team member

security officer

housekeeper

maintenance technician

staff accountant

Nevada-Restaurant-Services-Inc

It seems as though the company goes out of their way to constantly take from the employees and ignore guest feedback. They lower their benefit coverage every year, they've taken away healthy options for employee meals, and they go out of their way to avoid any kind of expenditures that do not benefit the casino portion of the property. They closed down their only full service dining option in July 2024, leaving approximately 10 employees to find a new job with about a weeks notice or transfer to lower paying positions on the property. The hotel has seen better days and is in major need of a facelift. The companies solution is to consistently put a band-aid on everything. Senior management can be extremely toxic and have formed a click where if you are not included, it feels as though your job is in constant jeopardy as they will not hesitate to roll you under the bus to save their own skin in a heartbeat. Most senior management members talk down to and belittle hourly employees, IF they even chose to talk to you at all. Favoritism appears to run rampant throughout the company and hard work/loyalty is not rewarded. Raises are not based on job performance but yearly, concurrent with the cost of living percentage increase. Some employees have been there for years and are barely making more than a fresh recruit in the same position. The company constantly unknowingly attributes to gossip by not keeping their employees informed. The senior management greatly discourages interdepartmental mingling as they do not want employees to bond or work together as a team because they express that this is the cause of the consistent rampant gossip. Salaried management are expected to answer the phone 24/7 so there is no work life balance unless you are part of the click who seems to be exempt from this rule. Overall my experience here was probably the worst employment experience I've ever had. The only thing that kept me there for so long was the camaraderie in my specific department which it feels as though HR and corporate went out of their way to destroy because employees who are good at their job (Who expect raises.) and co-workers enjoying each others company do not meet their specific business agenda. It seems like they prefer to keep the employees down and discouraged to make them believe they have no other option but to work there the rest of their lives for scraps and pennies while the raises are filtered to senior management for minute increases in job responsibilities. A general consensus among most employees (At least at the property I worked at.) is there is no overall loyalty to the company amongst employees, even though the company likes to think there is. Most loyalties seem to lie with the good managers who are eventually run out due to the toxicity, overbearing workload due to staffing shortages, or lack of competitive pay, thus resulting in the good employees leaving as well. The senior management is so out of touch with their employees (It's almost comical.) and seems like rules are only applicable when they need to be used against you.

As a full-time bartender, you work an 8 1/2 hour shift, four to five days a week. Yes, you get paid thirty minutes of OT every day. But going over those thirty minutes without notifying a manager (which necessitates a "good excuse") is grounds for termination. As THE bartender, you are the only person on-site during your shift (this may change with the new tavern ordinances asking that full-time cooks be employed in order to keep licenses in good standing). The taverns are licensed as not just bars, but also restaurants, tobacco retailers, snack counters, and hold the supplemental gaming license. So you, the sole employee, are responsible for EVERYTHING -- you cook, you clean, you tend bar, you sell cigarettes, you fix the machines, you handle the crazies... There is a team of maintenance "professionals" (if it moves and isn't supposed to: duct tape; if it doesn't move and is supposed to: WD-40) as well as a security team (usually just one big guy per shift covering all of southern Nevada). You will hardly see your coworker-bartenders unless you develop a serious gambling habit, as many of the employees do.

Probably the worst thing about working for this company is knowing that no matter how much time you put in, the only way to move up is to compete (based on seniority) against your fellow bartenders for "better stores" -- taverns in more affluent neighborhoods. There's no sense of "corporate culture" since you're basically flying solo every day. On-going training? Ha! You get four days of training when you start the job, plus one day under supervision from a manager, and then you're on your own. You could work here the rest of your life; the only thing you will learn is how to be a better Dotty's bartender.

I guess the best part is that there is money to be made in this company. Everyone gets to keep their own tips. The only time tips are "regulated" is during those thirty minutes of shift change, when any tip over $10 is split 50-50. You're walking home with cash in hand every day. Unless you're unfortunate enough to get stuck at a Dotty's in a bad neighborhood, in which case you'll probably spend so much time arguing about the complimentary beverage policy and chasing away panhandlers that you might not have time to take care of real customers and/or make any money.

I love bartending! Although its not real bartending like at a previous place of my employment,  its still fun and good money so long as you are an outgoing, customer service driven and a people person, as well as not being afraid to have to put your foot down at times, i have a blast! Although have they heard of possibly praising their employees or maybe the occasional pat on the back instead of constant repremands because it would boost morale! which in turn would make for employees to be in a better mood and happy employees are great employees! The company definitly could use some pointers, but who couldn't? For example, they wouldnt waste so much time and money training people, incorectly let me add and it would save a lot of people a lot of frustration if they took my ideas into consideration but im just a pebble (a very loyal pebble, but a pebble nonetheless) of many in thier foundation, which they should take the time to appreciate what or who helps keep thier structure of success from crumbling, because its not just money and a good idea, which might be great set of blueprints but you still need to build and that takes everyone together including the little pebbles. All in all its a good experience if you can get past all the inconsistencies (and the compensation to labor ratio)due to lack of organization and listening to what your employees have to say. And so long as your ok with the "do as i say not as i do, or what anyone i like does" sorta thing!

No 2 days are the same. One could be very slow but you could make 500.00 plus off one person in tips and the next you could be very busy and walk with 100.00. You can get some very crazy people come in you have to throw out. Security is very slow to react when called. 
You don’t ever get a raise but the benefits are very inexpensive. 
My current management is kind but very worn out and seems not to care anymore. I think most groups are that way. We know they don’t get paid much so we give them grace. 
Corporate could do a better job with security, fixing the attitude of the people that work at corporate ( we already deal with enough BS) and having some sort of system that at least acknowledges those works that are good at their jobs. 


What is the best part of working at the company?
Getting experience working on slot’s 

What is the most stressful part about working at the company?
Running out of stock all the time machines breaking down continuously asking some employees to do the majority of the work load while others didn’t have to 

What is the work environment and culture like at the company?
Chaotic and disjointed communication is not good some employees have to do the work sheet others don’t 

What is a typical day like for you at the company?
Disappointing expectations that are asked of me working grave became to much I cooked poured drinks worked on slots cashed in tickets deep cleaned convention oven’s paid off jackpots took out trash did all janitorial work required in dottys

No real bartender experience needed as they only allow single pour drinks and complex drinks like long island iced tea are already premixed in a can. Hard to get hired with company unless you know somebody already working there. Since taxes are cash and not reported, bartenders can sometimes get very cut throat trying to get others in trouble, and it is also not uncommon to see bartenders get fired for stealing / manipulating tip money from other bartenders from the tips paid during shift changes. It's a gaming job, so policies are VERY strict, and managers tend to be somewhat cold. Show up on time, keep a smile on your face, and work hard while looking over your shoulder when another employee is present, and the tips earned makes this job well worth your efforts!

It was very refreshing when Laughlin River Lodge first took over and started making wonderful changes. There were so many possibilities. In the beginning, there was an awesome energy just bouncing around and I was happy to be a part of it. Unfortunately, after several months that energy started to fizzle out. Even after opening over a year ago, NRS is still struggling with getting it's sea legs in the casino and hotel operations. I feel that it is safe to say that a majority of the time they were flying by the seat of their pants. The best part of my job would have to be the team members that I was fortunate to work closely with, They were awesome! The downside of my job, too many empty promises.

Normally I give thanks to any job that even considered to hire me in the first place, but this, this is the hard part.

This company needs to be more professional!
I worked there for at least nine months and didnt really have any problems with anyone here. But because of a situation that happened last month which I wont get into details, caused me to lose my job because of an employee decided to start being very bias and calling me out of my color, she said it once in from of me, then in front of managers, to which the manager told her it was racist to say, so instead of the company handling it the proper way we were both fired. And yet there was still no meeting or training to take place for future problems.
 I do not recommend this place!

Upper management show a severe lack in planning and basic management/leadership skills, always making major company changes with little to no warning and expects everyone to follow along. The company culture is toxic, they encourage poor behavior and reward brown-nosers over employees who are actually good at the job. You'll wind up working under someone who doesn't know what they're doing and getting paid far more money than you. From what I have heard the president/owner of the company only cares about her own needs and not the needs of the company or its employees. Not a company worth wasting your time and hard work at, use it as a stepping stone and bounce. 

The job itself, I loved. The culture at NRSI is enough to make even the most sane person crazy.  Literally no support from Corporate or upper management. They way upper management treats hourly employees is so disrespectful. The amount of work that is put upon a skeleton crew is never ending. It seems that the company just doesn't care about it's employees. They seem to keep employees who will keep their mouth shut and just put up with the awful treatment
The company feeds into alot of the chaos by not telling employees exactly what's happening. I worked hard for 2 years, only to be let go when an ex employee had a grudge. First write up..


Top Job Titles	Average Salary
Team member 2 salaries reported	$16.00 per hour
Security officer 3 salaries reported	$15.00 per hour
Housekeeper 2 salaries reported	$14.00 per hour
Maintenance technician 3 salaries reported	$18.33 per hour
Staff accountant 4 salaries reported	$19.00 per hour

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