support specialist

care coordinator

medical specialist

finance coordinator

verification engineer

Novocure

Novocure employees do amazing work for their patients - the technology is wonderful and an asset to the oncology sector; however, they create company policies to use them only when they feel like it. HR has lied many times about what is allowable - they need a new HR team, as the current team members are politicians and marketers. They do not utilize their current talent and employees’ experience and skills properly. They hire individuals with zero experience in higher-level roles. They’ve allowed verbal abuse by management. They turn a blind eye to retaliation against whistle blowers. They do not support current employees. They will hire director-level employees without a college degree, but punish an individual contributor for not having a degree, via, lack of advancement, lower pay for doing the same job as peers. They do not want employees to relocate and work fully remote, even if the position is able to successfully do so. They make exceptions for some employees, but not others, depending on their relationship and history with management. They promote friends, even if they aren’t as qualified. 

But most of all, the way they operate, the systems and applications, the processes... everything is very dated and manual. Comparable to work done decades ago. They haven’t provided any financial assistance for the personal costs of working from home. Employees have dipped into their own funds to purchase equipment needed to operate fully. Updated equipment and technology is denied at times, even if there are significant set backs due to slow and older laptops, etc. 

If you’re an employee coming from a more advanced company, a more savvy company, and a place that operates in current times, this company may not be for you. Plan on working twice as hard to accomplish the same type of work you’ve successfully done at previous companies. Do not bother speaking up, or trying to make it better, the management team thinks they know everything and believe this is the only way to operate.  Also, you won’t get much work done or be there for your employees/direct reports due to the number of meetings held in a given day. The workload wouldn’t be as bad if they worked smarter, and advanced their systems and processes. 

Novo cure as a whole is a good company...but when it comes one single department.... Its a joke and there are MANY people who will back that statement up!  Those of us that have left and those that still remain and who have been lucky enough to get out of the department before getting their butts kicked to the curb. 
Management doesn't care about its employees in a certain department.  The turn over rate is outrageously high, but yet its the employees fault always when they come into disagreement (employee vs management).  They say they want to help, but they don't.  They (management and HR) say that they care and want to fix things that are wrong, but Multiple people over the course of 18 months have been to HR  about things that are wrong, and it all gets shoved under the rug.  They are absurd.  There's extreme favoritism is unreal! culture in this department lets the leads sit on their a**es all day long and then they will over work the other employees until they get sick and then refuse them time off until they have a mental break, and then when they say they are going to quit, then they will say, "oh we care about our employees and mental health, so we will make sure we give you a week off."  
They say they want to change things, but when people stand up and point out what is wrong, then it becomes the employees fault, and no one from the Leads on up changes their behavior.  
Why would someone stick it out working there in the department?  Who knows....that's why they had lost over 6 employees within less than 1 years time in 1 single department.  BUT the problem people still remain in leadership positions. 

We have grown exponentially with hiring more people over the course of 5 years, however we have neglected to actually grow our profits. We have definitely put more emphasis on DEI and less on actually making our company better. Every device support specialist receives the same pay regardless of where you live. If you live in New York, you get paid the same as someone living in the midwest. There is no cost of living adjustment. The bonuses are nice and there is company stock awarded. It was great when stock was $200/ share, now it is $15/ share. The company car is a good perk and generous time off (new hires get 3 weeks PTO + floating holidays). Management is hit or miss. Not a great place to grow as there is definitely favoritism involved. If you want to grow or perhaps move departments, it is very difficult as whoever is hiring already knows who will be taking the position. Job wise, it can be tiring visiting patient homes especially ones that don’t want to use treatment and treat you poorly. But there are the ones that make it worth it. Overall, decent place to work but if you want any growth opportunities or more pay I would recommend looking at other med device companies as they offer around $20k more base. 

What is the best part of working at the company?
The Optune treatment itself. It is an amazing treatment that offers its patients hope. 

What is the most stressful part about working at the company?
The Rev Ops leadership team lacks empathy for their employees. They are bias and lack the skills and discipline necessary to lead their team effectively. Lots of employee turn over because they do not treat everyone equally and fairly. 

What is the work environment and culture like at the company?
It is extremely toxic. The company states that they are big on diversity and inclusion but that is not the case. If you do not agree with what management is saying or if you have an opinion on something then you will not get far in this company. They only promote within their click. If you are a minority and have a voice this is not the place for you. 

What is a typical day like for you at the company?
Tons of cases and projects. No guidance from leadership. One month they say one thing and the next month it’s another.

A typical day at work was addressing your designated region of the country by helping providers and their staff with the patient on-boarding process. I learned how to understand the business from the inside out because my direct supervisor provided the opportunity for me to learn as much as I wanted to. The work place culture within the care center can be cut throat but if you keep your nose down and do your work you will get along just fine. The hardest part of the job was the start-up culture always comes with constant change. The most enjoyable part of the job was working with brain cancer patients, my business team and my direct supervisors.

Good company with absolutely terrible managements that truly lack experience in managing.

Supervisor constantly talked badly behind the back of other departments. 
Training is short often times not enough. 

I'm often trained with someone that isn't a shift lead or a supervisor when the global zoom meeting clearly stated that "an employee title must reflect his or her responsibility." 

So I'm not sure what the goal of having someone who is clearly not fit to train end up training a new hire would accomplish??? Lack of management skills, terrible management. 

Novocure offers great benefits, which gets many employees in the door. However, the company is understaffed when compared to its growth, and many of its systems are antiquated, which leads to extra work for the employees it does have. The salaries are low compared to similar jobs in this field, and there are few opportunities for advancement. The company overall has a good work/life balance, and is a good way to start in a healthcare field for those with no experience.

Very rewarding position working directly with patients utilizing a wearable, portable medical device for their cancer treatment. Time off and work/life balance is great. Pay is substantially below market average about $20k lower base salary for comparable clinical application specialist roles. Very limited opportunities for career growth. Very limited individual financial recognition for higher performance. Standard annual pay raises. Company recognizes everyone with stock options, however have insignificant value if stock is underperforming. 

What is the best part of working at the company?
Co-workers Only and being able to work remote 

What is the most stressful part about working at the company?
C-Level and Senior Management not knowing what they are doing and letting go of great people 

What is the work environment and culture like at the company?
Not the culture they claim to have 

What is a typical day like for you at the company?
Varies depending upon your responsibilities

I really enjoyed my time at NovoCure. I enjoyed receiving a list of tasks that needed to be completed and being able to work on them how i wanted. I got along well with coworkers and those outside my department. Others would explain how their part ties into the goals of the company and we would have exercises that are to help the departments intermingle and understand the stresses on one another.

Top Job Titles	Average Salary
Support specialist 2 salaries reported	$64,362 per year
Care coordinator 3 salaries reported	$21.88 per hour
Medical specialist 1 salary reported	$58,000 per year
Finance coordinator 2 salaries reported	$22.38 per hour
Verification engineer 1 salary reported	$108,750 per year

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