program counselor

program coordinator

assisted living attendant

program director

counselor

New Challenges, Inc.

As much as I tried to adhere to the wishes of management they continued to utilize me to their benefit only, and when not to their benefit they made it extremely uncomfortable. So much so that even when we parted ways, they attempted to prevent me from receiving unemployment( in which they lost that endeavor) with lies and intentional attempts to mislead the hearing judge, knowing that the departure was not warrented "on my behalf", yet still, attempted to- instead of leaving it as an amiable parting of ways- "very unprofessionally", paint me as a unsatifactory employee, knowing that was extremely far from the truth! 
To conclude this, my experience at "New Challenges" was far less then stellar, and even further less than a basic acceptable working environment. I could go into more, however, I'll leave it as is, and state I "would NOT" recommend working at this company.

I was there for 3 weeks and was just thrown into the job with no training. The company sets people up for failure right from the start. They are so desperate to hire someone they lie to them in the interview to get them in the door. I was honest about my expectations right up front because I didn't need another job, I could take my time finding the right one. I wanted Monday through Friday dayshift and was assured that it was Monday through Friday 8-4 or 9-5, that was not correct. I was working 7 days a week starting at 7 am until 4 and had to go back in at 7 pm. M-F then 7am and 7pm Saturday n Sunday. I inquired several times about the benefits and 401k that was said to be offered, however they never gave me paperwork to fill out until the day I quit (3 weeks later).

New Challenges is very rare in its outlook as it is totally client centered! The owner and staff are completely involved in making the client the number one priority as that is what it should and is all about. That caring environment seems to be present as well when dealing with staff issues. Found the management to be fair in their treatment toward staff. Taking all sides into account by listening and giving the benefit of doubt to staff before taking any permanent action. A respectful company to clients and staff alike which make for a positive work place experience that you are glad to be a part of!

This is a medium sized company with a great owner who is down to earth.  The office staff and managment team are super supportive and always there to help and answer questions.  I have worked for multiple group homes and this company is by far the best.  They care about their employees and thier clients.  They sponsor many events for clients and try to keep thier clients out in the community.  They also pay well for the industry.  They have raised pay accross the board 3 times since I started almost 2 years ago.  I can not recommend this company enough.  My only issue with working here is that we are under staffed.  So please apply and join our team!

I started out in the Human Resources Dept. and assisted with the new applicants and then progressed to the Sales Dept. where I was an Administrative Assistant where I was responsible for the MSDS library for all the products in the plastic bag business.  Met with vendors  and worked with sales and warehouse personal.  Was a very rewarding position and I gained a lot of knowledge and skill on the computer. This was indicative of a typical day at work.  Worked closely with the Sales Operations Manager.  The enjoyable part of the day was when you got  your assignments done and it was very much appreciated with the deadlines that had to be met...

New Challenges is like many group home companies. They care a lot about profit. They don't skimp on their clients, though, which is why I stayed with them for so long. They skimp on their employees instead. Raises occur once per year, and the maximum increase is 3% (which only matches inflation)--and does not apply to "weekend block" hours. Any block weekend you work, you will make the same hourly wage your first day as your 5th year.

All in all, it's a great job if you're looking for something part time or entry-level, but don't expect to make your career here.

there are some individuals working for new challenges who are genuinely good-hearted people who care about the lives of those under their care. the rest are lazy, unconcerned, and negligent to clients. can't say i blame my ex-peers considering how little we were compensated (i was misled into thinking my "training" rate would increase, it didn't). management or lack thereof does not have enough eyes or hands for the amount of people they take on care for and it is dangerous for both clients and employees. i would recommend looking to other job opportunities.

A typical work day as an Independent Living Service is easy going and you have nice clients whom you take care of. These clients are vulnerable adults who seek more independence. Through this position, I have learned to help vulnerable adults learn to become more independent in their environments. This is the most rewarding and challenging part of the position. Learning how to incorporate daily tasks into an easy and fun way to understand can sometimes be challenging. However, it is rewarding to see the clients become more independent by learning new skills.

Provide management and instruction of the program day as well as completing neccesary licensing requirements. I learned how to interact with people with challenging behaviors and mental health needs. The hardest part of the job is the balance of paper work and direct interaction with clients. The most enjoyable part of the job is the interactions with clients. I have learned to be less judgemental and I have gained empathy for people.

I loved working with the individuals served, the best thing I’ve ever had the privilege to do. I loved being able to be a part of their lives and find ways to help them enjoy their lives. 

With that being said, the leadership was not supportive, were all cliquey, and did not put the individuals over profit. Staff were overworked because there were always staff shortages and things most definitely got missed. Staff were taught by upper management to fabricate documentation when they found things missing. 

I would look elsewhere. 

Top Job Titles	Average Salary
Program counselor 7 salaries reported	$17.22 per hour
Program coordinator 12 salaries reported	$23.00 per hour
Assisted living attendant 10 salaries reported	$20.11 per hour
Program director 2 salaries reported	$60,000 per year
Counselor 2 salaries reported	$18.50 per hour

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