production associate

forklift operator

payroll specialist

human resources representative

administration executive

New South Express (NSE)

A typical workday is at least 12 hours all 3 shifts. They always have 2 shifts working together and overlapping for at least 4 hours, 2 before and 2 after each shift. There is NO work/life balance. You either work or have a life. If you have children, don't even apply because you will never see them. Management is a joke. The upper management has no life and does not care about anything expect those car parts. They do not care about health and safety at all. They will let you know that you are replaceable and the job comes first. The hardest part of the job is being there all the time. You do get a flex day which is a day off each week that changes, but they encourage you to work anyway and get overtime and then if you take your flex day the manager gets mad and makes you work longer the next day as punishment. You are required to work weekends. If you miss a day, leave early, come in late or get sick, THEY DO NOT CARE! It is a point and they will fire you quickly. This place has NO SICK DAYS!! No personal time off without it affecting your attendance. If you get sick and in the hospital, be ready to be fired. FOUR of my coworkers were fired at different times for being sick and in the hospital WITH A DOCTOR EXCUSE. The company does not care. HR and the management in HR is a joke! They only care about company policy and themselves. The try to advertise that it is great because of special days and all, but it is not worth it. The do give out prizes and have lunch at times, but those 1 day a month incentives and even the small gift cards they give out are NOT worth the torment that is this place! If you have no family, do not care how you are treated,  and only want to make money then this is the perfect place to work, otherwise, its torment. 

The time I worked at NSE was EXTREMELY dangerous. The supervisor praised me for learning the job quickly
Which upset many people. I was constantly harassed and injured multiple times due to the lack of care in operating the equipment. My trainer ran over my foot with the tow motor and when I explained this to my supervisor he said “thanks for telling me.” And did not report it to HR. Another tow motor operator plowed into the back of my tow motor and sent my side into the back rest causing my side to be bruised and very painful. The supervisor of that end did absolutely NOTHING. Another time I was hooking my carts up to my tow motor and a forklift driver ran into the carts sending them into my shoulder, which was bruised and also painful. THE SUPERVISOR over the forklift drivers saw it happen and brushed it off even though I was in pain. I finally went to HR about the incidents as well as the harassment, they explained how ALL INJURIES no matter how minor should be reported to them. I was harassed by the associates for multiple reasons mostly because I was only there a week and already learned my assignment or because I was poorly trained on what to do when I didn’t have anything to deliver. (Which meant pull carts etc.) I had no idea. They had a guy who was only there a week longer than me training me which mad HR furious.

The company creates new rules that are not in the best interests of the Associates. I have been here for 17 years and only make 14.56. They also are posting jobs on here starting out at 14.17. They don’t have a retirement or pension. Which means you can retire but they don’t give you any type of benefits when you decide to retire. It’s just in words only. The training is terrible. They move people around constantly to low manpower areas because it’s jobs around here starting off at $16 per hour and people quit to do better. They don’t appreciate the hard workers. We get two bonuses per year. They are around $300. So many rules but don’t match it with the pay. There really isn’t much room for successful advancement for everyone. It’s basically a dead end job unless you work in management. I wish they valued associates opinions but they don’t. 

I took a position at New South Express right out of college (it was the first company to offer me a job, so I chalk that up to poor decision making). Everything started out okay, but after about 3 months, I found myself searching for new employment. HR department is structured well, but you lack resources and support from management. HLNA (corporate) tends to have high turnover and it is incredibly difficult to get their support on projects they assign. It was very cliquey and most days I dreaded being there. I learned a lot in my time there, but you couldn’t pay me enough to ever go back. I’ll also add that it was a long commute for me, so that added to my dissatisfaction (but that is no fault of the company).

What is the best part of working at the company?
Insurance is very good. Meet some great people. But it is every man for himself. 

What is the most stressful part about working at the company?
Never doing enough. Upper management wants you to do your job and there's.  No real support.  New management came in and down size by using and means nessary to get it done. 

What is the work environment and culture like at the company?
Hectic. Unorganized. Poor handling of confidentiality. HR is all about themselves. 

What is a typical day like for you at the company?
I use to love what I did at this company. But by the time I was let go I felt overwhelmed.  Running a whole line 2 shipping and receiving operation. I felt like I was set up to fail.

Typically a quick paced environment that requires teamwork. Associates work together to get the job done and for the most part enjoy working with each other. I learned much coming into an unfamiliar environment such as a warehouse.I learned about shipping and receiving,expedites,exceptional purchase orders and load and unload times. And no warehouse experience would be complete without forklift training and daily use.Those were the most enjoyable things-learning new things-as well as new friendships. The hardest part,being an outsider to them, was breaking through the clique. Upper management was great but my direct manager was reluctant to share information.

What is the best part of working at the company?
Great Environment,  I got alo g with everyone. Really Would Like my Job Back..

What is the most stressful part about working at the company?
Voice your Opinion about Factual Situations and what needs to be Taken care of is overlooked and not addressed...

What is the work environment and culture like at the company?
ASSOCIATES Work and Earn their Keep, I honestly believe strongly in High Morale
always staying Safe..

What is a typical day like for you at the company?
Doing the duties Required on my Job when I was Presence and Maki g sure other associates stayed safe.

What is the best part of working at the company?
Exercise!! Unloading and loading the belt. Plus working with the D1 craters you get plenty of exercise. Upper body exercise, and this is what I needed at the time for my health.

What is the most stressful part about working at the company?
Working the schedule. The 10 minute breaks not long enough.  It would be alot better if it was 4 ten hour days. Work schedule.

What is the work environment and culture like at the company?
It's ok, two many Chief and not enough indians.

What is a typical day like for you at the company?
Busy, but challenging. The work is always there.

No work/life balance. On call 24-7 with no support network. Work 13+ hours everyday an upper management only cares about bottomline and not the individual. Strong work ethic is taken advantage of. Mindset of the company is old and outdated. No upward mobility or advancement. If you have the following, a strong work ethic, good judgement, a backbone, an opinion, not a kiss butt, have a family and any kind of social life this is not the place for you. You will be IGNORED, OVERWORKED, OVERWHELMED, OVERLY STRESSED and UNAPPRECIATED FOR YOUR DO DILIGENCE. 

What is the best part of working at the company?
Job is easy and flexible work hours 

What is the most stressful part about working at the company?
Money is not up to par with industry standards and not consistent. 

What is the work environment and culture like at the company?
Bad. All other drivers are not friendly due to scared you are going to get more loads than them. You will go weeks without seeing a single manager and when you see them they dodge you to avoid any questions. 

What is a typical day like for you at the company?
12 to 14 hours. Takes that long to get the minimum loads.

Top Job Titles	Average Salary
Production associate 3 salaries reported	$16.92 per hour
Forklift operator 1 salary reported	$19.15 per hour
Payroll specialist 1 salary reported	$42,500 per year
Human resources representative 1 salary reported	$41,500 per year
Administration executive 1 salary reported	$42,500 per year

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