automotive glass technician

repair technician

customer service representative

automotive technician

technician

Novus Glass

From my point of view, I feel that this is probably one of the worst companies I’ve worked for. Management does not do well in a stressful environment, emotions and personal problems get clouded causing conflict in work force. There are also not boundaries when it comes from separating work with personal issues. It’s like pulling teeth to have any personal days or appointments without having backlash. Either need to have either more employees or a better system. If there is a shortage in staff it’s not the employee’s responsibility or problem. The only thing that was worth staying for the time I worked there were the glass techs. 

Typical day at work was a smooth but sometimes stressful day especially HAIL season. I learned very good customer service skills and a lot of automotive knowledge. Managment wasn't the best due to them not allowing to accomadate tasks to perform better at work. Workplace was great when I was there but stressful because management was one way and it had to be that way. Biggest thing is that I was blamed for making mistake but there was no support on what to do different or better. There was no moving up in the company and the hardest part was you wouldn't have a work life balance because if would mess with the bosses schedule. 

What is the best part of working at the company?
When Matt Innes owned it. It was the best company in town

What is the most stressful part about working at the company?
New owners turned it into a toxic workplace 

What is the work environment and culture like at the company?
Toxic, no respect for what was created over a decade of service to the industry

What is a typical day like for you at the company?
I was forced out no longer work there

What is the best part of working at the company?
Great laid-back atmosphere!  Exceptional customer service and always busy.

What is the most stressful part about working at the company?
Doing more than what was expected and not getting compensation or even a thank you.  Very underappreciated.

What is the work environment and culture like at the company?
Relaxed and fun most of the time!

I learned a trade here of how to become a glass installer 
patience from the owner to teach me 
Hardest part of the job was high end cars alot of sensors and little parts that need a lot of attention to make sure everything went back together properly

Small business environment doing high volume and high quality work. Unnecessarily high stress environment. Owner uses labor for personal projects. Pay is okay but benefits are lacking. Poor communication within the shop. Poor follow through from leadership.

Loved it when I started. My manager likes to nitpick and powertrip about things they have no knowledge on though. Really took the warm fuzzy feeling out of it. The pay is decent if you’re willing to work hard, but be mindful who you work under. 

It is a family business. I work for my dad and I do a lot of the office work and my brother goes and replaces the windshields. They are very fair on price and hardly make mistakes.I love working here, but I need to make more money for when I turn 18.

I initially enjoyed owning and managing the franchise. However, lack of corporate support and name exposure, made it difficult to grow. After years of marketing, I decided to close the business.

Head management is very difficult to work for/with.  You're better off not having to report directly to them.  If they don't like you your out.  Nothing to do with your abilities.

Top Job Titles	Average Salary
Automotive glass technician 15 salaries reported	$22.97 per hour
Repair technician 31 salaries reported	$57,000 per year
Customer service representative 1 salary reported	$20.00 per hour
Automotive technician 4 salaries reported	$23.00 per hour
Technician 1 salary reported	$33.00 per hour

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