housekeeper

shelter supervisor

housing manager

general maintenance

coordinator

Neopolitan Lighthouse

I recently got hired for this organization ,but my schedule of avaliablity  didn’t work with there’s so it didn’t work out , but before I was even offered a position I was upfront about my schedule.They claim to have evenings and overnights Avaliable but that wasn’t the case .When I interviewed they spoke about a 3-11 or 4-12 shift which  I was Avaliable to do 4 days a week and had 3 days a week overnight Availability open and that wasn’t enough for them which is what they decided after hiring me and having me do 48 hours of training which did not have a benefit.They had one or 2 schedules in mind during my interview but when hired they switch it and then all of a sudden wanted someone who was flexible and willing to work all schedules for the little 32k they offered me.In other words I personally felt like they wanted someone who they could slave around and someone who was going to be Avaliable on call.During my training the two directors in charge had very snooty attitudes.I had saw a mouse in there building and was uncomfortable in the room I was in asked to switch and was made to stay in the room even though I voiced my feelings of being uncomfortable.I do believe it would’ve been a good experience for me but since those in charge weren’t upfront with what schedules they needed me to be Avaliable for it didn’t work out.I was not  going to quit my current job just yet because number one I needed a chance to see if I would like the position and did not want to quit my job if things didn’t work out but seemingly that they didn’t I’m glad I did not quit because if I had I would’ve been without a job.

Next time they should be upfront with there scheduling and also watch there attitudes because number social services fields are already stressful and have high turn over rates but to get attitudes from those in charge is why sometimes in social services the turn over Is so high.No one wants to be talked to like there a child.

I accepted the position as a support staff member because I needed to get my foot into the door. This company helps out the community but at a risk. The management is horrible and needless to say the utmost rude people you will ever come across. Never in my life nor my professional life have I ever dealt with such rude individuals. They do as they please throughout the day till the end of closing time and then begin to work. They don't care about your personal life, they don't care about whatever situation you are in. I understand when a job must be done but how about doing that job when the work day begins at 9am and not towards the end at 4:30pm? Then to be yelled out as if you're a child because you cannot stay late till 8pm? Right when I began I was told about how the two sisters (management) in the Admin building were to the staff and was in complete utter shock when I heard them yell at the staff who run the shelter and deal with the women in the shelter. I've witnessed the Director of Human Resource make plenty of young vulnerable girls cry because of their domestic violence situation which is clearly not a situation they asked for but the director makes them feel as if it is their fault. Then, if things do not go her way she mentions money and the individuals who fund the program to make the girls feel subordinated. Absolutely no respect within this company and unless you want to feel degraded by all means apply for a position with this company. But do not be offended when the directors insult you with the pay. Asking for 35k with a degree is way too much and they will tell you that. You can learn a lot and take on to another job but like I stated earlier, you do so with a risk.

I worked at NL for 6 months in both the administrative office and in the shelter itself.   Just a head’s up if you ask why there’s high turnover they will tell you that A. Great employees left to go on to grad school or B. The last were a “bad batch”.

Admin office:
-You have to stay til at least 7pm despite getting there at 9am, and no, there is no OT pay for it
-The 2 women in management positions are sisters and the founder is their mother so no one is really being held accountable 
-There is no air conditioning in the building leaving you to literally pour sweat (the sisters both have ac units)
-They gossip about employees and shelter residents and talk about who should be fired or kicked out of the shelter

Shelter:
-Residents are put through the ringer to prove that the have experienced DV
-Unrealistic expectations on residents to get goals accomplished 
-You must go in person to a biweekly staff meeting to get your paycheck (no OT or flex time for the meeting if you aren’t scheduled that day)
-Schedules are for 2 week periods and aren’t posted til the night before (posted at 7pm goes into effect at 9am the next day)
-You are required to provide childcare occasionally but will get yelled at for picking up any children (how do you care for a 1 yr old without holding them, riddle me that).

There’s a million more things that could be listed. If I’m unhappy at a job I try to stay at least for a year but this place was so bad I was looking for new jobs after 2 months.

If you get a bad feeling when you first go there for an interview, listen to your instincts! Nobody liked working there because the sisters in charge (who are the daughters of the original person who started Neopolitan) were always awful human beings. Multiple co-workers told me they ended up in tears after being yelled at by them for one reason or another. They also don't do direct deposit so you're forced to attend what they call a mandatory meeting every two weeks to pick up your check. These meetings were usually on a Friday afternoon so if you work the overnight shift, guess what? You are still expected to attend this meeting! And don't ask if this mandatory meeting counts as overtime because they will bite your head off in a rude and disrespectful manner! They don't care about their staff and they don't care about their clients. If you want to work in an environment where it's easy to become jaded, you've found it here! The only reason I would ever recommend anyone work here is if they literally could not find anything else in the field of social work. Honestly, love yourself and have confidence in your worth as an employee and keep looking elsewhere!

This non for profit does not utilize the services to benefit the clients. While employed I did not see one person receive treatment that would benefit them for a healthy future. Unfortunately I could not stay longer than I did but no one should work there. The shelter should probably be shut down. From the supervisor to the director they present a disrespectful disposition and disrespect you any chance they get. The clients complained about services that may or may not have happened (if it had been provided to them). Unfortunately most clients do not complete the program and leave on their own free will back to their abuser or a family member /friend. In the event that you for clothing or personal care for clients you get backlash. Also do not about asking for a schedule change or a day off to enjoy with family you are questioned as to why. I would advise anyone/everyone not to apply and find another shelter if you truly want to be at a non for profit shelter setting.

Was hired for a job in the administrative building but the did not place me there because they needed workers at the shelter. The shelter was dirty and disorganized, and the staff who have been there for many years did not seem to have any understanding of trans issues and often excluded clients who called due to them being trans. The owners of the company, two sisters, were equally awful. They would be loud and threatening and was told by each of them that participation in company events was mandatory and I would need to raise a certain amount of money or it would be taken out of my paycheck. 

Daily the shelter was a hard place to work as there was no support from the owners, I was often made to stay late with no flex time or compensation. I found they treated the women in the shelter poorly, and the whole workplace culture was extremely toxic and gossipy. This seems to be the universal experience of many of NL's employees.

I formally held the position of Client Support Staff for over 3 years. My experience was great, I was able to work with great coworkers. We worked as a team and was always supportive of each other. The Directors of the Agency always had an open door policy to welcome staff and clients to come and talk about any concerns. When speaking with Management their approach was always respectful, kind and sincere. I greatly appreciate being able to help the clients regain their independence through counseling other related referrals. I wish all the best for this Agency because the Founder and Directors have done such a phenomenal job with creating a safe environment for victims of Domestic Violence and providing educational and economic assistance to their clients in order to secure a stable environment for their future.

I agree with the posting run run run the two sisters are rude and very unprofessional. The two sisters commit Domestic Violence on the staff and clients with their rude nasty attitude. They should take etiquette and computer classes because they operate and conduct business as if they're still in the '80s as if computer technology does not exist. Everything that the staff does must be handwritten nothing computerized. Not to mention the place is infested with rats and mice, which they refuse to acknowledge. Their turnover is high because they can't keep staff because of the verbal abuse they commit on the staff. The posting above which describes how wonderful they are is a lie they asked staff to lie and post those comments to offset the negative posting. Very unprofessional.

I worked as the Provision Coordinator at Neopolitan Lighthouse for the past 5 years. I am the only person who held this position. It was a great learning experience. I had the opportunity to gain experience in a lot of different areas of social work, from grant writing to counseling clients to working with other service providers. It was really rewarding being able to work with the clients and help them to overcome their trauma. And the staff are very close-knit, which made Neopolitan feel like my home away from home. My experience at Neopolitan Lighthouse helped me to grow as a professional in the social work field in more ways than I could have ever imagined. Overall, I'd say that choosing to work at Neopolitan was one of the best decisions I could have made.

I am a former employee and I held the Residential Legal Advocate position. I was assigned to work at the Shelter and twice a week I worked at the Domestic Violence Courthouse. My job was awesome, it allowed me to provide direct service to survivors  of domestic violence through domestic violence counseling and legal advocacy and to empower the survivors to overcome the stigma surrounding domestic violence. I greatly appreciate the experience afforded to me by the Agency and will remember the kindness and warmth I felt while being employed at Neopolitan Lighthouse. Management and Staff are the Best and I thank you all for helping me to develop in the field of Social Work and Legal Advocacy.

Top Job Titles	Average Salary
Housekeeper 1 salary reported	$19.50 per hour
Shelter supervisor 1 salary reported	$67,500 per year
Housing manager 1 salary reported	$50,000 per year
General maintenance 2 salaries reported	$15.75 per hour
Coordinator 1 salary reported	$52,500 per year

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