ophthalmic technician

technician

revenue cycle specialist

optometrist

optician

Newsom Eye and Laser Center

Horrible company to work for. If I could give out no stars then i would. There is no designated trainer to help train you on the encyclopedia sized book they give you to study. So you are not set up to do well at all. The management here is EXTREMELY POOR and completely unorganized. The company is very cliquey and if you dont fit in and obey all of the workers who have been there longer than you then you get BULLIED and harassed and treated horribly. HR does not help fix any of the problems, she allows the bullying to continue and tells everyone to act fake in your face until you get fired WITHOUT WARNING,she does not care about any of the other issues going on with the company, only cares about herself and who she likes. You do 99% of the work for the doctor and some of the doctors belittle you and make you think that you are less than them. About 80% of the techs have been in the establishment for less than 8 months, that REALLY says something about a company when they cant keep their techs long. Everyone is very up tight and does not know how to smile and actually make their patients like them and care for them. Read the other reviews, make a good judgement and dont put yourself in this hostile and stressful environment. You would be doing yourself a favor.

This place is awful! At first it starts off great. Training is great too until you actually start and you’re expected to do WAY more than you’re told. This office has also been one of the most unprofessional work places I have ever been a part of, if I were to be seen at a medical office, I would not come here, they lose medical records, forget to make appointments, take wrong payment amounts, the amount of patients that come in complaining is incredible . The management is terrible, they pick favorites hence the good reviews. they do not care about your personal life, there was one time I tried to call out because I was sick and was told I couldn’t because we already had someone else out and sat during my 8 hour shift, shaking with a fever while no one could pick up my shift for me because I was “scheduled to close” and was told in “advance”. When I started there was a lot of drama. I started with a total of 4 people and by 2-3 months I was the only one left from the group that had recently started. You’re underpaid with an overload of work, with terrible management, a ton of gossip, and no organization. Another thing too is the schedule can change on you a day before. You can be an opener and have plans to leave at your designated time and then told that same day that your actually closing. Save your time and mental health do NOT work here. And if you do you’ll be out in months. 

The workplace culture is negative and there are definitely cliques between the different departments. It was hard to want to come in everyday and handle the lack of direction and high turnover due to mismanagement. Try not to have an emergency or take a sick day or have to care for other family members because they love to write up and not even ask your situation or how they can support you. Extremely passive aggressive work environment with no support and little room for growth. If you have complaints about other coworkers or workplace issues HR is swift to sweep it under the rug but quick to make sure you receive write ups for minimal things. This spans across all departments.  The company has implemented new changes in scheduling and structuring in the past few months that have truly made it even more unbearable to be employed there. The moral is at an all time low in that establishment and nobody cares to turn it around. 

What is the best part of working at the company?
Nothing, only office and Billing Staff. Management and Directors are the worst. 

What is the most stressful part about working at the company?
No employee supervision or training. No protocols, employees who do know their jobs are not recognized and ones that don’t aren’t shown the right way to do so their jobs. They are allowed to do whatever they please and let others pick up the slack.  

What is the work environment and culture like at the company?
Work environment is sloppy. Loud, some employees don’t take their jobs seriously, on their cellphones all the time. Management doesn’t reprimand or discipline. If Management doesn’t like you, they will find a way to get you out of there.  Hostile workplace. 

What is a typical day like for you at the company?
Employees come in late. Talke days off unnecessarily at the last minute. Leaving work for those who actually show up for work. Leaders would rather do their work than deal with writing them up.

I worked at the front desk and this job is fairly easy with workload that can be done efficiently and fast each day. However, they pay everyone differently (who have the same job) and depending on who you're friends with in the office determines how people approach you. Management does not know what clear communication is and despite what they say, they do not care about their employees. They only care about themselves. The people I met were nice but the managers and supervisors are really fake and say lies about you. They also tell you to do one thing, realize they are wrong, but instead of apologizing for their mistakes, they blame it on you. They can improve on thoroughly explaining exactly what it is they want you to do before making you do it. And they don't let you do overtime even though the employee handbook says full-time employees are eligible for it.  Be careful. 

Worked here for 2 years. Followed chain of command in regards to issues consistently. Was overworked and stretched thin. Was told to be positive and basically suck it up. Finally gave up, found a new job, did the proper thing and gave proper notice for resignation for them to tell me at the end of the day that THEY made the decision for it to be my last day. They didn’t care about my personal life. They didn’t care about my bills. They didn’t care that I dedicated 2 years to this company, but metaphorically slapped me in the face after telling me how great of a job I was doing for 2 years. I’ve never felt so disappointed, betrayed and embarrassed by a company. I will never not say something now when anyone asks me about this company. There’s a reason the turnover rate is extremely high, and it’s due to their selfishness which shows. 

What is the best part of working at the company?
My co workers were very sweet. 

What is the most stressful part about working at the company?
Nothing they promised actually happened. My manager was supposed to train me to do my job and he had no clue of how to. Very disappointing and unorganized company. 

What is the work environment and culture like at the company?
Unprofessional and unorganized. I was there for about 5 mths and in that time 4 different Drs left the company. That’s a huge red flag. The tension was so thick in the Carroll wood office you could cut it with a knife. Not a productive environment at all. 

What is a typical day like for you at the company?
I was on my own most of the time so I’m d come in go to my desk work up pt. Charts and grab them for pre ops and the rest of the day is work on charting

Expected to do everything and anything while being highly under paid. Management picks favorites and doesn’t treat everyone equally. They expect you to know and do things without proper training. The manager makes you extremely uncomfortable when they are upset which makes the atmosphere extremely uncomfortable. This is not how a professional place should treat employees or run. Do yourself a favor and don’t work here unless you want to be treated poorly, cry or have constant anxiety/fear that you are doing your job right. This place is always understaffed because they don’t know how to treat employees properly. And therefore you will always be expected to do way more then one person can handle and never compensated/rewarded for it, and god forbid you complain about it. 

While it originally seems likes a great place to work, after a couple months, everything changes. One day you are doing the right thing and the next day, everything is wrong. There is no sense of personal life. No matter the hour, day or holiday, you can and will be contacted. It is very unethical and there is no true management. There are some very good people there, but unfortunately that does not out-weigh the stress and anxiety you fear. Do not expect a raise or bonus; even if you exceeded expectations. I will say, the surgeons are very skilled, but bedside manner is not a thing and forget about thinking that you are a human and will be treated kindly by them. Do yourself a favor, save your mental health, go somewhere else. 

I left Newsom Eye after a year and a half. During my time there, I found that management was incredibly poor and that there was no motivation for anyone to improve. As someone who strives for excellence in everything that I do, I learned quickly that while being motivated and working hard was appreciated by the doctors, the staff would start to shut you out. I’m also not one to complain about a heavy workload and typically like to stay busy, but the patient volume was incredibly high for the number of technicians and the small amount of training that most of them had. I wouldn’t recommend this company to any ophthalmic tech that likes what they do, it will wear you down and take the joy out of the job.

Top Job Titles	Average Salary
Ophthalmic technician 8 salaries reported	$19.75 per hour
Technician 2 salaries reported	$20.00 per hour
Revenue cycle specialist 2 salaries reported	$90,000 per year
Optometrist 2 salaries reported	$190,000 per year
Optician 1 salary reported	$22.50 per hour

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