board certified behavior analyst

speech language pathologist

occupational therapist

aba therapist

registered behavior technician

North Shore Pediatric Therapy

I really liked the company, there’s obviously things at every company that needs improvement but I did like the company as a whole (CEU events were informative, access to online resources, the data collection platform was good and consistent) I think the company /owners are really nice & in so many ways I was inspired by upper management. 

The day to day of the clinic was tough. My direct supervisor was very nice & I liked her a lot. However, I felt they could see me struggling and didn’t know how to help. I don’t think they could see the impact it was having.  Management at all levels, was always nice to me; I just think we were misaligned in expectations. We would encounter the same issues everyday with no clear structure or solutions. It was often hard for me to focus on my work tasks because I was constantly tired & burnt out. I would come home from work sad most days. I could feel myself loosing my passion for ABA & it’s a field that I love. High turnover & constantly training new staff required a lot of time/effort. Tried my best for the families & the kids, which were the best part :). There were a lot of miscommunications & I felt the smaller day to day expectations weren’t clear. The company culture was lacking as well. It was hard to tell the best way to problem solve. I was frustrated most days. It was an experience that had its good moments & I’m thankful for it. However, I knew deep down I was looking for something different. 

It seems like each NSPT clinic has its own culture so I think finding one that has a structure that works for you. Theres a lot of good at NSPT, but I would encourage applicants to be honest about your needs upfront. 




*Important: my position here was an RBT. I've heard about much better experiences with NSPT from Core Therapists.*
I genuinely loved my job here for awhile; it was highly rewarding and I learned a ton. That being said, when it was good, it was GREAT, and when it was bad, it was awful. The first six months or so were excellent. We had four BCBAs on staff and plenty of supervision available. I was learning a LOT and felt very supported. 
When two of our best BCBAs left, things started going downhill. Understaffing became a constant issue due to high turnover, and they would hire just about anyone to fill in the gaps (even if they had little to no experience). Due to the lack of BCBAs there was hardly any training for new BTs, and the full-time RBTs had to take on the role of supervising despite not being paid to do so. It was difficult to stay positive; morale was often very low among staff because we all felt overworked and underpaid. We would have spikes of positivity where things seemed to be getting better, followed by another crash and wave of staff leaving. If you stay at the company long enough you'll get used to this ebb and flow.
NSPT isn't much worse than any other ABA company; you'll hear often that all these issues are simply "the nature of the field". Maybe it's just an issue with ABA in general. For me, the kiddos made it all worth it. I just wish the staff weren't so burnt out so we could provide them with better care.

I have been with NSPT for the past 5 years and have had the opportunity to grow significantly within the company. I originally started as an RBT and was later promoted into my current role as a Family Child Advocate, which has allowed me to further develop both professionally and personally while continuing to support children and families.

One of the things I appreciate most about NSPT is the opportunity for internal growth and advancement. Leadership recognizes hard work and dedication, and there is a strong sense of collaboration across departments to ensure families receive the best possible support and care.

The work environment is fast-paced, but also incredibly rewarding. Every day brings the opportunity to make a meaningful impact for families while working alongside knowledgeable and compassionate therapists, clinicians, and staff. Over the years, I have built strong relationships with both coworkers and families, which has made my experience with the company especially fulfilling.

Overall, NSPT has been a supportive place to build my career, and I am grateful for the opportunities and professional growth I have experienced during my time here.

I have been with NSPT for over 4 years!  I started off as a BCBA in May 2015 and was given the opportunity to advance my career while being an employee with NSPT.  If you apply yourself, go above and beyond, and demonstrate your passion you will absolutely be recognized.  There are always opportunities for growth within each department; ABA (e.g., full time, ACC positions, and specific department positions, Clinic Directors), CORE (e.g., clinical supervisors, Clinic Directors).  

NSPT is not afraid to acknowledge when something isn't working and try a better alternative to benefit their staff and clients.  My favorite part of the job is the multidisciplinary team and company culture.  The collaboaration is apparent because of the success of the children and reviews from families.  

Upper management is incredibly knowledgable about how to create a successful working environment for staff.  Upper management knows about all employees that are with NSPT including the behavior therapists.  It is not like your typical therapy company where upper management is so removed from the day to day activities.  They are willing to discuss anything with you and offer their support.  

I have learned so much from working at NSPT.  I have grown my clinical skills, worked with amazing children and families, and also had the opportunity to learn more about internal processes and operations.  I have loved working at NSPT and appreciate all of the support!

This job was a complete disaster from start to finish. A typical day meant showing up with no clear direction, no supervision, and no support. There was no BCBA on-site an ethical and legal requirement in this field. We were thrown into sessions and expected to deliver quality therapy without proper leadership. It felt more like survival than work it was more like childcare than therapy. 
LACC and ACC was constantly overstepping, trying to boss us around and micromanage RBTs and BHTs without having the credentials or authority to do so. They made the environment more chaotic and stressful than it already was.
On top of that, there was nonstop drama gossip, lies, cliques, and favoritism. There was so much dishonesty that it became impossible to know who to trust. People were quitting on the spot nearly every week sometimes in the middle of shifts. That’s how bad it was.
No appreciation, no communication, just unrealistic expectations and burnout.
There was no structure, no consistency, and absolutely no respect for the staff.
The workplace culture was not supportive high stress, minimal recognition, and little room for growth.
The only bright spot was the kids. They were the reason many of us stayed longer than we should have. But honestly, even they deserved better.

Management is lacking; information is better found asking fellow coworkers. Support is provided up to a point and is mismatched with expectations that border on unpaid work and blanket threats to your employment for failure to commit to these unrealistic expectations. This is not only personal experience, but a pattern seen among my coworkers.

You will have to advocate for yourself to even have a 30 minute break, or you may end up working 6+ hours straight.

The upsides are a supportive team of coworkers that usually goes out of their way to help you out and that supervision is not micromanaging everything. Sick leave is very flexible (for now; I can foresee this changing in the near future) but is unpaid; after a year of half-time you can expect around 20 hours of paid sick time.

Free lunches on occasion do not make up for the lack of growth opportunities. If you are looking for full-time, be prepared to have extra work-loads. For part-time, you will have to certificate before you receive  cancellation pay at half-rate. Do not let lunches and giveaways grow on you, as they are taken away once management has solved their problem with cleanliness or note-taking.

This place was good for experience but not to stay in the company for long. The director at EV clinic was no help and unsupported never really did anything. They were not helpful with keep their employees safe during or aware of a covid-19 exposure. The were trying to keep that information from us, BT's only found out by our own ways. When BT's decided to group and not show up for our safety they finally acknowledged there was an exposure. BCBA was very condensing to BT's and be little their BT'S. BT's were quiting left and right because no one was happy there. They were also hiring just anyone cause they were desperate do to the high turn over rate at the EV clinic.
Only great thing about the job were the clients and making a difference in their lives. They definitely burn out their employees! Management really needs to work on themselves because they are not a "people person". Everyone can tell they're just in it for the money and making easy money by making everyone else do the hard job. Literally a toxic environment, you can feel it in the air after 1 week of working there.

The term "bait and switch" is often used among people working here. What they say the company is all about (values, open door, work life balance, compensation...) is not what actually happens within this company. This place has a top down management style, is disorganized, is very high pressure with minimal support and a uses a 'punishing' approach instead of a problem solving approach. 

High turn over is the standard at each location. When problems arise, voices are not heard. When opinions are given, they are punished. 
I witnessed so many new employees come in so excited and within weeks, feel crushed and hopeless and leaving at the end of the day wtih tears. The people they bring in are great, that is the biggest plus they have to offer. Co-workers and teams are amazing! However sadly what is happening behind the scenes is so much burn out-not due to the work itself but due to how people are treated within the company.

Huge disappointment. Professionals should never be treated with such disrespect.

Over the year 1/2 working at NSPT, expected billable productivity for BCBAs increased by 66%, while pay only increased by 2%s Upon hire in July 2020, there was an expectation of 18 billable hours. Upon leaving, it was approaching 30 hours billable expectation on top of managing 5-7 therapists at a time. Also, caseload size was not a consideration. You could potentially have 12 clients on your caseload, all getting only after school hours and somehow expected to meet the billable expectations. The two sides of the equation don’t add up. Pay is good, but like many young employees-did not think about benefits such as 401K, which there was no matching while there. Everyone is overworked and there is a work culture of passive aggressive communication rather than direct bilateral feedback. Internal systems and communication is very rocky as well. As with all therapy clinics, everyone there wants to help the kiddos we serve. There are some positives such as in house continuing Ed and tuition reimbursement, but this does not outweigh the unrealistic work expectations and toxic work culture. 

What is the best part of working at the company?
The team was amazing! Very communicative and understanding. They made sure to work with you in compromising so that things would accommodate to not only their schedules but to yours as well! It was an awesome experience!

What is the most stressful part about working at the company?
I would say the most stressful part about working at the company would have been adjusting to my schedule being changed frequently due to kids calling out, showing up early, or sometimes even late. 

What is the work environment and culture like at the company?
They are very open to people with different backgrounds and experiences. I loved how welcoming everyone was and willing to help me learn!

What is a typical day like for you at the company?
Working at a job like that, you don’t have “typical” days. Everyday is completely different. Sometimes it can be chaotic, some days it’s more chill. It’s also important to keep in mind that when working with kids, each of them is always having a different kind of day.

Top Job Titles	Average Salary
Board certified behavior analyst 71 salaries reported	$95,169 per year
Speech language pathologist 60 salaries reported	$89,933 per year
Occupational therapist 54 salaries reported	$78,787 per year
Aba therapist 31 salaries reported	$20.75 per hour
Registered behavior technician 15 salaries reported	$22.43 per hour

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