registered nurse

registered nurse - operating room

licensed practical nurse

laboratory technician

sergeant

North Oaks Health System

Pros
The people who work here are the absolute best humans around. It may be cliche, but North Oaks employees are truly like a family and are very supportive of each other. Great working environment, at first. 

Good employee engagement; shared governance opportunities, food trucks, farmers market, jewelry sales, employee events

Onsite childcare is a plus


Needs Improvement:
Non-clinical areas have little room for advancement. 

Top management tends to restructure departments haphazardly, then the structure goes full circle back to where it originally was. This is inefficient, at best.

Top management tends to be overly conservative and behind the times, especially when it comes to engaging the newer, younger workforce. 

Some managers are placed in management roles without ANY managerial skills or experience. Their employees then become like "guinea pigs" which causes loss of good talent.  

Paid Time Off program needs to be expanded. NO holidays are paid; it comes out of PTO, which is minimal, at best. 

Flexibility to work remotely, when needed, is not offered equally to departments who are able to do so, creating unnecessary use of minimal  PTO. (i.e. inclement weather days)
 

What is the best part of working at the company?
It is close to home. There are plenty of spaces to park at

What is the most stressful part about working at the company?
Management is incompetent and will treat you like trash, you only get a 25 cent raise every year. Majority of the time, your pay isn't right. You are always undervalued. You get points for excused absences. You have a 6 month probation period. It is hard to meet with your manager if you are having a issue at work. It is hard to get your vacation days even if you put them in a year ahead of time.
Management will have you written up for their mistakes. If you are a lazy worker they reward you, but if you are a worker that works hard and do everything right, you are punished a lot.

What is the work environment and culture like at the company?
Very Toxic, frustrating, and not worth your time and energy.

What is a typical day like for you at the company?
A typical day for me is that as soon as I come into is running non-stop until lunch. Then after lunch, it's running non-stop until you clock out. I was tracked on my tracker, which is being watched by management. And if you're idle for a certain amount of time, you will be written up or fired.

A typical day in my current role as Managed Care Coordinator is never the same.  Depending on the time of the month it could range from completing month end journal entries and financial reporting to negotiating and completing a language review in a pending contract with one of many managed care companies.  I work along side the Director of Revenue Management, Licensing/Credentialing Coordinator and the Managed Charge Auditor.  The hardest part of my job is managing the stressful time crunch to complete and close out financials by the 5th day of each month due to the extensive amount of information required to review and correct for accuracy.  The most enjoyable part of my job is knowing that I do the best I can each day and the fulfillment it gives me to know the valuable role that I play in extremely important financial decisions for a very large and expansive health system.

I gave it 3 stars because of my great co workers. If it weren’t for them I would have left a long time ago. However, after a few years I am realizing that that may not be enough. To sum things up I will say that you will get worked to death 9/10 shifts. They are consistently trying to cut corners to save a penny and it shows. We are constantly understaffed and overworked. Along with being under appreciated and underpaid. Always a 6:1 ratio with 1 tech for the entire unit. Due to this workload, my coworkers and I do not usually have a “30 minute uninterrupted lunch”. Then you select “no lunch” when punching out, management will go behind your back and change it to make it seem as if you had a lunch. Therefore taking money away from you. Managerial experience is not a requirement to run a unit here. They will hire anyone off the street to run an entire unit.

While at North Oaks, I learned all about a Hospital works, I dealt with patients, and patients families.  The hardest part of my job was when you had a CODE, a Dr. on the phone, The patient line is ringing, and you need to order a test ASAP.  My management and co-workers did an amazing job tutoring  me.  They were all there every step of the was if I needed them.  The best advice I received was from a co-worker who told me to not over think what the Doctor may be ordering.  Just type what they had requested.  You learned the all hip patients automatically received a sign stating fall risk.

The most enjoyable part of my job is the learning, continuously.  Since my start date of September 2008 I have collected, billed, gathered data and/or trends for four billing systems.  While doing my daily duties of billing, which included pulling, reviewing medical notes, codes, and procedures there was ALWAYS something to new because old and new were entertwined.

The culture and morals of north oaks as a whole was great. The mission is wonderful and facilities are always updating. The best part of working there is the coworker relationships you build. However, the management will never have your back. The absence policies set you up to have a terrible work-life balance and be punished for it if you have a family. Don’t expect management or HR to support you. They’ll tell you that they do and that your family is important but then they’ll discipline you for it. Don’t trust management. 

Feels like everyone except for you is a manager or supervisor. You come in to work and, after a few hours, are sent to another clinic because Employee A had to take their dog to the vet even though they already missed the last two days. If you aren’t a favorite, you will be expected to go way above and beyond and have no chance whatsoever for advancement. Have worked in multiple departments at North Oaks and they are all the same. If you’re not a part of the clique, you will not enjoy working here.

This place seemed like a typical health system. Pay was good and facilities are ok. But administration here is at best incompetent and at worst dishonest. Probably some combination of both. They will promise things then never deliver them. You have to sit on top of any director or administrator to even have the simplest management task performed and even then it's not at all timely. 

Overall, I'd say taking a job here is the one thing I've done in my life I regret the most.

If you're considering working here, don't.

Just a few days in I had to quit and not return. The 1:6 nurse patient ratio is so unsafe with the high level of acuity these patients required. Only just a couple of techs per floor as well. The toxic attitudes of other employees quickly found its way to me within just a couple of days of working there, they talked about each other non-stop. People looked miserable here and it definitely showed in the overall morale of the unit. DO NOT ALLOW YOURSELF TO GET LURED IN BY THE PAY. 

Top Job Titles	Average Salary
Registered nurse 4 salaries reported	$36.50 per hour
Registered nurse - operating room 15 salaries reported	$16.00 per hour
Licensed practical nurse 5 salaries reported	$22.20 per hour
Laboratory technician 3 salaries reported	$16.00 per hour
Sergeant 3 salaries reported	$16.00 per hour

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