Norton Transport

The only time you hear from dispatchers is when you won’t take a load. If you are on a load and trying to reach the dispatchers for help, they seem to go ghost not answering calls or text. The pay is horrible. They blame everything including their own faults on the Driver. They find every reason not to pay the driver. For almost any load, they will not pay travel, hotel, accommodation, and give you what’s called a fuel surcharge, which might cover 75% of the total fuel cost. The rest of that cost for travel fuel hotels is on you the driver. They are honestly one of the worst companies I have ever worked for and I would not recommend them to anyone.

Poor management and dispatchers. They don’t take care of drivers. They play favorites far as the loads you request are concerned. Keep up with your pay cause they have been caught taking money from drivers (I know first hand). When you get a load (contract) only expect half of contract amount at the most before your rental car, fuel, hotel expenses and bond comes out leaving you with barely enough to get to next load (contract). Which will be from 3 up to 10 hours away. Drivers are not appriciated at all at Norton Transport if you think other wise talk to some of the not favorite drivers contracting with Norton!

The fuel surcharge is low, you end up getting more into your profit for the miles given. They monitor your every move, dispatch will process your pay but if your logs aren’t to the logs department’s specifications you won’t get paid. You will have to redo them until logs finally approves them and sometimes it takes til almost closing time. They monitor your movement in between bundles. So if you go off duty they still are seeing what you are doing and question whether you’re getting the next load on time or not. 

Watch out for those companies hiring out of " independent contractor where 70%is advance up front which pretty much amounts to fuel you have to pay,and as for the 30% left count on 15% for transportation to next pick up.Yes they will rent you a car but you pay for it at a discount but gas on rental comes out pocket.

I had not experienced the "drive away" part of the transportation industry until working for Norton. Anytime I had a question they were happy to get an answer for me. The downside to contracting for them was that sometimes after driving a good distance to pick up a vehicle it was configured so that I couldn't attach my hitch to it,( trucks with a lift gate gave me the most trouble ) so then I couldn't hook up my dolly and pickup to travel so I would have to reject the trip.

Been doing this for 8 years. Singles, tow  behinds, hubs and deck sets for a handful of companies delivering all over the US an Canada.

Singles pay about 50 cpm, deck sets pay about 1.20 per mile.  

You can easily lose your rear end doing this work or you can easily make 100k a year.
Mostly it’s common sense but there’s luck too.  If you are new to drive away you will quickly learn NO ONE  will hold your hand.  You could easily end up stranded and broke.

What is the best part of working at the company?
They might got better but they are the 2nd worst driver away out there

What is the most stressful part about working at the company?
Try to get dispatch or anyone on the phone 

What is the work environment and culture like at the company?
Transport trucks abd the culture is very dry

What is a typical day like for you at the company?
Quit  asap don’t waste your time

Not really up to writing reviews. I'm sure its perfect for someone who just wants to travel, but are not really trying to live out of what they make. In my opinion you definitely need money to even start working here because everything that can go wrong, most likely will.

What is the best part of working at the company?
seeing the country and meeting people

What is the most stressful part about working at the company?
Low Pay , too many travel expenses , 

What is the work environment and culture like at the company?
some staff were friendly and trustworthy

What is a typical day like for you at the company?
Ok but not Impressed with its Communication with Drivers

I’ve been with the for a couple months now. This company has been great, I have a great relationship with my dispatcher. 

The worst part is finding affordable transportation between loads. So expensive. 

Other than that, so far, so good. 

No forced dispatch is great.

I recommend sticking to the Midwest to the east coast for finding loads. West coast can be pricy because you have to get transportation back east.

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