sales associate

assistant store manager

store manager

seasonal associate

outlet manager

Nautica

I rose through management over several years in multiple locations so my experience is fairly thorough. 

The one thing I always told those I was onboarding into the company was "Nautica will give you tools you can take to any retail establishment and thrive as long as you put in the effort" and I wish there were more positive things to mention aside from that. Considering that each store is more like a city-state than a uniform brand (slightly different rules enforced, different focus on daily tasks depending on location/clientele, different store culture) I won't attribute the positive traits I found in my stores to the entire brand.

Instead I would have to say that the company's culture has suffered since their profits dipped enough that they got sold off by VFC. The typical treatment that comes with only being as good as your recent sales is in play here. The corporate execs are desk jockeys who love numbers and won't lift a finger to help your store unless it is a top 10 performer. In fact, if you need anything that requires the company to spend more money (better in-store marketing, competitive wages, help from sister stores) they will give you the run around about how you are the sole reason for the stores troubles. 

What disturbed me the most was their handling of the pandemic. I won't get into details but their focus on making money could be described as abhorrent.

If retail is your passion or your chosen profession, consider applying your skills at a company that shows its appreciation of its employees through demonstrable efforts, not hollow/cheap certificates like you would get in high school for random acts of kindness. If you need a job and they are offering the right pay, take it but be aware that they do not reward longevity here.

I stayed as long as I did because I was too afraid to leave what I believed had grown to be "comfortable". What I gained from that company was developed entirely from what I put into it. 

Retail in general is tough right now, but change is happening within the company. The ones that cry wolf and continue complaining about "changes" are the entitled employees who can't recognize how to elevate their weaknesses and over-compensate with their "strengths". "This is how we used to do it and it worked back then" is not a viable reason for anything right now

Nautica has made upper management changes to keep up with how customers shop now. Its different. Ecommerce and digital age has changed everything. They're trying new things and trying to build a new sales culture within the company

I know a lot of retail professionals that have told me their company is not doing anything close to what Nautica is doing. I challenge the other reviews that state "cons" of Nautica being "no room for growth, no worklife balance, and corporate doesn't know what they're doing" and ask what did you want out of Nautica or retail in general? Retail is a heavy workload and you signed up for it. Its not pushing papers and sitting in a chair

The ones that say "Corporate office people are dumb".. do you realize how many "dumb" emails they get from the field that are either grammatically incorrect or just wrong? Or questions that the field should absolutely know because there were memos sent out multiple times. No ones going to do that job for you..

But it goes both ways. Corporate office doesn't need to chastise the field all the time. Directions will be followed if they are actually stated clearly and the corporate office is not the big brother that is always right..

In general, Nauticas' recent changes have shown they are making decisions to better the company. Recognizing the bad habits is the first step to change and I think that's what is happening right now

Nautica is youth friendly as well as adult friendly with amazing music of different ethnicity. Part of my job as a sales associate was to constantly make a sale to our incoming customers.However the methods they would want us to use were kinda harsh on the customers. Basically harass them and pressure them into buying more. Many of the times i would get negative feed back from the customers many of them would get upset and and tell me they have not got the opportunity to look around yet with an attitude and in many occasions customers would leave due to them feeling uncomfortable, it was an uncomfortable situation for the both the customer and employee.

Aside from all that i had the opportunity to work with amazing people and learned a lot, such as working the cash register and developing great social skills. I learned many different effective strategies that did not involve putting the customers under pressure or feeling uncomfortable. I simply let them take their time to look around wait until they began to look for a certain size once they could not find what they were looking for I approach them and asked them if they would like me to look for an available size in the stock room in a politely manner. Most of the time this method was affective. Most of the time when a coworker tells me they don't carry a size i will still take the time to look around for them just to make them feel reassured.I enjoyed meeting people from all around the world. At work i was always constantly on the move and friendly as well as outgoing. I am hyper and energetic and love meeting new faces.

The day start by opening the store, take of paper work,schedule, taking money to the bank, making sure we have enough change, review yesterday's and the actual day goals. Re-organizing the store and get it ready before theo pening.

I honestly didn't learn anything, no training was given, the other managers came in from completely different industrie, if not I was helping and training them using my experience by my own initiative

I was a manger in this company, we were having a big gap between the other managers and the associates, no communication no guidance, and no training.It was everyday struggle for the Associate, because of lack of training and guidance.

The upper management like DM or RM and above them, their maine concern was how much the store made. no regards for emplyees well being or concerns, all that matters was money.

The entire staff quit for the reasons above and other reasons I can't tell, but I still have an excellent relationship with them.

The hardest part is getting the management communicating and treating the associates and customers with respect.

The most enjoyable part,by far was the interraction with the customers and working with the associates.

I felt like I wasted so much energy and time in a company who does not appreciate their employees and has no structure in didfferent areas like merchandising, marketing , pricing ,....ect
I really regret taking the position when it was offered to me, I had no clue that it was like this!!!

A typical day at work was taking all new merchandise into back fitting room area and begin either folding them on folding table if they needed folding or tagged with price tags and alarm sensors. When it was slow in the fitting room area we would go out on the floor to assist customers in whatever they needed whether it be assisting them with new styles or what was trending or assisting them in finding the correct sizes in whatever item they were looking at. During this time of interaction with customers we would suggest and sell to customers along with inform them of the current sales going on throughout the store for that day or the upcoming weekend. When we were slow we would make rounds of the floor, organizing the merchandise and stocking and restocking the shelves. From every retail store I've worked at I think I've walked away learning how to handle stressful, chaotic work environments. I learned how to talk to people better and efficiently. I learned how to provide excellent customer service and how to keep a clean and organized work area because as we were taught a presentable store makes customers happy and comfortable. I loved where I worked because everyone was just like me, a full time college student, so we all had a lot in common and could lean on each other whenever we needed encouragement. I think the hardest part of the job was this was a very popular brand and being that it was at the San Marcos outlets weekends are extremely busy.

Hello, Nautica is an exceptional place to work at when you’re in high school. If you’re not already a manager or not applying for a manager spot, you won’t get any hours. The most I’ve had was 29 hours for 1 week which isn’t bad, but there will be times in the winter where you could get a $50 check for 2 weeks. That’s no bueno! I’ve been there 2 years already and no pay raise like I was told I would get, I’m getting 20+ hours a week NOW, but that’s only due to the pandemic and everyone has money to shop. Once middle of august comes around I’ll be being home a 26 hour check for 2 weeks of work. That’s nothing :/ .    The work environment is great! Everyone is so nice and easy to get along with! The store manager is a great person but  a bit surprising though.. she’s not the smartest in the room so she delays productivity with neediness (to help her), she barley knows how to use the computer so you have to do most of her job for her, she’s very needy she needs to be in everyones conversation and she loves standing over people as they work.. not cool. Very clingy and she plays favorites. Her, me, and 2 others at work but she’ll make me do literally everything. I’m just an associate but anybody could be a better manager job then her.  Great place to work if you just need a lil cash during high school or college but don’t depend on this. 

Been working here for some time already, 3 of the managers are always toxic and never set a  favorable environment where a employee wants to stay, one of the managers is always screaming at employees and antagonizing everyone and has her little favorite ones who do whatever they want, but other employees are always being yelled at and reprimanded for something very small in front of customers, the manager who does the schedules is always making a mess and setting up unrealistic hours. There would be times where the manager would change the schedule without notice and employees would still get in trouble with no fault at all. Everything is unplanned and mediocre at best. 

One thing I appreciate is how I learned a lot of the retail world and how hard it is dealing with customers and wrapping up the store for the next day. The hardest part of the job is definitely dealing with rude customers and when the store is packed, and maintaining everything clean. 

Another huge critic is the lack of recognition you get, the most sales, get nothing, not even an applause. Once one employee got in trouble for making the lowest sales but was in a area with low foot traffic & gets no commission so why beg?

My experience with at nautica was terrible. The store manager was EXTREMELY unprofessional and did not do her job. Instead she threw her duties onto the associates and assistant manager. The rest of the team such as associates, assistant manager, and sales leads had a good relationship and good communication. The communication with the SM seemed to lack on her behalf with expecting us to do things that were never said to be done. She would sit out back for 6 hours “doing the schedule” and lining up her days off with her S/O Which was every Monday and Friday making it inconvenient for other people that had either appointments, or school to attend to or important family event to attend to. When reported to the DM MULTIPLE TIMES from MULTIPLE employees about her behavior it was brushed off like what we had to say had no purpose. She would call employees “idiots” all the time. When as a team (minus the SM cuz she would refuse to be apart of any project) we would go above and beyond to exceed the expectations of a project we never got words of encouragement or acknowledgement, just what we did was wrong and how we should’ve known what to do. It’s a good part time job for kids that need to earn a little extra money that are in school or have busy schedules, but I would not recommend if you want respect and to feel comfortable in your position, you will not get that here. 

You'll fold shirts, and handle other articles of clothing. Accessories that include belts, bags, umbrellas, wallets etc. 
You will interact with managers that will often give you somewhat vague instructions and then micro manage you because you do a vague job. You'll meet an interesting variety of personalities in co-workers and customers alike and the hardest part of your job is the nonstop "service with a smile". The most enjoyable part of your job will be leaving.


The management structure is shaky and constantly shifting in the company from the corporate level all the way down to the store level. As to say there are GREAT advancement opportunities... for management but, the journey to those ranks can vary for some. In 3 three years employed at my location I've seen an Assistant store manager get promoted up to corporate, I've seen promotions of leads to ASM's, the subsequent departures of ASM's(whether by choice, or termination), I've seen associates become leads only to leave for better opportunities after being overlooked for promotions. I've witnessed the promotion of a district manager and their replacement with a former store manager. Suffice to say there is much activity in that department and changing tides often change the dynamics of the store.

This company was by far the worst I had to work for. They are unorganized with every aspect such as shipment, marketing, floor sets and staff training. You can find a homeless person on the street and they would be qualified to work here.There is no succeeding in this company and they only care about the money in their pockets. This company hires workers out of being desperate and fails to properly train as well as loves to be in the latest drama.You never know what to do when theft happens because you’re allowed to let people just steal and walk out the door. The store manager is horrible and fake and When i visited this location she pretended to not notice me and thought she was better. She has Poor customer service skills only knows how to greet. Running the store was stressful as the store manager is lazy and likes to just fix a wall and call it a day while throwing tasks on everyone else. This manager cannot keep her staff because of the environment she creates.Do not work for this company if you want to feel like you’re just a body in the store. Do not work for this company if you want to be lowballed on compensation and forced to work understaffed because the company doesn’t have money or hours to give their staff 

Top Job Titles	Average Salary
Sales associate 75 salaries reported	$15.42 per hour
Assistant store manager 40 salaries reported	$19.49 per hour
Store manager 21 salaries reported	$17.74 per hour
Seasonal associate 29 salaries reported	$15.11 per hour
Outlet manager 28 salaries reported	$17.59 per hour

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