behavior technician

registered behavior technician

physical therapist

human resources assistant

NovaCare

The night starts out with me getting report from day shift. I then check each of my patients charts to gather information Re: each patient. Ex: code status, Npo, foleys,ostomys etc. I introduce myself to each patient on my first set of rounds and let them know that I will be with them until 7am.( work 12 hour shifts) 9 patients is this most that I've had since I've been employed here. That's a lot...These patients are really sick and needs a lot of attention. The RN usually have either 4 to 5 patients per night. They are not above giving patients baths, helping to reposition or answering any call lights... which is a big help. The pay is not very good here.. for a hospital...you may be able to survive with a prn job on the side. The supervisors are pleasant to work with and do not mind helping you either.
Upper management seems to be okay. Haven't really had to deal with them since I've been here..That may be a good thing.
We have an amplion system for call lights and patient requests
For Ex: if they ask for ice..it will ring your phone and show up on TV monitor you accept it or deny it depending on what you are doing..Then it will ring someone else's phone on the floor for them to assist that patient.
This job is physically hard and mentally rewarding. If  you don't enjoy helping people and you are just looking for a paycheck.
You will  be very disappointed...I am here to make life a little easier on our patients..i  came on with the understanding that I  was  not going to strike it rich...but if I  can make a difference  in someone's life. That would be my bonus.

Assignments are called "sets" which means that a group of patients has been put together and that group remains together. Patient groupings were made apparently without thought to acuity. Some nurses sat around and did very little while other nurses could not get their work done due to the high acuity of their patients. Most of the patients are on multiple medications (25 to 35 medications average) and times assigned by pharmacy do not always follow the 9-1-5-9 times most hospitals use. All meds need to be signed out of a locked machine and they only have one! My sets usually needed meds almost every hour so I spent a great deal of time in the med room either waiting in line to sign out meds or administering the meds. Several times a week I wittnessed a family member or friend of a patient (different patients all the time) come in and complain and sometimes yell and or verbally abuse staff. Sometimes they were obviously drunk or impaired. If these persons complained to management NO MATTER WHAT the targeted staff would be called into the office and receive a verbal warning. It was believed by management that the staff should be able to handle these disruptive and sometimes abusive situations and did not help staff with these issues. All the charge nurses except one had less than three years experience as a nurse. Staff were leaving in droves and agency staff where used daily to fill the gaps. Maybe it's just me, but I saw select as a recipe for disaster and left after working only 4 months. :(

Would work 45-50 hrs / week and take all patient documentation home. Raises and promotions are almost non-existent in this company, and only high-level management receives bonuses (they can disburse as they please, but rarely do). 

I had some good experiences with great people in some locations and terrible experiences in others. It's partially what you make of it, but job advancement & work/life balance are highly dependent on any given location's local management. 

The outpatient settings are typical PT mills where the goal is to pump out as much volume as possible, and staff burnout does not matter to management. Turnover is high in some areas, though I'm sure there are some good locations as well where staff remains for years. In my experience, I witnessed constant staff turnover, including 6 employees leaving the company within a 2 month span due to poor management, burnout, lack of support & advancement, and toxic work environments (verbal abuse, unrealistic expectations, forced to work unpaid hours, etc).  

This company does not care at all about their employees. The acuity is always wrong. They are always understaffed, nurses have anywhere from 5 patients on day shift and 6+ on night shift with no aids or monitor techs. There are many days where there are no aids on the unit. The nurses do not get to take lunches even though they are docked for them, nurses don't have breaks throughout the day, and the nurse manager is nowhere to be found on the unit, no matter how much everyone is struggling due to short staffing. The upper management sit in their offices, if they even come in, and have their doors closed. The morale is nonexistent in the North location. The management does not care about nurses working hard to take care of their patients, they only care about bringing in new admissions even without the proper staffing. Many nurses stay over to finish their work and are given points because they do not want to leave this work for the next shift. I would never recommend this company to anyone even as a last resort. Every nurse in this facility is putting their license on the line every day. Again management does not care about it's employees, most the time management is not present in the facility. Do yourself a favor and run as fast as you can from this company, losing your license isn't worth it!!!

Overall the clinical, patient-care staff is friendly. There are some very knowledgeable professionals in each discipline, from CNA/NSG, rehab, respiratory, pharmacy, wound care, etc. It has the potential to be a very good job in many disciplines; however, upper management has created an environment of fear and relies on bullying to lead versus true concern of patients or their staff. Staff morale is currently poor because of this, and it has become a stressful and, at times, hostile place to work. You do not feel the ability to vocalize any concerns or suggestions because of the fear of retribution/retaliation. The floor staff is, overall, much more professional than the leaders.

I would recommend to anyone looking to work here, to research the company. If any way possible, try to talk to the staff in confidence - not who is picked for you to talk to, just a sampling of people from whatever position you are applying for. I urge you to ask questions about how they truly feel about such topics as ratios, ethics, leaders, how they are managed, if they feel valued, the work environment... whatever you value in a job, ask about it. I'm not sure if they would feel at liberty to share, but I think it is important to get a feel for what you may be getting into.

i learned about how to invest, and detect reasons why for zero pays. i would call insurer and investigate the date of services if it had authorization most insurances will retro auth some others dont so if a date of service has no auth and insurer will not pay for no auth, it'll be wrote off to bad debt and that would be the clinics fault for not receiveing auth that day of service, it'llnver b the patients responsibility for the clinic's mistake they'll get a free therapy due to mistakes clinics make almost everyday. This company could be i danger in the future and could go out of business if they dont teach those working in the clinics in Texas New Jersey and Flordia. We were a team of in-patient accounts. i learned how to mailed claims out to patients and insurer's with medical notes and anything needed to get the money in the door, being in th collections team thats what is always good! my goal monthly was 10% income. At least review and make changes to 15 accounts or more. Very Important just focus on work not on anybody but your j.o.b. the hardest part was just dealing with hearing all the drama and being new it was hard. i didnt think it was professional.

A typical work day for me is a little chaotic.  It begins with managing schedules and staff followed with daily meetings with administrative staff.  I also participate in care conferences with family members regarding the care of their family as it relates to therapy services including Physical Therapy, Occupational Therapy, and Speech Therapy.  I also treat patients throughout my day.  I am in charge of managing weekly reports and participating in conference calls with the corporate office for educational purposes and to relay information regarding our patients in the facility.  I have served as an Assistant Regional Manager for Select which involved overseeing various skilled nursing facilities, scheduling, patient care and documentation.  The hardest part about my job is watching my patients leave, either to return home or to return to their heavenly home.  I become very attached throughout care.  The most enjoyable part of my job is watching patients improve, perform the impossible, and returning home to live their lives with their loved ones.  Select has been wonderful in allowing me these opportunities for the last 7 years.

The job itself is something that I love to do- Talk with patients, and get them the best care they could ask for. Explaining a patients benefits to them gives me a great sense of helpfulness and pride, especially for those who don't quiet  understand what they carry. I also do the scheduling and billing closes for this company. The billing closes intrigue me because there are so many different aspects of these insurances that have to be understood.  To be able to carry out a profitable billing cycle each week has been difficult for the center that I work for but I know how to do the best that I can given the circumstances, all while keeping my patients in the top tier of thought as well.

 The latter half of that last statement isn't something my boss is really in tuned to. He also has no human compassion, he expects entirely too much for someone who is not in the management position like himself. That being the least favorite part of my job is minute compared to the better parts, but unfortunately happiness does not pay my bills or take care of my daughter.

I would say the benefits and PTO were good and I liked my co workers and patients. Management and administration is a different story. I went through 3 DORs before I completed a year of employment there, they either quit because they were fed up with the building or were forced out by administration of the building. Management constantly criticizes for productivity that is under 90% but does not give solutions to fix that or on documentation issues. Expect you to work overtime and to wait for new admissions to evaluate on the first day even when you do not have any work to do as all treatments are done and expect you to sit around even if it ends up being a two hours plus wait or if the patient comes at all. I could go over more but i don't want to ramble on. I would recommend not working for this company there are better places out there keep looking it is not worth it to work here.

This was my first job in the corporate world & believe it was the pinnacle of my career!

I enjoyed the opportunity to apply my past experience & knowledge to develop a newly created position in the company.  Staff at corporate & in facilities were very supportive of the role.  Good teamwork!

Corporate staff reacted timely to my findings during hospital visits & respected my opinions of hospital leadership performance.

The extensive travel required for the job became burdensome after about 7 years & I attempted to retire in 2010, but company asked that I continue to work as internal consultant, which I did until the end of 2012.

I enjoyed interacting with corporate & facility staff at all levels.

Top Job Titles	Average Salary
Behavior technician 9 salaries reported	$23.72 per hour
Registered behavior technician 2 salaries reported	$23.75 per hour
Physical therapist 2 salaries reported	$88,000 per year
Human resources assistant 1 salary reported	$24.36 per hour

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