facilitator

mental health technician

staff therapist

recovery specialist

therapist

Northeastern Center Inc

Before i say anything let me start by saying i absolutely loved my job here. it genuinely hurt me to leave because i cared so much about what i was doing. With that being said, if you want real experience in the mental health profession I highly recommend getting it elsewhere. Management is a complete joke. They do not care about their employees whatsoever and most importantly they do not care about their clients. 
There is no support for people coming into this job. The only consistency is that every week you will get told different expectations, which will not be told to all staff, only certain employees. There is a huge double standard for employees verses management. Everything is highly disorganized. When you need help, many people are not willing to help and want you to do their jobs even if you’re not certified or trained to do so. I worked here for a little over a year and by the end of my time here I realized that I had to leave because the clients were not being taken care of properly. No one is on the same page about the expectations and the client care that is provided. It was sad and inhumane the budget cuts that were taken place. Very few people cared and when you needed support it was no where to be found. Managers had no idea what was going on and often times sitting in their office not actively supporting their staff. 
I am a firm believer that negative behavior trickles down from the top, and that’s exactly what happened. When you have employees who are actively using and trying to help clients stay sober… that’s where I draw the line. I really hope things change for the clients sake. 

Working in mental health comes with the understanding that if this is your chosen career path you are not in it for the money. However with that said, you expect to make a living wage and have relatively good medical coverage. Not here. They only offer a high deductible insurance plan that required you to pay 3000$ before any coverage takes effect. Then, you are still responsible for full price medications. The training is ridiculous. There is no over site, if you work in the community you are trained by an office based staff with some hours of shadowing other community staff. You are not assigned someone specific who trains you. It is also nearly impossible to schedule the shadowing due to the community staff not being in the office 99% of the time. There is no education or training on how to document in the EMR. No cohesive continuity to how individuals document anything. I started this job to help people but felt woefully unsupported and takes down to by higher ups in the company. I do not recommend working here. The pay rate is ridiculous as well. You can expect to make around 18$ with a bachelors degree and years of experience. If you are lucky. And always negotiate because otherwise you will not be making anything more than the base rate they offer. 

I was a case manager working with seriously mentally ill people.  It was an adventure to work with that population.  They are my favorite population to work with to date.  Working with seriously mentally ill people erased some of the common misconceptions that people make about those with SMI. I learned so much from each one of them.  Our management was awesome. They were relaxed and let us be self directed with our schedules.  The staff psychiatrist was great with patients and also with us, the case managers, since we worked so closely with him to monitor clients meds and behavior.  The morning meetings were carry-in style and we all enjoyed that tremendously.  My co-workers were great and I am still in contact with many of them today. (I haven't worked there since 2004)  The hardest part of my job was having to put someone in the hospital if they were a threat to themselves or others,  They did not always agree with our decision and they were scared or angry that they had to go.  The most enjoyable part of my job was getting to know the quirks and interesting personalities of my clients.  They never failed to surprise me.

I was an Emergency Service Case Facilitator at NEC. An individual in my position would be scheduled to cover a 12-hour shift from either 6 AM to 6 PM or 6 PM to 6 AM. Often times, you were expected to be available during the 12 hours that followed your shift in case back-up was needed. (I remember that I was either primary or back-up for up to 5 days and nights in a row. That means that I was expected to be available for 120 consecutive hours.) You were expected to arrive at the hospital within 60 minutes of being called even though the drive could take up to 45 minutes, leaving you with 15 minutes worth of leeway. Company turnover was extremely high due to the unrealistic demands.

I've been with the company for 9 years and have always felt supported in making decisions and advocating for what's best for the people we serve, as well as the team- in every role I've been in. Change is inevitable in this field, but change management is heavily reinforced from the top down. Self-management is a crucial component of each position; however, there is regular supervision/staffing to assess performance, gaps, training needs, etc. Work/life balance is what you make it. You're given the guidelines, expectations, resources, and support to maintain a health balance.  Any place will have flaws, but in my experience, Northeastern Center isn't naive to areas needing improvement and takes a proactive approach to addressing those areas. 

I have been with NEC just over a year and I see many applicants come and go, but I accredit this to a poor working ethic, and I don't fault the center. Salary could always be improved, but for a position in the social work field I find it competitive. Benefits are pretty good as well. The work itself is tiring and hard to cope with at times as it is social work and may give very little back to the employee in terms of success cases, but that is mental health. I recommend coming on board as long as you plan to commit to learning your position and don't expect to sit around and collect a paycheck.

I loved working with the patients and my coworkers. I really felt that I made a difference at my office. Unfortunately pay and benefits are lacking, and you don't receive raises after your first year. Also apparently you don't get PTO paid out unless you have over 365 hours. I felt sometimes my concerns and needs weren't being met with management/supervisor . It's a really good job if you don't mind the pay/benefits,  but staffing is so unstable. I'd just ask in your interview "Why the position is open?" Most likely it will be open due to staff members quitting. 

I only worked for this company for 6 months and they claim to be flexible and "family is important to us" which is awhole bunch of lies. I needed time off to stay home with my son due to being sick and they made me choose between my job with NEC or my son, obviously I chose my son. They only flex for their nurses which is unfair. They truly do not care about their workers. It's so bad. And makes you depressed and go crazy. 

What is the best part of working at the company?
The best part about working here was the clients. Even when they acted out or said hurtful things, still had ones that made it all worth it. 

What is the most stressful part about working at the company?
Management not doing their part. Lots of overtime due to being short staffed. 

What is the work environment and culture like at the company?
The work environment can be stressful at times. 

What is a typical day like for you at the company?
Taking care of patient needs. Doing one on one talks and groups. When everyone goes to bed you do your checks and clean/restock what they use.

Don't expect to be trained. Don't trust the majority of the people who work there. Don't expect realistic expectations. And definitely don't expect this mental health company to care about yours. At my exit interview, when I explained why I was leaving, I was told point blank that it didn't matter what I said as "they" (corporate management) do not care what employees say. Just a heads up before you take this place on. Their only focus is money. 

Top Job Titles	Average Salary
Facilitator 22 salaries reported	$20.85 per hour
Mental health technician 11 salaries reported	$17.68 per hour
Staff therapist 3 salaries reported	$70,131 per year
Recovery specialist 12 salaries reported	$19.36 per hour
Therapist 6 salaries reported	$74,230 per year

Working at Northeastern Center Inc: Company Overview and Reviews

Northeastern Center Inc

Northeastern Center Inc Ratings

Popular jobs at Northeastern Center Inc

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected