phlebotomist

philanthropy manager

driver

territory representative

technician

New York Blood Center

I worked here for 8 years til end of 2014. What can I say. Great experience, learned alot. Typical day in New York at a drive was doing medical histories, donor reactions, recruiting for red cell donations as well. You get to sometimes work in a fast paced environment depending which coworker is on the schedule:/Sometimes u work and have lazy workers talking behind a booth loud, unprofessional.  Great union benefits package but things are changing alot. They are debating to strike because management wants to reduce their benefits and everything u worked hard for is being taken away. Firing people is very common here to rehire new workers at a tremendous lower salary. Management doesnt care u have a family. All they care about is collect that pint of blood. They put u to work in a far away drive when there is a unit just 15min away from ur home and why cant I get a switch with other employee if they agree.There a dumb 24hr policy in advance. Dont ever be late because it doesnt matter if u have a baby, doesnt matter if u go to college in evenings or worked til 12midnight. The blood center still expects u to never be sick and be a energizer bunny eventho they pay for ur schooling they make the hours impossible for you to get to class. Some people in charge let the power get to their bigg heads and will start picking on u. Maybe cause i have nicer hair or a slimmer body than u. Whatever the reason was its Lots of drama, too many changing policies to keep up with and will mandate u to work even on ur day off. I enjoyed my mission and working with favorite team leaders and pics as a family. Just sad management doesnt appreciate and value the good workers and try to retain the good ones.  Instead get rid of the old and bring in the new worker lower salary. Soon bloodcenter will be a low paying job if they dont listen to the workers. A stepping stone for student's who wanna do more. I advise anyone please go back to school while working here. Never be late because it will be used against you even if there is no proper documentation.  Stay away from the gossip.

Senior leadership contributes to a culture where people seemed afraid to speak up. In meetings, there is often silence, not because people have nothing to say, but because the environment does not feel psychologically safe. Employees appear cautious about asking questions, raising concerns, or challenging decisions, which make conversations feel tense and controlled rather than open and collaborative.

There is also a troubling disconnect between the organization’s stated goals and how employees are  treated. Leadership pushed for standardization of procedures and processes, relying on trainers and staff to help document, structure, and improve the work. However, there appeared to be little transparency about the long-term impact of that work on the very employees helping to complete it. If people are being asked to build systems that may ultimately eliminate or reduce their own roles, they deserve honesty, clarity, and respect throughout that process.

A stronger leadership would created an environment where employees feel safe to contribute, understood the purpose behind major changes, and were treated as partners rather than expendable resources. Instead, the atmosphere often feels guarded, political, and lacking in transparency. Overall, the leadership style discourages open communication, weakens trust, and leaves people feeling uncertain about whether their contributions were truly valued. Also, if you are a minority at the top, expect to be treated differently. 

Towards the end of the first day of work I realized that the comp. lab in this place is essentially factory work. A lot of repetitive work which can get dull within weeks after starting. After talking to some of the older folks, this company used to be amazing to work for and truly showed appreciation to its employees with anniversary parties and such, though these perks have long been gone. It's still a good company with decent benefits to work at to get some experience, or if you're trying to reorientate your career path. Not much upward mobility unless you intend on going into management/supervision roles. Management here is subpar--while great to talk to and very supportive, they also seem like a mess and it varies depending on the work location. In LI management is more friendly and bearable compared to the NY location so I've been told. Co-workers are also a blessing to work with and helps move the day a lot faster. 

Overall, its an easy job that gets repetitive, which may make you not want to be there. However, the company mission is crucial to healthcare which guarantees job security. My opinion? If you seek something more fulfilling this place is NOT the place to work long-term. Go for whatever you want to to do something more, and move on. 

This organization operates under a facade of stability while mismanagement and poor financial decisions create ongoing risks

* Management prioritizes self-preservation over sustainability. Decisions are made in silos, often without regard for long-term stability.
* Financial instability is a growing concern. Over-reliance on bonds, shrinking indirect cost recovery, and questionable spending raise red flags.
* Communication is nonexistent. Major decisions happen behind closed doors, leaving employees scrambling to adjust. We just had our first ever employee survey since the operation began in 1964 and all it resulted in is mission statements framed on walls. Those frames would have been better used to reward employees instead of constantly pushing employees to fulfill the mission.
* High turnover tells the real story. Talented employees either leave or are pushed out when they challenge inefficiencies.
* The culture is fear-driven. Leadership values loyalty over competence, leading to a cycle of bad decisions with no accountability.

If you’re looking for stability, transparency, and competent leadership—look elsewhere.

Heed the warning of other reviews
Management micromanages.  They have a leave your brains at the door mentality.
Pay is very low  with the exception of executive level
Workplace culture is full of backstabbing, competitive co-workers that spend every moment jockeying for a promotion
The average age of the workforce is over 45. 
There are many longterm employees with tenure of over 10 years in the same role. You will run in to resistance to change. Friends look out for friends and promote friends/brown nosers
Compnay is very siloed with a my way or the highway mentality
Nepotism is rampant
Work load management is to complain then dump on others . EVERYONE claims to be swamped ALL the time
Only 6 paid holidays
Compnay policy to make you work 6 months before being granted vacation time. So, put our life on hold for a while. 2025 takes 3 months to be granted vaction time.

The low ratings are REAL and are low for many reasons. The same complaints are given by multiple indivuduals. Nothing changes over the years.
Proving life saving blood products is the only good reason for working this company





Working in Engineering and Facilities, a typical day at work is extremely busy from the time you walk in until the close of business.  Facilitating an organization and providing the best customer service  is always a challenge however when you love what you do, the best part is knowing your customers are satisfied.

I have learned to always have an open mind, it's all about team efforts and spirits and to accept all challenges as a growth.  I work very well with all levels of management and am considered a loyal and valued employee.  

The workplace culture understands the mission of the organization and the vision for saving lives.

The hardest part of the job is assessing your overall performance at the end of the day and always trying to find ways to improve even on a successful day.  There is always room for improvement and I always strive to seek better solutions for a better tomorrow..

The most enjoyable part of the job is seeing the biggest smiles on each clients faces after a job well done.  Even during difficult days, I always find a way to make our customer satisfied.

My typical day involves working with Operations directors & staff to assist in maintaining GxP in their operations. I am the QMS software administrator, currently developing the next phase roll-out of Quality Processes. i am the liasion between NYBC & the software vendor. I assist in development of workflows, entering in the configuration changes, creating validation plans & endure there are executed appropriately. 
I also back up the Director of Regulatory Affairs, in the reporting of BPDR, ensuring licenses and Permits are up to date. 
I also assist the internal audit team as needed during internal audits. 

I enjoy working on different projects, interacting with operational staff to better understand their processes and needs, and ensuring the company is in compliance with all regulations. 

The most difficult (I would rather say tedious) is validation - process validation, software configuration change validation, etc.

• Contributing player in the Strategic Initiative Planning Committee at the corporate level, resulting in establishing short term and long term strategic goals.
• Chief regional resource on all HR issues for two organized divisions.
• Labor: Grievance hearing and Arbitration preparation, resulting in 90% success in arbitration cases.
• Employee Relations: Provided counsel to Executive Director and Department Heads on various policy, performance, disciplinary and strategic issues.
• Developed and presented training programs.
• Recognizing and Preventing Inappropriate Behavior training program, resulting in a decrease in harassment complaints.
• Developed and implemented Labor and Employee Relations Program, including manual, which standardized policies and procedures.
• Presented HR module – Manager’s Procedures Training program.
• Engineered testing program in improving quality of hire, leading to increased internal promotions.
• Managed office staff of four (4) direct reports, including the recruitment function.

If you decide to go on an interview, think twice.  The New York Blood Center has had 4 lay-offs in 4 consecutive years.  Unprecedented in any industry. The biggest problem is that the management can not think out of the box which is why they have layoffs every year and probably next year and the year after that. Oh, and the lay-offs will be based on last in first out so dont plan to be there long if you are hired. 

Also keep in mind that the folks hired are below market rate across the board unless you happen to be part of senior leadership.  Then you will be at the high of the industry market.  The Rockefeller family would roll over in their graves if they knew what was going on. Keep in mind that when they fall short to pay senior leadership at year end, they lay everyone off to off-set the bottom line.  What a shame. And, their products and research (Blood) is not sustainable.  It simply cost too much to manufacture and sell and research.  Probably a reason the company is 60% union.  Even sales jobs are unionized.  Don't waste your time. Move on.  

 Overall the mission at NYBC is great and fulfilling if you are interested in a more humane endeavor.The people who work there are great human beings and for the most part really care about what they are doing.  As in any company management will be blamed for many problems but in the case of NYBC they unfortunately permeate throughout the leadership. It is a very reactionary environment where obstacles that should have been seen weeks if not months ahead of time are quickly dismissed and then the organization is surprised when it does not overcome these obstacles. The management is unprofessional, uncaring and have priorities all over the place. There is no strong, committed leader at the top and that carries through the entire org. All people care about is increasing blood donations, and unless your job is directly related to bringing in blood donations then you are not a priority at all.

Top Job Titles	Average Salary
Phlebotomist 16 salaries reported	$27.73 per hour
Philanthropy manager 16 salaries reported	$16.78 per hour
Driver 9 salaries reported	$28.19 per hour
Territory representative 14 salaries reported	$62,157 per year
Technician 9 salaries reported	$22.33 per hour

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