delivery driver

van driver

truck driver

shuttle driver

warehouse associate

Need It Now Delivers

long hours with NO LIFE specially if you have kids and way to much work for little pay! Bad management! Communication is Horrible. Dirty vans! You get rushed everyday doing 11hr shifts and if you don’t finish you get wrote up for it so no one takes their breaks EVERYONE is forced to urinate inside a water bottle inside the vans because of how many packages you have to deliver in time! you work from sun up to sun down literally once it gets dark its WORST! They give you broken scanners And vans with bad breaks,broken doors,bed bugs,bad tires, you will definitely have bad knee problems from jumping in and out of a big van 200+ times everyday! Way to many changes we have to pull our own vans in and load our own vans and fill up with gas we do all the work while the dispatchers sits around and does NOTHING! GPS will have you lost most times which makes the job 10xs more STRESSFUL Which is definitely worst when your in the ruff areas! Watch out for loose dogs and thief’s! It’s definitely not safe in MOST areas like Milwaukee/south we had a few robberies and vans stolen but they don’t care about our safety as long as your route gets finished! The job will DRAIN you physically and mentally!! 11+hrs of straight work with no breaks!

Company lost their contract in the Salt Lake City area after the holiday season in the beginning of the year.  I would have definitely stayed much longer if they didn't reduce in force the entire Salt Lake City sector of the company because of losing their contract with FedEx.  They helped us with the unemployment process so it wasn't too much of it horrible thing.  There were times the gas cards didn't work or the rental vehicles were in bad shape but we had to use those instead of the brand new vehicles that were perfect and ready to go.  Besides being unorganized this company could have got its stuff together in Salt Lake and been a pretty good company I think, but our warehouse did not have enough room or parking for our vans and it was just kind of a cluster of craziness everyday.  With time this company could have made it though.  It's too bad FedEx had to pull out so early without giving them a chance.

A typical day of work as a delivery driver, working for The Parts House specifically, wasn’t too physically demanding as your in and out almost constantly, just delivering usually small auto parts to repair shops or dealerships around town. However the miles do add up over time and no one really cares to make sure the miles are spread out evenly between drivers. So one might drive 150 miles per day and another wouldn’t do more than 20 miles a day. Aside from that, you also are completely responsible to pay for your own gas and vehicle maintenance, and if anything happens on the job ( like if you get into an accident) they’ll have another driver pick up the parts you have and leave you there on your own. Same if you break down. So having a reliable vehicle is a must. 

My review for Need it Now; no benefits, extreme lack of management leadership, consider them basically useless, only that they put you in a store and that’s it. Check your time sheet constantly because my paychecks were almost always not correct . 



• Typical day at work was a long day depending on “how well you work”. Working here i highly felt like favoritism was a major factor. Harder delivery routes was given to the less favorable people. Managers looked out for certain people. But a job is a job right.

•  Weather or not I had the best route or not my favorite part was i worked alone somewhat at my own pace. And I didn’t have to rely on others to finish the job. 

• The hard part about the job is that if it’s raining under horrible conditions you’re still expected to go out there get wet and deliver a package. Safety is probably a 5/10 and i feel like thats a high score in my opinion. Also sometimes when you are arriving to work or even when you get there, you wouldn’t even have a route for the day and if everyone shows up youre left with no work that day and you have to go home. So you wasted basically time and gas.

The first thing you need to know is that all their drivers are "independent contractors" and essentially Need It Now is the middle man. At my job, all the delivery drivers are treated exactly like employees, with the only difference being  a  contractor means we drive our own cars and you get a nice little taken out of your check to pay Need it Now. 

This practice forces the "contractor" to incur all the costs the business should be covering (fuel, car repairs, taxes, etc.)while still requiring us work to work from 8-5 with no over time and no benefits,  and a gas stipend that is constantly lower than actual gas prices. 

So you're expected to work like an official employee but not be given benefits. Also don't show you your hours billed or gas stipend unless you dial tuned


After working there for a month my schedule changed without warning. They moved the schedule to an earlier time without giving notice. Then the next month they added 3 extra hours to the end of the schedule, once again without warning or considering employee availability.  They scheduled more work than they could handle and had a "we will figure it out as we go" attitude about it. Once they started losing employees over a hectic work environment they started to put together another shift. They hired someone else in my position for higher pay and wouldn't even consider raising me to base pay. Avoid this place. Company won't last long. Horrible business practices.

This company is terrible. The managers don't communicate or tell you when to come in and drive. Some days you drive all the way to work just to be sent back home because they already have enough drivers. Management doesn't communicate anything at all beforehand. I spent weeks trying to contact Management to resolve an issue and he just continuously ignored my calls. You never know when you're on the schedule beforehand. If you do drive to work and get sent back home, they don't even reimburse you mileage. The job itself is pretty easy. You won't see much money from it due to the inconsistent work. You are lucky if you get to work 3 days out of a week. Unless you are desperate, I wouldn't deal with this company AT ALL.

What is the best part of working at the company?
They have consistent work.  Routes are available 7 days a week.

What is the most stressful part about working at the company?
The company does not pay enough money during the week.  The money in the week is better.

What is the work environment and culture like at the company?
Very helpful and friendly.  Drivers get the work done and keep a consistent pace.

What is a typical day like for you at the company?
We arrive at the hub, get the manifest, load presorted parts and follow the map to the pre selected routes. During the week reload 2 more time after the first route.  However during the weekend we reload once after the first time.

On my second day, I was getting screamed at because I did not know how to do something. My driver told me that he would not pull over for me to use the bathroom so he told me to bring a bottle to go to the bathroom in or just go in the back of the truck behind the wheels. Amazon micromanaged every minute of our day and when we made it back to base, we were drilled with questions as to why we were stopped for 1 minute and 27 seconds at a location when we were in the process of getting "rescued". They expect you to be able to carry 250+ pound packages (treadmills, ping pong tables, etc.) up or down stairs BY YOURSELF. My driver blatantly ran through a red light and almost caused a major crash.

As a contractor you're supposed to set your own hours or even days you're willing to work. However, here they will treat you like their employee without any benefits and bad pay. Mandatory 8-5, no breaks, no flexibility, if you need to leave early for appointment or a family reason , both, the manager and the warehouse dispatcher will act like you're asking for a favor. You'll destroy your car. The fuel is getting more expensive but the contractors are left with the same pay. Warehouse dispatcher has a bad attitude, very unpleasant to work with.

Top Job Titles	Average Salary
Delivery driver 7 salaries reported	$20.70 per hour
Van driver 61 salaries reported	$1,100 per week
Truck driver 2 salaries reported	$2,125 per week
Shuttle driver 28 salaries reported	$219 per day
Warehouse associate 2 salaries reported	$19.00 per hour

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