associate

production associate

material handler

warehouse associate

market associate

Niterra North America

This review is an honest and constructive review meant to sprout positive ambitions in making the world a better place.

The company has failed time and time again to release the "Great Place to Work" survey results as management understands the unsatisfactory results will cause commotion in the workforce. The problem is, the company in NA from the top down is managed poorly. To a CEO who can not get through a townhall without a technical error or slip up makes one question, yet alone challenge their own authority. The same goes for the surrounding cabinet.

Mid Management inside the company also has its issues. Nepotism was thought to be an issue of the past and something we would see leaving the workplace as more and more employees of the Baby Boomer generation retire.

Working at this company, you will learn a lot. You uncover that the technology & approaches to business are too far behind to catch up to today's standards. Many tasks can be simplified by adopting technology / hiring skillful employees.

In conclusion, a toxic workforce does not mean this company is doing poorly. Niterra North America, Inc. as a business has strong core values that is seen and is appreciated by its customers. Their core products are also recognized globally and are produced at the highest quality.

Good leadership starts with the people. The NA location has the people. It is now up to the leadership to recognize this and to lead with integrity. 

Overall not a horrible place, if your someone who doesn't mind working forced overtime and doesn't mind seeing favoritism of other employee's. Job security is good, but that goes hand in hand with the fact that everyone is just a number and they will let you know that your easily replaceable regardless of how long you've worked for them. Management has a couple clicks and if your not in one, then you might as well forget fair treatment. If your not a part of said clicks and you make a mistake or two, they will get rid of you quicker than someone in the click that has more than multiple occasions of the same type of mistake. Management even pretends to make you think that HR is a villain and will persuade you not to inform them of issues, but as soon as HR has something against you, then management throws you right under the bus. On multiple occasions I witnessed management and the supervisors make gestures or disgusting insinuations about other employees and watched them all laugh or joke like it was no big deal. Several occasions there was personal issues or even people under the influence but when I brought it to the attention of management, they would blow it off and scorn you if you would recommend HR knowing about it. Overall job is not hard, but dealing with unfair treatment way overrides any place of employment. 

What is the best part of working at the company?
I made two lifelong friends from that horrible place. 

What is the most stressful part about working at the company?
Management. Management will stress you to your breaking point. 

What is the work environment and culture like at the company?
They give you free things and have cookouts and stuff to hide the fact that they are biased and don’t care about their employees at all. The environment is fast paced and the culture is hostile. The supervisor and assistant supervisor are terrible people and they would rather listen to a team leader than a production worker. If you’re being harassed or bullied by a team leader, tough. They will always side with them over you. They lie to you about literally everything. That’s why I quit and will never ever return. 

What is a typical day like for you at the company?
Clock in, deal with team leaders that don’t know what they’re doing, work, eat lunch, fix the machine 5000times because you get no help whatsoever even if you beg, go home.

No communication between the office and sales team. Unrealistic sales goals. No incentive to work harder, majority of bonus is based on company results not individual results. 
If you need help with something you better call your Sr dsm or you will never get an answer. Some regionals are better than other but for the most part they lead by fear. No room to move up for sales team, they always hire from the outside. They create different positions/promotions for office staff. Very negative culture. One week the direction is this, the next week it is something different. I learn about what is going on with the company through social media, otherwise I would have no clue. Not a place to work long term
On the plus side the products we sell are top notch and of the highest quality compared to the competition. Benefits are good but expensive.  Company car is nice
Good products, dysfunctional company

NGK offers some of the best benefits I have ever had, especially if you opt into the higher/most expensive medical insurance plan they offer. It is WELL worth it for a $250 deductible for the prescription coverage alone if you have expensive medications. The Sensor Production building typically starts employees off in one of two areas. One is quite tedious and can be boring, the other may not be suited for those with anxiety because it is very fast-paced. But everyone is different. Everyone has an area they work better in, a machine they do best with, etc. My only major complaint is that only one area is approved for light duty and is only available on ONE shift (currently day shift). The area where I primarily worked as a temporary associate could be easily adapted for light duty and is available across all three shifts.

NGK Sparkplugs, USA is a pretty good company to work for, all factors included. As with any company, the bad apples create a toxic work environment that can be daunting. Work can be mundane and repetitive, but cross training can help to relieve burnout. Since Covid, advancement opportunities are very limited. There are 3 separate buildings on site that operate independently but flow as a unit. Your individual experience will vary. Overtime is required and can be excessive. 
Pay and benefits are above average for this area if hired by the company. The downside is they primarily use temp. agencies to staff production openings. 

Great products, old school mentality company.  Unrealistic sales goals, you will never hit bonus as a member of the sales staff. No advancement opportunity regardless of what they tell you. Very high turn over for a sales team. Management was stuck in the old way of doing business, would not listen to new ideas or new ways to grow the business. Hotel travel is really on a budget, even if you are under the budget you will still be asked why you did not stay cheaper. They use CRM not as a sales tool but as a way to monitor the sales staff. Complete disconnect between the field staff and the office staff. Benefits seem to decrease every year. On the positive, the product you sell is of the highest quality and you will almost never have quality complaints from customers. You get a company car and gas card. Travel allowance. Friendly people.

Again, In my opinion, they tell you how great and wonderful the organization is and that they have zero tolerance against any violence, I beg to differ. God forbid, if you standup for yourself,  as a responsible adult should, you have now just committed a, no no. Ignorant bliss is a subtle way of putting it, but make no mistake, they step well beyond anything reasonable. From the mob mentality of the workers all the way up to management. Once that ball gets rolling you might as well close the door behind you.  Because they will find some "poor excuse" to get rid of you, not a joke folks. It is about who you know and how willing you are to tell them what they had to eat for dinner. In closing, I know loan sharks that are kinder.

Everyone was very  helpful and instructive.  The training as a new employee was excellent.  NGK is very proactive about your health.  They had a wellness program that if you completed it during the calendar year, you received an extra bonus.  

Typical day for me was updating the daily worksheets, posting credits and debits from the sales team, ordering products for the sales teams customers. I also supported the GM of Aftermarket so I worked on projects, went to meetings, took notes and posted them on sharepoint.

The hardest part of the job was trying to learn different procedures from different departments. The most enjoyable was going to the trade show.

They say you're all "ONE TEAM". Nothing could be farther from the truth. Production workers are treated like third class citizens on the Titanic. All other departments get up to 30 minute breaks, 1 hour lunches EVERYDAY. Production gets 10 minutes for break ( 6 minutes after you walk to the nearest break room or the designated smoking area ), 30 minutes for lunch. All other departments are grossly overstaffed and get paid to sit on their brains 1/2 of the day EVERYDAY. If youre on the production floor you'd better have a broom and dustpan in your hand up until time to leave. Employees who are friends with someone disliked by management are segregated from that person. No one moves up unless they hang out with the supervisor.

Top Job Titles	Average Salary
Associate 98 salaries reported	$15.96 per hour
Production associate 55 salaries reported	$15.91 per hour
Material handler 30 salaries reported	$18.03 per hour
Warehouse associate 13 salaries reported	$16.67 per hour
Market associate 16 salaries reported	$15.80 per hour

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