cake decorator

guest service agent

baker

dishwasher

bakery manager

Nothing-Bundt-Cakes

I worked at Nothing Bundt Cakes for around 6 months as crafter, froster, and guest service representative. I loved pretty much all of my coworkers, we always had a good time together. Customers are generally sweet, you get free cake, and the job itself is pretty easy. 

The only time it gets busy is around holidays and graduations, where you will be forced to work insane hours with either a short break or no break at all. I took time off at Christmas and in return was forced to work 9+ hour shifts for 10 days in a row to "make up for me leaving for a week."

The owner of the Meridian store is incredibly mean. She initially comes off as friendly, charismatic, and caring, but as you work for her longer you realize that her digging into your private life is just her way of getting a hold on you. She would berate my coworkers and I for personal decisions that we made in our lives and act like it was her place to have an opinion on them. She is also very controlling and shows little to no appreciation for how hard we worked. (Ex; at Christmas time we baked and decorated 60+ cakes for her neighbors, for her OWN PERSONAL GAIN, on top of our already growing list of 200+ orders for the week. My manager and I stayed all day and 3 hours late, and when we came in the next morning all the owner had to say was criticisms for each individual cake). I think she thinks that throwing a little Christmas party for us is enough to make us feel appreciated, but at the end of the day, $8/ hour is not enough to put up with the abuse that I and my old coworkers endured on a daily basis.

Not only that, but she makes it blaringly obvious that she favors the employees that sell in the front over the employees working in the back. I spent most of my time in production, so I did not get many chances to make sales. A girl hired about 2 months after me was making $4 an hour more than me because she made more sales than me, yet my main priority at this job was supposed to be crafting the cakes! How is that fair? GSRs were also given incentives to sell more, like small bonuses and gift cards, while the rest of us in the back were given nothing more for our hard work. Sounds small on paper, but it hurts watching your coworkers get special treatment while you do the brunt of the work.

While I was there it was rare that a new employee stay longer than a couple of days. We had new hires leave after just an hour because they could not handle how suffocating and exhausting working for that woman is. By the time I left, 6 months later, only about 3 members of the original staff remained. Nearly every employee working there was looking for a new job and wanting out. I think that this seriously speaks volumes.

I'm not writing this out of spite, I'm writing this to warn anybody thinking about working here- you are worth way more than this dump. Have some self-respect and work somewhere else, where you'll be appreciated.

I was a GSR and occasionally helped with crafting. Anyway, working at NBC isn't all that bad, at least it wasn't at my location. Managers are mostly chill, coworkers were quite nice. The work itself was pretty easy. The kind of work I had didn't stress me out, especially on slow days.

However, there are some cons. The pay isn't great, so this is the kind of job I'd recommend to someone who just needs part-time pocket change, doesn't have bills, isn't interested in advancement, etc. Most of my coworkers were highschoolers who had the job just as something to do after school, if that says anything. The coworkers who had this as a full time job were constantly needing and wanting more hours cause of the hourly pay. I left because I had both college and bills, and needed more hourly pay myself.

Also, while the work is easy, it's also terribly boring. I dreaded going to work just for that main reason: I knew I had an extremely long day ahead of me for no other reason other than the fact that I just stand around staring at the clock wishing it would go faster, someone would come in or that I had something to fill time. Slow days, with barely any customers, were horrible because there was essentially nothing to do and the time went by so slow. When it's busy, it goes by faster but can get stressful if your manager is uptight. Besides the pay, this is the biggest reason I left. Way too dull and monotonous, and even short shifts felt like forever.

Another con would be how the managers sometimes acted (I mean, one of my managers literally made me cry and another just shrugged when I told them I felt like I was going to collapse and was experiencing lightheadedness). Maybe it was just my location, maybe not. They took the place extremely seriously and had a lot of high expectations for a place that just sold bundt cakes. I mean, every week we had a mass store text sent out about what we need to do different and better (favoritism was definitely a thing too.) My managers personally were also never on the same page, always telling us things that contradict what the other manager said so it was pretty confusing all the time.

Overall, it wasn't horrible. It's easy, flexible, I really liked my coworkers and I'm grateful for the experience. However, there were just as many cons as pros in my opinion. I would recommend this job to someone who wants part time work or just wants some extra spending money, likes mostly very easy jobs, and enjoys bundt cakes. I would also recommend this job to anyone who likes being bored most of the time, likes experiencing what seems like a very long day no matter how long or short the shift, and enjoys selling a lot of overpriced cake and little knick-knacks. (I'm not joking, my manager said that with the knick-knack items, everything gets doubled in price so whatever price tag you see on any item, it's actually only worth half of that. They're purposely overcharging you.)



What is the best part of working at the company?
The best part about working for this company was getting free bundtlets and once in a while a free 8 or 10 inch cakes along with a box of bundtinis. Some of the clientele was great, as well as products and discounts. 

The one thing they could work on is their compassion and caring for their employees and not trying to fire them each time they’d call out sick with a fever, throwing up, and IBSD (irritable bowel syndrome disorder). I would still be working there if I had more consistant hours, and if they had their stuff together. There are a lot of crafts involved and it’s fun being able to do the crafts but they promise more than they can do.

What is the most stressful part about working at the company?
The most stressful part of this job is there is no employee manual (and if there is they stated, and I quote word for word “it’s out dated, so we don’t have one”) to go by when trying to do your best, there is no communication anywhere in the company, the way of doing anything changes day to day without warning or letting any of the employees know, promised hours if you did a craft good and didn’t follow through, they don’t have a “we have the right to refuse anyone” sign and letting customers walk all over them all the time and blaming the employees for it.

Another thing that was over the top stressful is, due to them not having a sign saying they can refuse service to anyone, because of one bad review (out of millions of customers they get) they would make employees stay later than said and wouldn’t close on time making it dangerous for everyone due to what’s been happening in Ventura etc. 

What is the work environment and culture like at the company?
There are many diverse cultures, and the work environment can be great and bad at some moments. They keep everything clean, when things get broken they get fixed right away, but there is often fighting between the owners and sometimes with the leads. So I would say, if you can work around constant arguments, no communication, little to no hours, and empty promises then this is perfect place for you to work.

What is a typical day like for you at the company?
A typical day can differ, sometimes it can be slow and sometimes it can be as busy as a restaurant at lunch time. It’s hard because on the busy days half the time it would only be me in front and they say “if you need us call us” but then one would go on lunch or be too busy with crafting the decorations for the cakes.

I think they could do better by hiring more crafters and give more of the guest service representatives hours by having them back up the one they put for the guest service representative for the morning. I understand that most of these people are in school and such but sometimes the hours stink compared to other places that you could work and get enough hours to cover your rent.

I worked there for a little while. Can’t lie and say I didn’t have a blast working there because I did as tasks were light and it was very easy to learn. They do make you sign contracts at the beginning to ensure you don’t break any of them and one of the documents is a three-warning policy. Working there I never took out my phone and if I did I was off the clock. If you work an 8 hour shift you cannot use your phone at all during that time so if you have a family emergency outside of work and can’t have your phone on you (has to technically be in the lockers in the back) they’re unable to reach you and will have to drive to the location if they want to contact you or call the store. 

One night I needed to use my phone because an issue came up (i respectfully waited until the lobby was clear and didn’t sit on my phone as I wanted to be respectful about the environment) and I had to settle it quickly so I took it out and responded to said emergency and instead of letting me handle it they said I need to come in the back and let someone know first but regardless they were not understanding of the situation. I ended up getting termed because of it. They told me to only clock out and leave and had no plan in place to follow the three warning policy even as they told me in the beginning. I have seen others text on apple watches or even pick up phone calls in the middle of a shift and got away with it when it was little things like checking the weather or texting a friend. 

Another red flag that was brought to my attention is that they constantly hire people and then reduce hours for other people or contact you and tell you to not come in due to being overstaffed. I was there  
and my weekend hours were cut as well as some other employees and stated that they want to give all trainees (new or old) undivided attention but only kept the new trainees on and cut hours for the older working trainees such as me. It reminds me of an environment where they run through people until they find the perfect fit and I also heard from a fellow past co worker that they lay-off people whenever. 

This place has broken promises so dont expect what you want when it comes to hours and being able to feel human without looking down upon for one mistake. I’ve heard that people have been bullied out of this business before so I would be careful and keep your guard up with applying here. 

I do hope this place continues to strive but they need more understanding and better environment control. 


This was the best solution for me as a college student. No experience required, open to minors 16+, flexible hours, fun colleagues, and occasionally free/discounted cake! Sounded great and it was... for a while. I really liked the job. Crafting is pretty fun for me as an aspiring creative (another reason I chose this position) and many of the guests I help at the counter and over the phone are some of the loveliest people I've met. Customer service has its ups and downs as we all know, but most people can't help smiling when cake is involved! Additionally, I really enjoyed collaborating with my coworkers. For the most part, we all got along and worked well together.

My biggest issues were with management at this particular location. I won't get into the personal issues I had, but I will say that the owner at this location can be very difficult and frustrating to work with. I don't know how other locations are run, but I don't think this place is doing much of a good job. 

First, the schedule is technically "flexible" because the weekly schedule is sent out every Sunday. It's hard to make plans when you don't know when you'll be working until the very end of the week. It's nice that they do their best to cater to everyone's schedules, but it's inconvenient and inefficient. And personally, my availability for the last few months has been completely disregarded. I could hardly get any hours on the schedule. Far too inconsistent. 

Second, there are never any staff meetings or email announcements, so communication is awful. Whenever someone makes a mistake or there are any other reminders or changes that everyone needs to hear about, we have to find out from another coworker who was told about it during their shift (especially if the manager/owner forgets to tell us). Oftentimes, only specific people know how to tackle specific problems because we simply aren't made aware. And we actually get scolded for not knowing these things! 

Third, the pay is fine for a teen, but not for me as a full-time college student. My checks are inconsistent and just keep getting smaller since I can barely scrape up 15-20 hours a week! Plenty of other places are paying more for part-timers. Great first job, but I would like better pay and more consistent hours.

Focus on Poor Management

My experience with management at Nothing Bundt Cakes was challenging and overall disappointing. Communication was often unclear, especially from your manager and decisions seemed arbitrary. There was a lack of transparency regarding company goals, and feedback was rarely provided. This created a difficult working environment, as it was hard to understand expectations or feel supported in my role. Improvements in management communication and support would greatly benefit this company. You should never discourage your team and get a real manager, not an unfit person who lacks experience, motivation, and dedication. Employees need their employer to be inclusive and helpful. 
  
Focus on poor ownership 

There were noticeable issues stemming from the ownership's approach to the business. Decisions often seemed short-sighted and primarily focused on immediate gains rather than long-term sustainability. There was a reluctance to invest in necessary resources, such as training others on your bake team, and asking a lot of a two man bake team on short notice which hindered our ability to compete effectively in the market. This approach created a sense of instability and made it challenging to align with the company's overall goals. In my years of experience at this particular bakery, I have never seen owners who are so ambitious about being money hungry than caring for their employees and letting everyone around them be overworked.
 
Conflicts within team members
While the work itself was engaging  (before the new ownership came in), with new owners the environment was often affected by interpersonal conflicts. There were frequent disagreements among team members, and cliques seemed to form, which sometimes made collaboration difficult. (Some employees were pleasant to have around and communicate with!) Communication breakdowns often led to misunderstandings and unnecessary tension. While management did useless/ nothing attempts to mediate, the underlying issues were never fully resolved, creating a somewhat stressful atmosphere.
Overall Nothing Bundt cakes, lacks leadership and skillful owners. 
I would not recommend working here. 

Pretty much your typical minimum-wage job. My particular location's customers had local renown for being difficult, which was very draining at times, but it did provide many opportunities to learn about customer service both in-person and over the phone. The same goes for holidays, when order numbers ramp up along with the number of adults who act like entitled toddlers over... cake. In the time I worked there, I had five different managers with wildly different styles, which was again draining but an opportunity to learn. They were all well-meaning, but their bosses were very annoying: sickly-sweet, fake upbeat... not my cup of tea. Changes from corporate were implemented that often made one question whether these people had ever worked the jobs they were micromanaging. They also stopped letting us take damaged cakes home, which was bizarre -- sooo many cakes are thrown in the trash that are perfectly fine to eat, just not pretty enough to sell. Also took away the GSRs 10% cut of retail sold, which was apparently left over from when our location was a franchise and not in line with corporate stores -- understandable, but it had been a nice touch to make us feel appreciated (especially because all the retail is overpriced). My biggest complaint is an attitude definitely passed down from local leadership and probably passed down from corporate: they don't want to lose a single customer. Even if that customer is incredibly rude to the point of making a (not typically sensitive) employee cry, managers and assistant managers don't back the employees up, or even just let an irrationally angry customer go! Not only did they not back us up, they would reward store credit to people they acknowledged were extremely in the wrong, and our store is one of the most successful across the country. Keep in mind, my perspective does not include that of froster, baker, or dishwasher roles, which are more physically demanding. Overall a good place to get used to interacting with customers and a high-pace environment, but I would never in a million years want to work there long-term.

The job itself is honestly fun once you get the hang of it, but the training can be super confusing in the beginning. You're kind of expected to mess up a bit—especially with learning the register and how to take orders. Explaining the different programs (like emails, apps, and sign-ups) is also tough, since a lot of guests are confused too. They really push getting people to sign up, but it’s hard when customers are in a rush or just not interested.

Customers are a mix—some are really nice, love to chat, and make the shift go by fast. We also had some regulars that were great and made transactions super smooth. But you definitely get some difficult guests too, especially when it comes to cake orders. There are limits on what the store can do, and it gets tricky when customers want things that aren't possible.

One of the biggest downsides for me was the lack of support from management. Most of the training is just watching videos or shadowing people, so your first solo shift feels like you’re being thrown in with very little prep. I really wish there was more guidance on how to handle tough situations or difficult guests. It also sucks when the store gets slammed and managers are nowhere to be found—we often had to stop what we were doing just to go ask for help, even when it was clear we needed backup. This was especially rough during the holidays when things get super hectic. In my opinion, that lack of support is a big reason why so many people end up leaving. We also seemed understaffed often, which made it difficult to request time off or call out. Yet, coworkers still lacked hours because of how slow it could get sometimes, especially during summer.

That being said, the role can still be a lot of fun—especially when it comes to decorating cakes. I enjoyed the creative side and had some great conversations with my coworkers. Even though I wasn’t there long, I didn’t leave on bad terms and really appreciated the time I had with the team.

Hire slow, fire fast. Worst decision of my life was going to work for these people. NBC itself is great, but the owners of this location are not. I never had a review whilst employeed. I came into open the store one day, and the owners husband was there. He asked me how I was, I replied that I was doing alright. I was about to clock in when he stopped me and said "before you get to far we need to talk, this isnt working out. We are gonna have to let you go." He then proceeded to tell me that my customer service wasn't good, that I didnt deliver a cake to a neighboring store, and that the tention between myself and the new manager wasnt getting better. 1st, the new manager had given me 2 gift cards rewarding me for my excellent customer surveys and we had a conversation about me taking charge of the brides since she observed me handling a wedding order. 2nd, the cake that didn't get delivered. That day there was 3 shift leads working, I was not the one who processed the order, nor did I speak to the customer about the cake. I was asked one question, by the shift lead who was speaking via phone to the said customer, do we charge a delivery charge if its going nextdoor. I said no, we wouldn't be driving or anything so no. That was the last I heard of that cake. I had no idea the sale had been made or anything. YET I WAS BLAMED FOR IT, AND NOT THE SHIFT LEAD WHO TOOK THE ORDER AND MADE PROMISES. 3rd, the tension between me and the new manager. Whatever imaginary thing was happening between me and this manager, was surley a lack of confidence on her part. I came in, did my job and I did it very well. I never called in, even when I was sick. Alot of shady things went down in this store. The way I was treated by these employers was absolutely unprofessional. Anyone thinking of working for this company should consider just opening a location of their own. Never in all my life have I worked for such a horrible, unorganized set of owners. In fact the co owners were smart to have walked out the first week they were open. I applaud them. Think hard about applying here.

Easy job to get into the routine of, they make sure you're informed in all aspects of what's expected of you, which to some might be a little much considering the low pay and hours. But work itself was easy after you got the hang of it since there was 
the same standard routine everyday. Time went by fast when business was popping but in the times where business was slow it was a bit more boring/unfullfilling. The one thing I didn't like was that pay is 9 an hour for front of the house, which wouldn't be so bad if it weren't for it feeling like pulling teeth trying to get more hours added to the schedule. That is unless you were in a management position, then you could work full time. Advancing into higher positions did not really feel like it was ever encouraged/mentioned or even felt like a possible option.  Even after I had spent a significant time at the company and did good work continously I still was not given any opportunities to rise up to a management position or felt like I could have a professional discussion over potentially getting a small raise considering I informed them politely that I was a college student and couldn't possibly sustain myself independently off 9 an hour, but told them I would love to stay at this place of employment if this issue could even be DISCUSSED in the future but that wasn't ever an option. I would've stayed longer with this company if it weren't for this reason. The no budge on the low pay only rubbed me the wrong way considering they only give full time hours to management so getting more hours was difficult to obtain and because of how much money they make each day it didn't make sense why they'd set a low hourly since competition payed significantly higher and without all the hassle... I would recommended this job for high-school student still living at home w little finanical responsibilities. I'm not sure if everybody will have that same luck but that was the case for me. 

Top Job Titles	Average Salary
Cake decorator 949 salaries reported	$14.25 per hour
Guest service agent 584 salaries reported	$13.82 per hour
Baker 608 salaries reported	$15.34 per hour
Dishwasher 373 salaries reported	$15.07 per hour
Bakery manager 203 salaries reported	$18.23 per hour

Working at Nothing Bundt Cakes: Company Overview and Reviews

Nothing Bundt Cakes

Nothing Bundt Cakes Ratings

Popular jobs at Nothing Bundt Cakes

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected