business coach

marketing specialist

operations associate

franchise consultant

compliance officer

Neighborly®

Do your research.  They will try to sign you to an unusually long non-compete. Check your local laws and with an attorney before you sign anything.  

Pros: 

The big picture of the overall business is exciting, however they still operate like a small town Waco company. 


Cons: 

Low pay, poor benefits and you have to take off PTO when you are sick. 

Prepare to work some weekends which they don't tell you about in interviews. Also, make sure you ask in writing what your travel will be.

There is no knowledge base for new hires. So to learn/figure out franchising and all of their 30 different systems and platforms, they tell you "here's the org chart, which is really inefficient when you have over 200 new hires doing the same thing. 

What I really found is that you do not do any real marketing here. You do spreadsheets & reports for the top all day everyday (with inaccurate/incomplete data mind you), you sit in an overkill of TEAMS meetings so very little time to do any real meaningful work. It's more of a franchise/corporate support role than it is a marketing position. 

You will also spend a lot of time defending company decisions, the team and how the you spend the budget. There are better companies out there in my opinion who will treat you much better. 



What is the best part of working at the company?
Working with the franchisees on a daily bases on developing their business and aligning for success 

What is the most stressful part about working at the company?
Leadership was petty, unrealistic and unresponsive to team development 

What is the work environment and culture like at the company?
Childish at times and toxic. Unrealistic to franchisee growth unless you were a big player. Did not care about to struggling owner. 

What is a typical day like for you at the company?
Meetings about the meetings preparing for the next meeting. Lots of calls with management consuming your ability to work with owners. Frequent touch base calls that were repetitive and non productive

What is the best part of working at the company?
The ability to help business owners improve their business and quality of life.

What is the most stressful part about working at the company?
The Ops VP and President were way out of their depth, with constantly changing objectives and no strategy.  Lack of basic leadership skills.

What is the work environment and culture like at the company?
Environment - the office and fellow employees were great. Culture was not positive in Window Genie.

What is a typical day like for you at the company?
Chaotic. Constant changes in priorities from the management team with unrealistic time expectations for knee-jerk tasks they came up with every day. 
Poor leadership.

This company is very clickish and does not give direction. As a new hire be preppared to be lost for a while. They want you to succeed but never give you the tools to do so You sit in an overkill of TEAMS meetings so very little time to do any real meaningful work.



Neighborly provides solid accounting experience and the benefit of a hybrid schedule. However, the workload is heavy with nonstop deadlines and the pay doesn’t reflect the demands. Raises are minimal (typically around 2%, which doesn’t even keep up with the cost of living). Taking PTO is also difficult due to constant deadlines and limited coverage.  It’s a place to build skills but not sustainable long-term.

Pros:
Good exposure to ERP systems (D365), reconciliations, and close processes
Fast learning curve — you'll pick up a lot in the first 6 months
Structured monthly routines help build discipline
Decent team members, most people are helpful and supportive

Cons:
Extremely high turnover, especially in accounting
Workload is consistently heavy with minimal backup
Raises are low (~2%), often below inflation
Repetitive tasks, little opportunity for growth or project variety
Hard to take PTO — workload piles up during time off

Management: No one is on the same page and a lot of division within the organization so the communication is very poor and confusing. 

Typical Day: Teams meetings account for 95% of your days 

Culture: Mixed bag depending on your location and manager. I found it to be very clique. The company still has a lot the small town mentality. 

PTO/Sick Time: Typical 2 weeks to start. Sick time has to be taken out of your PTO. You have to travel quite a bit as well. 

Hardest Part of Job: Franchise Owners do not trust the parent company so it makes it really hard to get your job done. 

Neighborly was such a refreshing change for me. Although I've been here since January, it's already clear that culture is highly important. I feel valued, I feel that I'm compensated fairly, and I feel like a part of a team atmosphere. Leadership has also encouraged growth and advancement in my career. I really have nothing negative to say about Neighborly.

Neighborly's top leaders are committed to being an employer of choice and providing benefits and resources to help employees succeed. There are plenty of opportunities to get engaged in committees and projects for ambitious people who want to earn promotions. The work is challenging, because we are working to make a difference in the lives of our franchise owners and their customers. If you want to be part of doing big things in franchising, check out Neighborly.

I am able to work from home very effectively.  My work-life balance is great.  And opportunities to learn, grow, and advance are everywhere.  If you come into a job at Neighborly with a positive attitude and the desire to work hard, you will find it to be a great place to work.  

Top Job Titles	Average Salary
Business coach 3 salaries reported	$62,667 per year
Marketing specialist 5 salaries reported	$47,000 per year
Operations associate 4 salaries reported	$77,750 per year
Franchise consultant 3 salaries reported	$79,167 per year
Compliance officer 3 salaries reported	$16.00 per hour

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