counselor

domestic violence advocate

case manager

loss prevention officer

housing specialist

Northwest Family Services

As a Behavioral Health Housing Specialist some of my responsibilities include home visits with participants, dropping off food boxes, addressing crisis situations, and meeting with community partners. 

Management is very hands-on and supportive. My direct supervisor, Deputy Director, and Executive Director are all involved in the day-to-day business and I feel comfortable reaching out to them for direction and/or support.

The work culture is very healthy and inclusiveness is a high priority. At NWFS there are plenty training opportunities and room for advancement.

I'd say the toughest part of the job is when several crises arise all at once and feeling like there's not enough time in the day to accomplish everything I want to.

The most enjoyable part of the job is watching a participant transition from homelessness into stable housing. Once in stable housing their mental, physical, and spiritual health can flourish. Being able to play a part in that process is a blessing.

This place will 100% overwork you. During my interview, I asked what a normal case load would look like for someone in my position; I was told 10 cases max, when in reality it was 20 cases.
Training was quick and not very thorough. I did a couple days of training videos and about a week of home visits with another case manager to meet my participants. By week two, I had five participants on my own, and people were only getting added to my caseload.
The job description is a lie. Not only are you expected to help people stay stable with their housing, but also go to appointments with them, help them with their mental health, and get treatment for that (even though there is a complex case manager on the team to help with that). When you ask for help from management, you’re told that you are doing great and to keep doing what you’re doing.
Like some others have said, you will put 110% in, and they will find some small thing to fire you for without warning.

Nwfs needs a lot of work. They are very unorganized and management seems to be power hungry. Promotions happen within but are biased. Friends and family of management work here and get promoted. Training is not sufficient at all and they throw you out into the field before you’re ready. Very money hungry. They basically try to keep clients in care longer so they can keep getting funds. They are not client centered at all and want you to follow cookie cutter treatment plans and do all the same activities and methods with all your clients. 

NWFS is a great place to work, it allows you to make a positive impact in the community through the promotion of family values; the executive directoris very supportive and really cares for the wellbeing of al the employees. The enviroment is very friendly, the schedulle is flexible. The overall experience is very good, I am not part of NWFS anymore, but I can say that NWFS was a great experience, learned a lot, made friends y made a positive impact in the community.

My internship was a stellar way to learn not only aspects of my intended career but the scope of non profit work.  I appreciated the autonomy my supervisor gave her employees while still maintaining an open door policy if I had any problems.  My job was a roving position and I travelled to 5 different schools administering a prevention curriculum to referred students.  I was also responsible for speaking to the entire eighth grade class about positive social norms.  The experience cemented my resolve to continue in this field.

It's a good place to get your foot in the door is you want to advance onto public health or any social work field. They are really respectful of their employees in that they trust them with autonomy. This sort of trust made me want to work harder to feel worthy of it. It's nice to not be micromanaged and get to help people in need out at the same time. People that work there are lovely and the Director is there and available for  anyone to talk to. 

Lots of 1 stars. Programs aren’t outlined clearly, positions are underpaid, team work isn’t relative. Policy handbook doesn’t make a difference, lots of changes at the drop of a hat. Management is difficult. If you have questions and concerns about unfair treatment it’s best you keep it to yourself because you won’t get the support you need from supervisor or above managers. 

I would highly recommend working for this organization as they are an amazing organization to work for.  I felt 100% support from the entire team. The laptop that they provide for you is also fantastic for traveling or working from home and at the office.

Northwest Family Services is an incredibly supportive and flexible workplace in all the right ways. We work hard, but we are well supported and cared for all the way up to our executive team. I tell others about my experience at NWFS and regularly hear that the level of compassion and support is unique amongst non profits. 

Days change work is different every day people change there's always something different to do helping out families get sober and stay together is a beautiful thing to see 

Top Job Titles	Average Salary
Counselor 10 salaries reported	$26.10 per hour
Domestic violence advocate 5 salaries reported	$24.50 per hour
Case manager 13 salaries reported	$26.10 per hour
Loss prevention officer 4 salaries reported	$25.50 per hour
Housing specialist 8 salaries reported	$26.40 per hour

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