customer care specialist

tool maker

inbound call center representative

warehouse associate

videographer

Nivel Parts And Manufacturing

The first company I've ever worked for that doesn't give even a cost of living increase. Gas prices go up, rent goes up, food cost goes up but your pay...not a chance for a multimillion dollar company that is owned by an investment company and though been in business for 50 years has been bought and sold by other investment companies that could care less about the employees who are the lifeblood of the company on the forefront working directly with  customers 

Sales and tech support are awesome people to work with but management will replace you for having personal issues outside of work and using your sick time if you keep a low profile and dont care about an average pay and subpar commission you might get by but if you sick your head out you get whacked....I tried to get on b2b from day one but was told had to be there a year or when the business need arose. Tried at 6 months after hitting goal for 5 of the 6 months(first month was training) and there was a need but was told you'll make more in b2c and they wouldn't advance me them a year mark and was told the same again. But was also told tat due to missing time due to family health issues and my daughter being in the hospital and getting wrote up for using my sick time to "early" that I was on a final warning and was unable to advance because I didn't hit my goal in January (due to said missed time) and was then wrote up on a  "PIP" for performance yet another rep was in the hospital for a few days and they adjusted his goal so he would hit 100%. There is a definite favoritism in sales to only a few reps and office politics come into play.  I would suggest looking at these other reviews minus the 5 star ones a few members of management forged to raise the rating from 1 star to where it is now just read these other reviews from other employees in different departments and that should attest the overall culture of Nivel

Nivel is a unique and interesting workplace. They will throw challenges at you, and you will need to adapt. That being said, you will be fairly compensated for the effort that you put in, and appreciation will be shown. But do not expect an easy job where you can do the minimum and get by.

Each day offers something different. I can say that since I started, no two days have been the same. While that may be challenging, it means that I have also learned something every day. You will gain new skills, and Nivel likes to hold on to talent. That means that there are opportunities for growth and advancement. I have felt that may pay has been fair for the work that is expected of me as well, and as your skills grow, your pay will as well, so long as you remember to ask for it. 

I have been pleased with my experience with management. My boss treats us with respect, and has been very understanding and receptive to any personal challenges that may have arrived. I have never had any problems attending doctors appointments, or leaving early for other personal reasons. 

I can certainly say that the hardest part of the job is the constantly evolving new challenges that are thrown at you. However that is also another thing that makes it enjoyable. Rarely at Nivel do I feel like I'm lazing around with nothing but remedial stuff to do. 

They also offer pretty decent benefits, though I have seen better. Work from home options are also a little limited at the moment, and I do wish they would be expanded upon. I also do not like the warehouse situation. It feels a little chaotic, with little procedure, and I often do not feel very safe when I have to walk through it. 

This company is completely rebuilt every 5 years with a completely new staff. The company has been in constant flux. Since I was there for a year and a half, the company churned through so many great analysts, IT pros, sales people, accounting staff, entire warehouse staffs, and marketers. No position is safe at this company. Their ability to backfill roles is incredibly low because of their poor reputation. The pay might look decent in an offer, but it's to compensate the fact the CEO might have a tantrum and fire you a week in. This company is a toxic work environment that was a company filled with great people, with tenure, that built up a family run company of Golf Cart Parts. It's now short-sighted and filled with strangers, and people looking for a way out. They don't care who they trample on along the way. I've never seen more people LEAVE jobs for this place and be fired within a week or two of starting. I've seen this happen because of people's weight, gender, voice, personality differences, and it's not like this is a very diverse place to begin with. The general population WAS nice, but those people are gone driven away by toxic leadership, but it doesn't matter whose at the helm, because this is a never-ending story no matter who the C-levels are at the time. I waited to leave this review because I respected my manager, but this company will ruin any potential idea of a career you might have with them.

If you value work/life balance, want fair compensation, and a management staff that appreciates your efforts, look somewhere else. Now, this is strictly from a warehouse point of view, have no input regarding office positions. 

Warehouse employees are at the bottom for this company. While we have often seen free lunches, events, and even bonuses offered to those in the office positions and management, you won't see that on the other side. Unless its the occasional pizza from Little Caesar's down the road. 

Pay raises seem to be an afterthought, equipment is old and in disrepair, yet they find the funds to pay the glorious CEO his six figure salary, resurface the parking lot, build a new one, redesign a portion of the warehouse for more office space, and build a showroom. But don't you worry, you'll get your yearly 0.15 raise if you play your cards just right.

Like I said, look elsewhere for a warehouse job.

This company is one revolving door. The turnover rate here is ridiculous. When people quit/resign the position does not get back filled, instead their work gets distributed to already overworked employees. Commission structure has changed and is set up so that goals are unattainable. It's nice to have lunch with the CEO to discuss departmental obstacles/success, but outside of that, he never speaks to you again. Employees who work here are genuinely nice, but no one has a long term goal to stay here as no one wants to go down with a sinking ship. On the upside, sodas are only a quarter, and we do have an occasional BBQ. They do put together some after work happy hour events which is good.

I had been paid incorrectly 4 pay cycles in a row and have had my personal information released to everyone on an email because the manager can't pay attention to detail. 

Guess I should known when the desk I was assigned to wasn't clean and ready for me to start on my first day.....everything about the accounting department is an absolute dumpster fire. Their procedures are not documented or documented well enough to actually help you do the task, the manager and team lead are unsupportive, rude, condescending, and disrespectful. 

Given the company's location and current economic environment, the hourly wage they are offering is less than ideal, with no option for remote work. 

During my time here I have found virtually everyone to be genuinely kind, dependable, and committed to driving the company forward. The accounting team I work with is one of the hardest working group of ladies that I'm proud to be a part of. Management is understanding of our work/ life balances, and will work with you if you're struggling with anything whether it be work related or not. The work can be stressful, and the days can be long, but providing customers with the best level of care possible seems to be the goal at the end of the day. The pay is decent and the benefits are great. I wish I would've joined the team sooner. 

Nivel is a unique company with plenty of opportunities for anyone who wants to succeed. They truly care about their employees and encourage growth through hard work and dedication. The leadership here is also great, you can always count on your supervisor to have your back as long as you’re doing what is right. The working hours are great, Monday through Friday 7 am until 3:30 pm with some overtime. With different shifts, there’s a good bit of flexibility that other employers don’t always offer. I believe the thing I love most about my job is interacting with others and being somewhere where employees are valued and appreciated. 



Nivel is a great company to work at. Supervisors are not breathing over your shoulders, as long as you are doing what is asked of you then it’s a cake walk. HR takes great care of the employees and provide lunches on occasions , employee recognition gift cards, monthly birthday parties and Holiday activities. Not saying it don’t have its ups and downs. Peak season requires a lot of dedication and work but the OT on that pay day looks really good. Coworkers become not just friends but more like family. 

Layoffs continue to happen, and employee pay is stagnant, but the work continues to increase. Of course, there is somehow enough money to bring in more VPs and COs. This causes organizational structure changes frequently, making it difficult to figure out who is in charge of specific areas.
This company used to have the typical Employee Engagement Survey; how happy are you, do you feel appreciated, does management communicate effectively, and so on. Now the survey is about the company and what you can do to better it. While the employees still have names, it is starting to feel like they are slowly becoming numbers.


Top Job Titles	Average Salary
Customer care specialist 7 salaries reported	$16.50 per hour
Tool maker 4 salaries reported	$23.63 per hour
Inbound call center representative 4 salaries reported	$16.50 per hour
Warehouse associate 1 salary reported	$15.50 per hour
Videographer 1 salary reported	$16.50 per hour

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