guest service agent

housekeeper

bar staff

maintenance technician

retail sales associate

Northgate Resorts

The number one reason I enjoy working for Northgate Resorts is the type of people the owners are. The owners are fair and kind. I feel respected and cared for working for Northgate Resorts. I have observed the owners and their family members working extremely hard to build Northgate Resorts into a successful company that employs many and supports local communities. I find working for Northgate Resorts to be extremely rewarding. My experience has been that Northgate Resorts encourages independence and personal growth. Employees are encouraged to learn new skills and gain valuable experiences. Employees are provided outside resources and the tools needed to be more successful. Working for Northgate Resorts is exciting! 

I report directly to the CEO and work closely with the owners and all family members that work for Northgate Resorts. I am not a family member.

Northgate Resorts is a young and vital company that is thriving in the space of creating memorable and creative camping experiences throughout the country. Rapid growth over a short period of time due to its success has created some obvious growing pains, but the company is committed to learning from them and finding solutions while also developing new ideas as we go along. Our company is not for those that like rigid corporate culture but for those that are willing and open to grow and expand with the company, think creatively and thrive in being part of a growing and game-changing organization. Northgate is truly on the cutting-edge of shifting the camp resort experience as we know it. With its size and consistent drive for improvement, whether a team member is at the main office or working at a camp report, there are opportunities for growth and even relocating to other parks. It's a fun and innovative company with a youthful energy and buzz. 

they expect you to give your blood, sweat, and tears to the company (literally) but you mean absolutely nothing to them. corporate cares about $$$$ n nothing else. staff are expected to magically turn old unrepaired facilities into castles for the guests who pay more and more each year. the park makes MILLIONS for the company but they can't even be bothered to give returning employees a 50 cent raise. they severely limit the number of staff allowed to return to work before the season starts and yet expect everything to be perfect on opening weekend. are 5 people supposed to get an entire park ready in a week? the management staff at the actual park do the best they can but corporate doesn't allow them to do what is really needed to make the park worth the money the guests have to pay. in park management also does not have the ability to pay employees what they deserve for the amount of work they have to do. i genuinely feel like northgate doesn't care at all about their staff, only how well they can line their own pockets at the expense of often overworked and unappreciated employees.

Westward Shores is a really fun, enjoyable place to work.  We have a wonderful team-based work environment.  I really enjoy interacting with our wonderful seasonal guests as well as our short-term vacation guests and love to hear about their experiences and memories made while staying with us knowing I played a part in making their stay a great one.  Even when dealing with a complaint I try my hardest to resolve the issue while making the guest happy which in turn makes me feel good about the job I'm doing.  The hardest part of my job is having to deal with unhappy customers but I get satisfaction in being able to help that customer with whatever issue they may have to keep their stay enjoyable.  The staff here are like family to each other and we all help each other out whenever possible.  Its a awesome place to work and I feel proud to be a part of it.

I worked there for the summer as Seasonal Help. I found Management and my co-workers, for the most part, to be helpful and easy to work with. At times people get stressed, but for the most part, everyone would work together. 
It is seasonal work, so no over time or holiday pay. And wages are not as high as some places. But you can work as many hours as you want and the GM would get pizzas for us on long days/evenings. Most of the campers are great, every once in a while there is a jerk but GM handled them. 
Weather is a factor but the office manager and GM try to keep an eye out and keep us in water and encourage breaks to cool off. 
All in all it was a great summer job and I would recommend it for any high school or college student especially. I know some of the store staff work there and take winters off, which is kind of cool.They are owned by a coorperation, and so you have an in for jobs in almost every state.

What is the best part of working at the company?
They have a good discount for employees. There are a couple managers that do their job extremely well and that makes for a little better work environment 

What is the most stressful part about working at the company?
When you bring important issues to management and nothing changes, even after being told they completely agree with you. 

What is the work environment and culture like at the company?
Chaotic and unorganized, lack of communication. 

What is a typical day like for you at the company?
I make it a good day regardless of the issues going on around me.

They are a family run business growing far too fast. Their teams need more support than they are given. Their priority is the bottom line and too often profits are prioritized over staffing at the park level. 
They have only recently become a public company and are still figuring out their processes. Their structure leaves much to be desired and those that are in charge of the departments are their because of their connection/ties to the family. 
Be wary of working here. They do not know how to manage employees. 

What is the best part of working at the company?
I worked 8 days for these clowns.  I never was able to perform my duties as stated in my job description.  I was treated as "just another body."  Stay away from this place!

What is the most stressful part about working at the company?
Mistreatment at the hands of uneducated people.

What is the work environment and culture like at the company?
The culture is: "Just do what you are told, and don't ask any questions."

What is a typical day like for you at the company?
Crawling in the mud to remove trailer tongues with a 1 inch impact gun.

What is the best part of working at the company?
Being able to move around the park and not be stuck indoors. 

What is the most stressful part about working at the company?
The high rate of turn over within the corporate office. The lack of knowledge throughout the whole company. The lack of communication throughout the entire company. 

What is the work environment and culture like at the company?
At the park itself we were like family but on the corporate level it’s horrible. I do not recommend working for this company.

I feel blessed to be part of the Northgate Resorts team.  The leadership team is very encouraging.  My hard work has been appreciated.  There is a lot of potential for growth and you are encouraged to grow.  The culture at the office is friendly, professional and uplifting.  The owners are kind, caring, and do their best to make you feel part of a family, not just an employee. 

Top Job Titles	Average Salary
Guest service agent 74 salaries reported	$14.42 per hour
Housekeeper 75 salaries reported	$14.85 per hour
Bar staff 49 salaries reported	$12.96 per hour
Maintenance technician 57 salaries reported	$15.76 per hour
Retail sales associate 36 salaries reported	$12.95 per hour

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