checker

truck loader

customer service coordinator

warehouse worker

warehouse lead

Nippon Express

Work-life balance
In my department some days you don't leave until 7:30/8. Some people left even later, your responsibilities include, billing, invoicing, customer service, pick and pack orders, EEI and international forms. Management doesn't care about you most are hired from recruiters and the recruiters take part of your salary until you're hired full on. I worked very hard many times not taking lunch to meet deadlines and they wouldn't hire me full on. In the midst of COVID and all the added stress of them laying people off and increasing my workload. I looked elsewhere. Many staff are great others enjoy gossip, are lazy, push their work on you, disrespect each other, some people are purposely looking to get people fired because they're miserable.

Pay & benefits
You get over time but the work week is 37.5 hrs not 40!

Job security and advancement
Hard to move up, expect to put in quite a few years before any promotion and many people are overlooked and just moved to different departments

Management
The AGM is great but no backbone let's people get away with anything. The GM is only in office once or twice a week and knows nothing about the day to day operations.

Culture
A lot of work, not enough people, people don't really help you when you need it lots of heavy lifting and difficult maneuvering day to day without help

Overall
This company is huge so the focus is really on the company as a whole which leaves a lot of people to be looked over. The work is very physical, very demanding and never on short supply, GM has no clue and is no help. The office culture can be toxic with a lot of gossip, laziness, pawning work off on others, not accepting their responsibilities. After so many days of no lunch and staying way after 5 and not being recognized for any of the hard work I moved on. Build your resume and find a company that'll actually care about you as a person and not a number.

I have had experience with the ISO Quality System since 2001. I love what I do through conducting monthly Internal Audits, oversee all quality compliance affairs within the Los Angeles Ocean and Logistics Branches (5 large facilities) inner acting with employees on the floor and working directly with our local Vice President, General Managers, and Department Managers. Resolving problems, looking for ways to improve, addressing and issuing corrective, preventive and action items. I train employees through power point presentation the aspects of the quality system, C-TPAT Security Threat and Safety Awareness. From time to time I team up and assist the HR team with compliance, updating policies, and communicating with temporary agencies involving compliance. Every quarter I chair the Management Review Meeting. We discuss many topics, address open or possibly past due corrective actions, all action items, adequate resources, internal audit findings and reports, ideas for improvement, safety & security quarterly audit, etc. 

I enjoy working for my company and that may explain why I've worked there for the past 16 1/2 years. I want to make a difference and I feel I have in many ways throughout the past 16 1/2 years.

A typical day work involved safety meetings before we started as well as personal comments from fellow co-workers to help improve the work flow. I started from just wrapping merchandise and doing whatever I was asked. I gradually moved up positions to Checker/Picker/Inventory/Auditor and Forklift/Stand-up/Clamp Operator. I also began some light office training which didn't get completed. Certain plans of the job fell threw. None the less the work portion of Nippon Express is really good. Management is good their not really organized that well but we managed to get the job done. Co-Workers is a mixture of company employees to tempt workers from local agencies. Overall the company employees set the bar for how the temps had to be performing they are very strict and hold on to a work performance style if u didn't cut it they let you go. They only look for the hardest workers. The hardest part of the job was the last two weeks of the month. We would get overwhelmed with a lot of work an overtime is a must with this job no exceptions to leave early. The most enjoyable part of this job is the calm settings I'm not much of a people person so not dealing with too many people at work was a good sign for me. other then that working with Nippon Express was a great experience i enjoyed my time there.

So this warehouse had the good and the bad. The good parts were being able to work during daytime hours and be off on the weekends (I previously worked at a retailer that is open 7 days a week). I had mixed feelings about the place. Obviously, warehouse work is work so it isn't truly exciting, but hey it allowed Me to save up and have a living space. I was able to learn how to drive a forklift which was a plus.

 The thing that bothered Me more than ever was this one policy in my department. The policy was meant to protect against mis-ships. However, I was disgruntled with it because I had to obey the policy and a non manager who was there for a shorter amount of time was allowed to do what I wasn't. I felt like I was being treated like a child. I even emailed the general manager on the day I resigned and even told HR about this. The policy felt like a form of micromanagement. I am not as a safety freak, I'm a risk taker.  Hopefully I can forgive the company for wronging Me by making a rule like this.

Also, on the day I resigned during the lunch hour, I stayed for a little while to socialize with my former coworkers. The HR person comes into the kitchen and tells Me I couldn't be there. Hopefully I can forgive the HR person.

This is by far the worst environment to work in. The culture involves blaming anybody but yourself when something goes wrong. There is no teamwork, just open hostility from your fellow coworkers. Coworkers are uncooperative and exhibit disrespectful attitudes when asked for assistance.There is nothing but constant negative attacks behind the backs of coworkers about their personal life, job performance, etc. Profane comments are used to describe others.The operational processes have flaws, yet management does not care enough to resolve these issues. They only want to blame others; namely the employees they are supposed to manage. You are micromanaged for every second you are there. Managers are checking if you saw an email that was received two minutes prior. The Covid policy was terrible, despite having the technology to work from home, management would wait until an employee tests positive before sending everybody to work from home, only to call us back into the office exactly two weeks later. This process repeated every time a worker got infected.

We would gather around the office area for a meeting. Once attendance is finished we go into the days outlook by over viewing what we have received and what we must ship by the end of the work day. Then we report to our assigned job locations and get to work. Out of my 1 year there i learned how to operate a Forklift/Stand-Up/Clamp/Cherry Picker/Push and Pull. Also, how to understand the paperwork for what we were shipping out and properly using the RF Scanner and wrap and label merchandise on pallets for shipping. Management is strict and about the main objective at hand they do not tolerate slow workers. Cooperation, Initiative and hard work are a must. Co-workers were friendly and willing to teach the new employees the procedures to perform the job at hand. The hardest part of the job was the work environment it would get really cold or hot. The most enjoyable part of the day is just having the opportunity to hang out with your employees and have a better understanding of the job and each other.

A typical day at work would be clearing shipments through Customs and Border Protection on a computer system that was connected with Customs. I would clear shipments that were imported and exported in and out of the United States. If there was a problem with the the clearance I would have to go to Customs to get them to manually clear the shipment, or to see what the problem was. I would also have to go to the airport to get FDA papers to clear before they come into the United States.  

I learned how to clear the shipments on the computer systems they used. Learned how to work with Customs and Border Protection. 

My co-workers were a lot older than I was but they were all like family. Very helpful in the process of me learning how to clear shipments. They trained me in the office. 

Hardest part of the job was learning the computer systems. 

Most enjoyable part of the job was being around people that were always helpful, and made me feel comfotable no matter if I messed up or not. They made it enjoyable to come to work everyday.

Free Coffee. Occasional Free Lunch. Casual Friday Dress Code. Employee Children Internship. Cool Winter IT Jacket. MVP Value Creator Recognition. Project Success Celebration. Monthly Knowledge Training Program. Great CEO & IT VP&GM Appreciation Events. ISO27001 Certified. Quality Audit Success. New Idea Welcomed. Mutual Respect. Multi-cultural IT Workplace. Excellent IT Co-workers. Work-Life Balance. Challenging IT New Projects. Annual & On-Demand Promotion. Free NEUniversity e-Learning. Americas Regional IT HQ. Multiple Regional IT Offices. Some Flex Hours. Global IT Leadership. Paid BYOD Plan. Semi-Annual Bonus. Competitive Salary. Health & Life Insurance. Vacation & Sick Day Paid. Columbus & Veterans Holiday. Pension 401K. Job Advancement Opportunity.

It really depends on which department you work for. Some have no work but pay a steady salary, some departments are very stressful and under staffed. I worked about 50-60 hours a week every week. Busy from start to finish. In a normal company my department should have at least 3 full time staff and one supervisor overseeing the operations, but all I had was myself, and a new staff I had to train. The supervisor was helpful, but had sales responsibilities of his own. They won't add new staff, not because of money or other restraints, simply because the department was always run by one supervisor and one staff... And our department consistently makes the most profit/revenue of any other department combined... 
However, you do get a lot of experience doing everything from making quotes to handling hazmat/oversized cargo to remote locations of the world.

From my 13yrs working for Nippon Express I have seen people promoted based on their race. If you are Japanese this might be a great place for you to work, however for the rest of us, we are passed up time and time again for promotions and raises. I've been fortunate to have a wonderful Manager who is Chinese and worked for over 25yrs at this company and pushed very hard for me to get what I deserve here. At this point I have come as far as I can in this company and do not want to be like the rest of the people who wait 25-30yrs to become Manager unless you are Japanese of course. I have stayed for the stability and benefits, but I went to school and bettered myself, and I want to give myself a chance to flourish at another company. One where promotions and raises are based on merit.

Top Job Titles	Average Salary
Checker 20 salaries reported	$18.79 per hour
Truck loader 39 salaries reported	$24.50 per hour
Customer service coordinator 9 salaries reported	$21.62 per hour
Warehouse worker 13 salaries reported	$19.10 per hour
Warehouse lead 8 salaries reported	$22.48 per hour

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