always in trouble for doing her job on a daily basis. Management does not work with your schedule at all and all and all just a toxic environment. Train you to be a shark and sell things to patients they technically will not need. That’s not my style

What is the work environment and culture like at the company?
Toxic and negative. No help, no guidance, and nothing to look forward to. Feels like walking on egg shells around this place and that is pretty bad

What is a typical day like for you at the company?
Honestly it was so toxic. I am telling you everyday I felt micromanaged and would get in trouble by higher management for not doing the MANAGERS job. If I felt uncomfortable with something that was asked of me to do I was told to suck it up and handle it.

Horrible company to work for, most of the Doctors are pleasant, as well as some managers. If your not a optician or higher dont expect to be treated fairly or decent. The raises are a joke. They have a certain amount and divy it up to the favorites first and everyone else gets whats left over. Its not based on your work performance. Whoever makes their rediculous quota gets a bonus but it all goes to the manager and assistant managers. The rest of the "team" gets nothing. Schedules are open to close Mon Thru Sat. Dont expect to get your PTO most stores are short staffed and you get OT but have to take longer lunches so they dont have to pay it. Training, you pretty much get the basic rundown then your on your own.  Majority of the equipment is so old some do not even work properly. You as well as their patients are just a number to this company.   Wages are not enough for all the bs you have to put up with and do. The software they use is a joke, they had to take less appoinments because its not up to par. Very frustrating to use. I highly recommend turning a position down. Who wants to work for a company who sets you up for failure 

I worked for this company for many years, the management, and corporate are very unprofessional. No one knows what they are doing. Do not expect to get a raise. They favor people. Management sleeps in the break rooms, changes their time, always on their phone, either playing games, or watching movies. They make the psr do everything, and get mad when they actually have to work, and do their job! They don't acknowledge you when you talk to them. People were getting hired at my pay rate with no experience what so ever. I find that very unfair. Patients are very rude. We are told to do our job a certain way, patients complain and corporate doesn't have the employees back. You only get a 30 min lunch, and some managers make you clock out while getting your food, so you end up having to eat quickly. Nobody listens, or cares what is done incorrectly. This job is a joke. Don't work here unless you just want to get paid minimum wage for doing a lot of work. You will never get 40 hours. You will always yet sent home if there is nothing to do. So, you will lose hours.

Terrible place to work long term or for anyone trying to support themselves.  The company makes false promises to keep hardworking employees. Raises are never higher then a small  Percentage that equals cents because of a 5 year plus wage freeze. I wasn't allowed to pay my most experienced receptionist above $11.  The district managers and medical coordinators are favored employees that were promoted from within with no experience other than working at the stores.   Working as a manager is frustrating, corporate(inexperienced district managers) will always side with an unhappy customer approving hundreds of dollars in free merchandice to avoid a bad review before even speaking to the manager about the issue.  Because of this the general public as a whole treats nationwide vision staff on nasty level knowing it could be rewarded by corporate. I would only recommend this place for someone trying to get 6 months to a year of optical experience before moving to a different optical.

Was there 4 days until they let me go for absolutely no reason. My prior job was in a similar field but the new job was absolutely foreign and new to me. They knew this, they hired me. I was stressed and anxious my first week with a new job and high expectations for me to learn something immediately despite it being new for me which is completely understandable in a new job. My boss was slightly sympathetic but not very forgiving. Apparently the higher ups thought that my efforts were not enough on my FOURTH DAY and hustled me out the door. Don't expect this place to have any empathy, help, or give you time to grow. They fired me after I was laid off from my prior job only 4 days into the job. They don't really care about you. This was the corporate office so the experience is probably different for people in the stores but just my two cents. Want to save anyone else from what happened to me.

Some managers were only promoted due being friends with district managers who played favorites all the time. Good place to gain experience for about a year, but not worth it in the long run. Employees that have been there year 5+ years had been given NO raise, so new employees were making more than them which is unfair. Being cross-trained or bilingual does not give you a raise and there are a lot of Spanish speaking patients who come in. Some employees didn't even bother to try and properly speak to them, but turned them away because they couldn't understand them. Most employees are very nice and helpful but there's a couple who are plain rude but won't receive any consequences because they are friends with supervisors. Overall the customers are extremely rude because corporate allows them to treat the employees however they want and they will still receive services. Would only recommend if you want to get a foot in the door for optical experience.

What is the best part of working at the company?
Regular paychecks and an optical benefit when the benefit is available.

What is the most stressful part about working at the company?
Lower than industry standard pay and poor administrative systems(I.e., patient scheduling, insurance systems, etc.).

What is the work environment and culture like at the company?
Strange, contradictory actions, hypocritical practices(I.e. when I started, my wife worked at another location, management stated we could never work together, now for over a year, we’ve been working at the same store in the same position and directly together.).

What is a typical day like for you at the company?
Putting out fires, being reprimanded for not doing enough, receiving no guidance and being responsible for issues above my pay grade.

Top Job Titles	Average Salary
Physician assistant 16 salaries reported	$15.75 per hour
Patient services representative 5 salaries reported	$15.60 per hour
Retail sales associate 2 salaries reported	$16.00 per hour
Optometric technician 2 salaries reported	$16.13 per hour
Front office specialist 34 salaries reported	$16.04 per hour

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