laboratory assistant

project manager

rope access technician

laboratory technician

support specialist

NeoGenomics

First: The executive team is amazing. They do truly care about their employees and customers.

Sadly that does not translate down the line. Upper and middle management have allowed this company to turn into a cesspool of toxic one upmanship that has east and west coast employees resenting each other and caught up in a never ending cycle of unhealthy competition and finger pointing instead of coming together as one cohesive team.

Managers state openly that employees cannot go to compliance with issues, to include HIPAA issues, without 'clearing' it with management first. Sounds like a plan until you realize management is the problem then you have no one you can report to.

The organization is insanely top heavy with enough leads/supervisors/managers/directors et al to choke any payroll budget to within an inch of its existence leaving very little left for their actual hourly employees.  

They do have an annual bonus that pays out at Christmas time however the goals to obtain 100% of that bonus have reach unrealistic levels where the departments know they will not be met, so why even try.

PTO? Well it is there. But at times requests go unanswered, or are sent to a different department head in error (by the system) where it is never seen / approved OR they approve it without looking and suddenly everyone is off for the day. 

The company has poor management and excessive work loads. While the company is experiencing a lot of growth, the ratio of staff to work load is consistently off so that it is a super stressful environment with no work life balance. The environment is also clique-ish with the management/supervisors showing favoritism to specific people, and there is way too much gossip. The favorites do considerably less work than the people not in the clique. The people not in the clique make up the bulk of the employees and do an outstanding job. If it were not for them, the company would probably not be half as successful. I should know since I was one of the managers/supervisors, although I did not participate in this behavior. This culture seemed to have permeated the entire company prior to the acquisition of Clarient and still persists in the Fort Myers lab. There was a time that the company had more of a family vibe and had a totally different feel, but that faded several years ago. The end result of this company culture is a very high turn-over rate. But I must say that the benefits are very good, and the pay is very competitive. I met a lot of very good, hard-working people who will remain in my network as friends and colleagues. 

The Fort Myers facility has been the main lab since the beginning. The facility in Aliso Viejo, California, nee Clarient, has been recently acquired and still has most of the management from before the acquisition, so that facility likely is unaffected so far.

Neogenomics is a fast growing cancer laboratory who has given in to growth rather than in to their employees.  They continue to acquire smaller labs, and through those acquisitions, they promote and hire from the company acquired rather than through the grandfathered company.  Any advancement is limited unless you are politically involved with Neogenomics, and are of the younger generation.  If you are of the pot smoking, pill popping mindset, be sure to check out the billing department as you will fit right in.  Once you pass your initial drug screening at hire, you will be good to go.  Management continues to be spread thin and are highly untouchable to the basic employee.  With the new CFO, who has since claimed retirement after only a year of service, set year end bonus schedule to be completely unobtainable--a win-win for Neogenomics.  Neo also participates in extra bonuses for teams who complete projects successfully; however, these bonuses are not offered to all teams nor are they widely publicized at Neo for obvious reasons.  My title above, Political and Toxic, spells Neogenomics.  Run away and never look back.

Overall Neogenomics is a good place to get your foot in the door but the culture holds the company back. 
A normal day tends to be high-volume work but isn't too difficult, its just really tedious. Majority of the time is printing and labeling slides. 
Training is lacking for some but not others. Everyone tends to get trained differently and at different paces which can cause confusion making it really hard to learn how to do your job well. 
The biggest issue has to do with the culture in certain departments. Gossip and drama tends to be a huge issue that management can't seem to fix. As nice as some leads and supervisors are, they don't have consequences for troublemakers and would rather cover up drama behind closed doors than deal with it. 
Thats what makes this job difficult, the frustrating work culture. 
The most enjoyable part of the job is knowing your making a difference with some of the really good people that work there. Its just really unfortunate that there's a toxic environment that management can't seem to fix.  
 
PROS:
Some good co-workers, good pay & benefits

CONS:
Lack of proper training, leadership needs work, bad work culture, & slow to promote.

Good Job everyday a New Experience, New Stops to Pick Up or Deliver. Basically your, your Own Boss doing your Daily Route, but always ready for Logistic Dept to send New Will Calls to Driver. Once a Week when its Drivers Turn, to Drive up to Main NeoGenomics Laboratories after your Full Day at Work you'll Approx.Finish at Hub Office around 8:30-9:00 PM, then Driver must Drive all fellow Drivers Specimens and his own Specimens, up to FORT MYERS NEOGENOMICS LABORATORIES on Dangerous Dark I-75 for a Drive of 2 Hours Up and 2 Hours for Return Back to Hub Office in Plantation Fl. Normally Returning back to Hub by Approx.1:00 AM. Pay is better than most  Medical Courier Drivers,with possibility of Some Overtime Pay, Benefits are Terrific with Paid Days Off & Holidays!  Be Attentive to your Job Duties, You can get Written Up naturally for Missed Pick Ups or Deliveries, get 3 & Your Out of a Job, any Accidents  & you'll lose a Major Percentage of a Great Bonus of $3500 at End of Year!

The purpose of Neo is very important to me and is what made leaving the most difficult, along with the strong relationships I’ve formed with coworkers. 
The overall culture of the company is good, although my area lacked support and guidance. 
I had nothing but issues with their health insurance provider Cigna processing claims incorrectly I felt I had a 2nd job correcting those.
There’s constant change here, which can be good and bad. Lots of opportunity to learn but it gets a little exhausting being thrown around in different directions.

Even though I had some hardships at Neo, I definitely learned a lot and this job helped me achieve my next. I appreciate my time here and will miss many of the people!

One of the most unorganized places I have ever worked! They hire anyone to handle cancer specimens and I mean ANYONE. They will keep them because they can accession more than the employees that have been there longer, regardless if the employee is causing problems or making you uncomfortable. Management comes in literally yelling at you at 10-11pm and expect you to maintain a good work attitude for your 8-12 hour shift. The belittling and gaslighting is insane and instead of correcting management, it’s easier to let go of people who bring things up to what they consider to be a HR department. There is absolutely no work/life balance. The work is extremely tedious and unrewarding. The turn around is ludicrous. May have lost a job, but gained my sanity back!

Night shift Ft Myers Location

Stressful- everyday was hectic. Lack of direction and team goals was apparent and was mostly likely the case. 
Poor traning- We dealt with samples with various high level diseases and proper protective equipment was not enforced or not available. Be careful if you apply and are a lab assistant ! Take the proper measures even if your team lead or coworkers don't.
Team leads/ seniors lack communication skills  and transparency- My trainer was a " senior" who had been with the company a number of years but her knowledge was no more than mine. I was only there 1 month. Her communications skills were poor and never fully conveyed the training in a digestible way. She used harsh language and curse words. Very strange and disrespectful lady.

Management is flexible with time off from work so long as it is brought up in advance notice.  Job security, no, because I have back pain and sciatic nerve issues interfering with my job and instead of accommodating me, they want to know if I want to put in my quitting notice to have someone else replace me.  Good benefits, paid time off, advancement opportunities for lab people, sales people in good health but not for people with existing pain issues.  
The hardest part of my job is prolonged sitting and I have to get up frequently to ease the pain on my lower back and sciatic nerve. Supervisor feels I should quit since I can't handle sitting down like most people.

The company's mission to help each and every patient is why most of us get up in the morning, but there are a huge number of operational and growing pains at the company that are increasingly preventing us from being as effective as we once were.  These problems do not seem to be improving with time despite new leadership, and patient care is affected.  There  has been a dizzying amount of senior management turnover, the culture seems to be losing some of its soul, and morale seems to be at an all time low across many job functions as internal teams are expected to do more with the same resources.   Exciting things are in the pipeline, but the jury is out as to how successfully we will be able to deliver if we don't get our house more in order.  

Top Job Titles	Average Salary
Laboratory assistant 4 salaries reported	$19.25 per hour
Project manager 3 salaries reported	$103,333 per year
Rope access technician 4 salaries reported	$17.75 per hour
Laboratory technician 3 salaries reported	$24.00 per hour
Support specialist 3 salaries reported	$25.99 per hour

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