solutions engineer

patient transporter

Nintendo

This company has good benefits. But be ready to WORK. This is NOT fun & games!!! For everything expected of you the pay is low. You are expected to work after hours, on your day off and during vacation time. They will tell you "all hours must be accounted for". Then they will give you so much to do it will not be humanly possible! When you say you didn't have time... You are scum and told "everyone else got it done". You will slowly figure out it is because they work off the clock. When they tell you only a couple of demo events per month... Don't believe it!!! You MUST work every one or your pay raise & bonus will be majorly slashed !! You can even be fired for not doing enough demo events. You are not told about the events very far in advance, therefore they expect you to be able to clear your weekend schedule at the drop of a hat! Demo event at the holiday time are crazy.. Dont expect any time for your family. Last year i worked 18 days straight before christmas!!This company is the KING of micro management!! They treat you like you are 5. Your managers job is basically that of a babysitter!! They hound you for everything and if they can't come up with something you have done wrong they will dig till they find it. If you like to have a little "good job" told to you... This is NOT the place for you.. They just DO NOT say it!!! They only dwell on the weak areas or things you have done wrong. DONT think it's just me... EVERYONE who works here knows these things!!!while the mileage reimbursement is good... Be ready to put MAJOR miles on your car!! They sneak around, follow you, interrogate people about you, show up unexpectedly ( with that stupid grin on their face) to "work" with you, when all they really do is give you a hard time about everything they have been observing while they spied on you over the last several days!! You will need to have a lot of space in your home. Shipments you will receive can be huge.. Over 30 boxes. Some boxers will not fit in your car. You will have to open them and figure out how to fit them. If you live in a less than perfect neighborhood you will have to make a run to UPS to pick them up... Large shipments may take several trips. Don't plan to have time to claim this time - NO WAY!!

I'm not going to sugarcoat it - if you're considering being a contract worker, then you're better off finding a different place. The lead manager of that side is vindictive and pushy, and is the absolute stereotype of the usual corporate manager - they don't care about anything but results, and what you need is nothing to that.

Communication during hiring was spotty on the best of days - I ended up waiting almost two months from my job acceptance to even /start/ training, and while that was easy and the training team was truly wonderful, we were released into the wide world... only to be told not to touch the work, because they were training another class. Then /another/ class. By the time the first touch period came around, my entire team was being told they were underperforming - and while our handlers were sympathetic (apparently, they'd overhired and knew it), my team was effectively culled in spite of being trained first and then being told to sit on our hands.

It was a mess, and while I know the overhire was because they expected larger numbers as the previous season (with the release of Animal Crossing) they had underhired, it was demoralizing to be told that I was underperforming after spending two months letting cases go to training, and our training had told us one thing while practice was showing a completely different way of working. Namely, we'd been told not to touch cases that were already being handled, while management was now telling us to do just that - only that doing so would sometimes result in the cases being lost and reassigned, sometimes to someone not even on it.

I will say, however, that it was truly wonderful working for a company built around my hobbies - employees were happy to play games off-hours and the team leaders really did try to help to integrate their teams so there was a truly friendly atmosphere. Even months later, I keep in regular touch with my team!

There were good perks, though. I can't deny that!

If you are still a student or don't have an education, like playing video games and have not professional experience in other companies you may actually enjoy working at Nintendo and don't need to read this.

If you are an educated, experienced and integer professional you should keep reading.

There is such a big gap between work conditions in the corporate building and the testing/costumer service building. The company creates 2 cultures. The decent culture is composed by educated, professional and cleaned up employees. The underground culture is composed by students or people who don't really have other plans of professional growth...they don't even need to care about personal hygiene or civil manners.

The chances of job advancement are very thin. However, if you master the art of kissing butt you might actually get somewhere...but maybe not, since there are just not enough full-time positions available.

Expect your manager to be somewhat nice, but remember that if he is a manager it is because he has mastered the art of kissing butt 15 years ago...because he didn't have a plan for growing professionally anywhere else, or a degree. He will most likely behave like a teenager who just acquired a position of "power", even if he doesn't really have the power to do anything.

It is a shame that some very capable professionals have to accept a job at Nintendo just to pay the bills - they will soon feel treated like high school students.

If you enjoy bullying, Nintendo is the perfect environment for you, become your boss's pet and he will allow you to bully others all you want and keep you under his wing, even if everyone else points it out...he will allow the bullying and become a bully himself.

Overall, if you are ambitious and integer, please, work somewhere else than at Nintendo.

My background includes serving as an Associate Bilingual Product Tester for Nintendo of America, Inc. here in Redmond. Part of my duties has been focused on providing quality assurance on Nintendo products (Software, Systems, and Games). I have spent considerable time working on unreleased projects, testing systems, games and in-game texts. This position required me to report accurate and constrictive feedbacks to my coordinators who collaborate with text editors and localization to provide developers with information about any issues within the product to be fixed.  Further, this position has allowed me to maintain and improve my communication skills in both French and English. Furthermore, with the release of the Nintendo latest system (Wii U), I have been granted supervisor status by Nintendo of America, Inc. to moderate on third party Moderation Company that handles the User Generated Content (UGC) on Wii U, and provide them with daily feedbacks on how Nintendo Co., Ltd. wants the job to be done.

Previously, while a senior student at the University of Kinshasa in engineering, I have worked as a technician assistant on a pilot project called ‘Backbone” which introduced internet services on the campus and about 50 miles radius zone around the campus. My role was responds to inquiries (phone, e-mails from off customers concerning accessibility, troubleshooting, specifications, and warranty questions in a call center environment. And on campus, my job was also to bring technical support on equipment such rebooting, installing, replacing computers. I have gained my computer proficiency in MS Word, MS Excel and other applications through this experience.


It has a very conservative work culture. For full time employees, a number of them stay 10-20 years at a time before moving on. It's very difficult to introduce updated or new processes, especially for those which have been around for many years. So meaningful changes can take a while to happen. They are very liberal in the number of meetings to be had on a daily basis. It really puts a damper on your daily workflow to be in and out of meetings all day long, sometimes with little regard for meeting etiquette. Over the years, they have become very conservative on the monies (which is not uncommon for many businesses now-a-days, to be honest) used for employee professional development, so be prepared to to learn on your own time, and spend your own money for training...even if it's related to work-relevant skills. For a company which operates services 24/7/365, there are positions within the company which require support coverage during all major Holidays. Their most important time of year for support coverage is the Thanksgiving/Christmas holiday season, for obvious reasons, so they take support coverage very seriously during that time of year.

If you like video games, it's not a bad place to work, and you can be sure the company is going to be around for a very long time, so you don't have to worry about job stability so long as you are there.

When I first started, the contract job seemed promising, with straightforward training and achievable goals. However, within the first year, additional responsibilities were added without proper training. Multiple and often conflicting instructions from different people were combined with outdated instruction guides. This created confusion and made it challenging to keep up with constantly changing expectations.

Despite the increasing difficulty of the goals, I managed to meet them by teaching myself new methods and creating cheat sheets. Although I often credited managers for my improvement to avoid conflict, it was my own initiative that helped me succeed.

The workplace culture became increasingly toxic, culminating in a false accusation of insubordination after responding politely to a manager's email. Subsequent meetings felt like an attempt to undermine me, and my input was frequently ignored. One manager's condescending behavior highlighted a broader issue within the company's culture, reflecting a misuse of power and a lack of respect for employees.

Eventually, I was laid off under the pretense of a reduced workload despite ongoing work. It seemed like I was targeted for not quietly accepting the toxic treatment. This experience suggests potential employees should be cautious and start looking for other opportunities if red flags appear.

A typical day at work involves the following tasks:
• receiving and dividing workloads among colleagues who you are encouraged to work together with 

• run through a checklist of tests and procedures on products to assure high quality

• quickly play through games to get end-game save data for testing purposes

• collaborate closely with team members to perform root cause analysis and write-ups on crashes, exploits, and other bugs to aid developers in product improvement.

• Manage and motivate cross-functional teams to accomplish common goals.

What I have learned:

• How to effectively utilize specialized equipment for performing tests and assisting quality assurance. 

• How to look for fatal flaws and errors within a game's software 

* Co-workers*

Everyone that I have worked with at Nintendo as an associate product tester is a genuinely kind and cooperative person. People are highly encouraged to work together to accomplish goals and test for bugs, so we never feel trapped to our own cubicles. The nature of the job description empowers those who are comfortable communicating and interacting with others.

I'd have to say honestly there is no job I liked more than working at the Kirkland NIntendo, even a year later I talk about the job to others positively and would love to go back one day. 

A typical day on the job for me was spent in a warehouse working on the technical refurbishment process of Nintendo products (DS', Wiis, Wii U's, etc) with a crew of people that I considered more like a family then a team. The environment there was always supportive and highly driven to succeed. As a group we would work together with set goals and push each other hard to succeed. If it wasn't for the group of people that I met here I do not think I would have established the drive, determination and accountability I learned. Most every day was an enjoyable day at Nintendo.

However in contrast the hardest part of my job however was working closely to actual family and close friends. Due to the high turnover Nintendo there were often invites and encouragements to offer jobs to friends and family. In the time that I worked at Nintendo I managed to get hired three people I see on a regular basis and at times it was hard to balance work and life outside especially when conflict arose.

Alliance is the best place I ever worked. This stems from the management team, which is superior to what you'll encounter in most businesses. They drive their sales teams hard, and themselves harder. They produce good results, and there is deep loyalty to each other, with none of the political back-biting or abusive people you might encounter elsewhere. It is an island in the sea. Consequently, employees tend to stay for decades.

The sales job involves taking care of 150-250 retail hobby game stores. This means week-in week-out e-mails, calls, etc. working and helping game retailers get the inventory they need to succeed. There are a handful of problem retailers out there, but this is the most folksy, honest group of people you'll probably ever work with.

Sales Management is simply more of the same, managing 5-10 Salespeople.

Lastly, vacation time is  a great after you've been there long enough, topping out at 4 weeks after 10 years.

If you love games and have some emotional endurance, this is a great vocational home. The customer service aspect can be hard at times emotionally, but it is very rewarding.

Growing I played games that Nintendo brought out the NES was the first console I ever had and Mario Brothers was the first game I ever played. So it would be any kid's dream to work there, well then reality catches up, I worked at Nintendo through a temp agency (Aerotek) and while they were not poor to work for, they in fact treated me with a ton of decency and respect over the two years I worked there. Your work hours were entirely dependent on the order load coming in, I should make it clear now I worked at one of Nintendo's shipping warehouses. So in the summer which could be called "the off season" you could expect 20 hours or sometimes less a week. "The peak season" the winter you could expect 60+ hours a week, this was not a bad thing but other than expected to work Monday through Friday you could not count on specific days nor for a guarantee for a full eight hours.

This was not a bad thing but there was very little you could build a life around, it would be great for a college student who didn't mind a simple job during the summer or an intense job during the winter but it was not a job to build a life around unless you were to get hired on as a full time employee by Nintendo.

Top Job Titles	Average Salary
Solutions engineer 1 salary reported	$9,400 per month
Patient transporter 1 salary reported	$20.67 per hour

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