maintenance technician

leasing associate

pool attendant

barista

concierge

Northwood Ravin

What is the best part of working at the company?
Perks and salary. Looks like nice upscale communities however, they are built bad with materials and supplies that were discontinued or cheap. Many issues with units, amenities, elevators etc and all of this falls on you to fix and you get blamed for expense overages. Badly built and hard to maintain. 

What is the most stressful part about working at the company?
Asset management runs the company- all the care about is net rental income. Budgets are heavily inflated on the income side and slim on expenses even though the properties are aging. Unnecessary teams calls with a broader group of people attending where you are belittled and spoken to with no respect. Lots of long awkward pauses on calls- no respect amongst teams- I’ve seen VP’s disrespect each other and their efforts in front of managers and people on this call that should not even be a part of the meeting. The executive team blames everything downward- it’s always the teams fault. They don’t listen to the feedback and proceed with their strategy which clearly isn’t working if none of the operating statements reflect progress or growth. The executive team needs to be reviewed. Also, extremely high turnover. 

What is the work environment and culture like at the company?
Toxic. Negative. Dismissive. The VP’s act like children. 

What is a typical day like for you at the company?
Chaotic. Reactive. 4 hour calls to hear how the on site teams are incompetent and ineffective. Nothing productive, just disrespectful dialogue with a group of immature and rude folks. HR hides all the toxicity and protects the owner. Everything they state in their mission and culture is a lie.

I came to the job overqualified, taking a break from senior leadership and stepping into a PM role to reset myself at an 823-unit community. My regional was fantastic, and was rightfully promoted after I left. I cannot say enough good things about Jen Hobgood.  

I was hired under the guidance that I would be quickly promoted.  I soon grew bored. Upon expressing interest in moving up, I was told I had to grow favor with a certain department and with certain people. There are individuals in corporate who are extremely toxic, breed a culture of gossip and negativity, and are simply tremendously unprepared for the responsibilities bestowed upon them. I am here to work, not to gossip about people. That being said, I did not gain favor.

I tried to navigate the political grounds here, but I could not stomach playing the fake game.  I left, and am now earning over 2x my previous salary with NWR. 

Most of those in leadership are excellent. It’s sad to hear that a couple of bad apples are still with the company, and acting like this. Even sadder that ownership and C suite are so blind to the true reason that the culture fails.

Working at Northwood Ravin was one of the most stressful and chaotic professional experiences I’ve ever had. The work culture is deeply misaligned with any sense of balance or sustainability, making it nearly impossible to maintain a healthy work/life balance. Expectations are unrealistic, deadlines are constantly shifting without warning, and there’s an unsettling lack of communication or support from leadership.

The environment feels perpetually disorganized, with employees left scrambling to clean up messes caused by poor planning at the top. The constant pressure and lack of clarity are damaging not just to productivity but to mental health. Burnout is not only common here—it’s practically expected.

If you value your personal well-being and believe in fostering a career within a supportive, functional workplace, I would highly recommend looking elsewhere. Northwood Ravin’s toxic culture makes it a difficult place to thrive, let alone survive.

This is essentially a hire to fire company. Zero support systems in place meaning the bulk of the work falls on the on-site teams. Those in upper management are just cruel to those on-site and often talk about and treat on-site employees like disposable trash. Their primary drive is money, making more specifically for them and not their on site teams. The expectations are set unreasonably high and rather than admit a miscalculation they often double down on their mistake and create conflict. Customer service is non-existent because they simply do not care about their customers. Their construction is rushed and corners are cut often to appear nice but ultimately offer cheap products dressed up pretty. Advancement is a joke unless you are pals with the mean girl group of EVPs. They chased away all the people who knew what they were doing and did their job well replacing them with easy to control drones who are encouraged to never say no to any demand or ask. Seriously, run the other way.  

Overall, we had a great experience building with Excel Homes at Silver Spruce SW, Calgary. The sales representative (Kent) was very knowledgeable, professional, accommodating and courteous throughout the building process. We liked the fact that we had the opportunity to select all our upgrades before we firmed the deal which in turn help us to locked in our budget and save us the stress of countless appointments. Overall, we loved our home despite some few imperfections in the garage concrete and driveway. The design meets our current needs and the space was well utilized. The post possession team have been great so far and the only service we wish could be added is touch painting at the 3 months post possession appointment. If we have to do this all over again, Excel Homes will still be our first choice and we won't trade Kent - Sales Representative for anyone else.

A typical day at work involves team check-ins, managing tenant requests, handling paperwork or inspections, and ensuring the property runs smoothly. I’ve learned a lot about customer relations, multitasking, and maintaining a professional atmosphere in high-pressure situations. Management is approachable, understanding, and sets clear expectations.

The workplace culture promotes teamwork, growth, and open communication. Everyone is willing to help each other, which makes the environment positive. The hardest part of the job is juggling multiple priorities at once, especially during move-in/move-out seasons or maintenance emergencies.

The most enjoyable part of the job is interacting with residents and seeing how your work helps improve their living experience. Recognition from management also makes the effort worthwhile.

What is the best part of working at the company?
I worked in property security. Management in this area is very poor, lack of growth and a significant hint of favoritism. Your qualifications and experience may not be of any matter when it comes to promotions or advancement, especially if you have any tent to your skin.  Truth

What is the most stressful part about working at the company?
The most stressful part about working at this company is navigating the management; and figuring out how to be with the "in" group. 

What is the work environment and culture like at the company?
For me, the work environment was fine, the culture of the company was ambiguous.

What is a typical day like for you at the company?
The typical day was as would be expected, as a property security person...loud music, suspicious people in the pool area and parking decks..

The expectations here are absolutely brutal, especially for new hires who are thrown into the fire without proper training. The salary is insultingly low for the amount of work demanded, yet you are expected to perform flawlessly after nothing more than  a shallow rundown of responsibilities. Managers scream at you for the smallest mistake and deliberately humiliate you in front of your coworkers, stripping  you of any dignity. My time at Northwood Ravin left me feeling worthless, demoralized, and completely burned out. The stress destroys you, and its not even worth it because there is no chance to grow or advance. The only thing you gain here is the painful lesson of what kind of toxic workplace to avoid in the future.

 I value the way we prioritize our residents. It makes me a better employee, as I am held to a higher standard. In turn, it makes my job easier due to the high expectation of following through on promises. I also enjoy the way our properties are truly luxury and I appreciate being able to feel comfortable/confident in leasing our homes. I refer family/friends to our properties all the time. I value the special projects team more than they will ever know. I am thankful for their support, especially when our service team is busy. Overall, I believe what sets us apart from everyone else is being so unique in the fact that we are specialized in luxury property management and development.

Ive worked at NWR for almost 5 years and I've really liked it.  We're always trying new things and staying ahead of the curve. The properties we build are not just functional but also really beautiful.

The communication here is great. There's a lot of collaboration across different departments, making it easy to get things done quickly and efficiently. Everyone’s ideas are heard, and it feels like a real team effort.

Overall, Northwood Ravin is a fantastic place to work. It's innovative, the quality of work is top-notch, and the teamwork is solid. I'm excited to be part of this team and look forward to what we’ll accomplish next.

Top Job Titles	Average Salary
Maintenance technician 15 salaries reported	$23.37 per hour
Leasing associate 13 salaries reported	$18.04 per hour
Pool attendant 6 salaries reported	$15.00 per hour
Barista 3 salaries reported	$18.33 per hour
Concierge 1 salary reported	$18.00 per hour

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