loan officer

bank clerk

accountant

Neighbors Bank

1. They bring you in with promises of a great culture and working environment. The culture is definitely fun oriented, they do a company wide get together once a year...if you make it that long. If you don't, they will replace you without batting an eye, no "sorry to see you go", no "goodbye", just a box mailed to your address to return the hardware and you're dust in the wind.
2. Expect 50% of your class to be gone within the first 6 months. They will work you into the ground. If you have a family, this is definitely not a job you want. You are expected to be available during the regular workday and after hours. 
3. Management doesn't seem like they're on the same page with where the focus should be. Lot's of good idea fairies with ideas that come down to "boost production" without any regard for how it impacts employees. Some managers push constant improvement, others don't care if you're improving or not, if you're not making your borrowers buy houses, expect to be terminated, yes even with the market the way it is right now. This will most likely require over time, which you have to pay back to the company out of your bonuses. This also makes taking vacation almost impossible. Yes you get 120 hours of PTO right off the bat. Good luck using it. PTO is not an excuse for a drop in numbers. If you take a week vacation, there is no change in your expected monthly production and vacation is not a valid reason for a drop in numbers.
4. They say the environment is "competitive", what they really mean is that they expect you to burn yourself out and be in consistent competition with those around you to stay off the chopping block.
5. The stress of this job for this particular employer has caused prior loan officers with 5+ years of experience to quit being a loan officer less than a year in. So if that's what you're after, this is the job for you. The paycheck isn't bad, but you can find work where you get paid more to stress less. This is very much a loan assembly line, either shut up and put out or get out and get replaced.

This is a great place to work. You interact with people from all across the country and help them with knowing what their home buying options are and help them with getting into a new home. This is a great feeling when the job is done and you know that you were a part of changing the lives of those individuals and families. 

Work life balance is heavily emphasized here and they follow through with that by providing you the ability to basically set your own schedule. If there is something that I have to do in my personal life or for my family, then taking time to do that is simple and if I need to make up time later I always can. On top of that, the co-workers I engage with every day become more than just people I ask questions and talk through scenarios with; they become your friends. 

I like the fact that the compensation structure is set up so that you the harder you work, the more you make. If you are willing to put forth a full effort and really be productive, then the pay that follows can be very rewarding. 

Definitely a place a see myself working for a long time. 

Flexibility is key to a great work/life balance. Neighbors leans HARD on this! Working remotely and having the ability to flex hours has been a HUGE part of why I love to work here. If you love a challenging career, as I do, then this is the perfect place! Fast paced, ever changing mortgage world will keep you on your toes and not allow for monotony. It's a place where you can be yourself and be embraced for being yourself. Leadership is very receptive to concerns and acts accordingly. Ever position is held at the same standard and there doesn't seem to be a large divide as I've seen with previous employers. The opportunity to help people into their homes is the most rewarding! Every closed loan means we helped someone reach their goal of homeownership. It's not just a job, but a passion! 

Not many cons, honestly. I am an extreme people person (why I love to train people) and working remote has it's challenges. However, NB is constantly working to promote a healthy and fun remote work environment for everyone. The fast paced and ever changing world of mortgage can be a bit painful for some but the great support and understanding within the company helps ease that pain.

I have absolutely loved my time with Neighbors Bank so far! The management is super friendly and easy to talk to. They will answer your questions in a respectful way and provide constructive feedback as needed. The trainers really know what they are doing and break things down really well, so it is easy to follow. I have learned so much already and I continue to learn new things every day. One of the things I love about this job is the flexibility. Once you are done with training you can really pick when you want to work, which allows you to improve your work life balance. I can schedule and appointment in the middle of the day if I need too or I can log off early if I'm not feeling well. That type of freedom with an employer is unheard of, until Neighbors Bank! The best part of the job though, is the people. There is more community with this virtual company than I have seen at traditional companies. I worked the same job for 10 years, saw my coworkers every day, but I have better and more meaningful relationships with my coworkers now. It is truly an amazing company!

I love working at Neighbors Bank...maybe that is a misnomer, I love working at HOME!  No commutes, I can leave to pick up my kid at school, or take care of my elderly mother when I need to.  Very flexible hours if I want them to be flexible (not required to work evenings or weekends).  The technology package that they gave me is excellent (2 widescreen displays, laptop, wireless headset, zoom camera, Alexa Show, etc.) I feel like I am way more productive here than I am "in an office" environment...and I am wearing my fuzzy bunny slippers right now!  Plus, I can work from pretty much all over the country.  The fully paid, 3 month training program over zoom was engaging and encouraging and I feel like I will be a successful Loan Officer as a result.  

Neighbors Bank has built one of the best remote work cultures I’ve experienced. Even though employees are spread across different locations, leadership does an amazing job creating a connected, supportive environment where employees truly feel seen and valued. There’s a genuine sense of community, collaboration, and encouragement that makes remote work feel personal instead of isolated.

What stands out most is how much leadership cares about people. Leaders are approachable, compassionate, and intentional about checking in on employees both professionally and personally. You can tell they genuinely want their teams to succeed and feel supported. The culture is built on trust, communication, and appreciation, which creates a positive atmosphere where employees can thrive.

This is honestly the best position I have ever had. I have a great support system and everyone from the top down is personable and willing to help. Consistent feedback throughout the entire process is important to management. They genuinely care about what will help their employees and clients. I get to work from home and set my own schedule. I can be results-driven while also having flexibility to manage myself and my time accordingly. The company culture is top-notch! Everyone is inclusive and welcoming and want to ensure we are making a positive impact within and outside the workplace. I now can't picture myself working anywhere else!

Most of the company is remote, but I am in office - Culture is fantastic with lot of hardworking and energizing co-workers, but we also do not take ourselves too seriously.  While mostly remote, the company does its best to foster connection and purpose. Most enjoyable is the people, but the nature of the work is fast paced and rewarding.  Hardest part of the job is likely the current mortgage environment, but that is part of the industry as it has its ups and downs. Management and company always has our back in my opinion, great flexibility and work life balance, sense of purpose 

To start, this company will bend over backwards to make sure you have what you need to succeed. They are proactive in predicting what you might need to succeed.

This industry has a HEAVY learning curve. It requires a lot of self drive. They are going to train you but it’s impossible to know everything.

My training class is tight knit and I haven’t felt this close to peers in a long time. Leadership treats you like an adult. They take flexibility to a crazy level. There are still metrics and guidelines to hit, but I’ve never worked somewhere that gave me free-reign and trusted me like NB does. It’s so cool.



Being a Loan Officer here means I get to show up every day with purpose. I’m trusted to make smart decisions, supported when things get messy, and celebrated when I win for my borrowers. The culture is fast, fun, and full of people who genuinely care—not just about numbers, but about each other.

I’ve never felt like I had to choose between being strategic and being myself. I get to bring my full personality to the table.  And when I need backup my team is there every time! :)

Top Job Titles	Average Salary
Loan officer 15 salaries reported	$20.00 per hour
Bank clerk 4 salaries reported	$16.50 per hour
Accountant 3 salaries reported	$96,667 per year

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