esthetician

membership coordinator

nurse injector

aesthetic nurse practitioner

call center representative

Novuskin NV LLC

Novuskin seemed like a great idea to work at from the day getting offered a position. It had a few great things going. A relatively new company, and a lot of enthusiastic people. That is probably where the good in this review stops unfortunately.

Working at several different companies, I have seen about everything from small business struggles to large corporation misconduct and neglect. Novuskin's "Management" was terrible, I mean terrible. The only people that were genuinely good people was everyone NOT given a management title. Alon, managed the back office, was was no more than a call center and warehouse and a couple offices, while Anna managed the spa. They both were incredibly demeaning and disrespectful, and as an employee at Novuskin, I have never been treated with so much disrespect and unprofessionalism ever in a workplace.

A little bit about some of the strange and shady business that goes on. It is technically two separate companies, essentially one manages the product, while the other manages the spa itself. Very strange, and not sure what else to think of that beyond what we were told. Also, they have cameras in every single room and hallway. Assuming they don't trust employees or don't have faith in them. Perhaps I could understand cameras in the hallways or entrance/exits for security reasons, but surely not in PATIENT rooms and offices. If you enjoy being micromanaged, and a lack of privacy, anywhere in the whole area of the business, then disregard that last sentence! The "Management" role seemed to be sitting in front of a computer with a headset on, watching cameras of everyone, a little strange and incredibly invasive. Why don't they actually do something productive?

The products and services offered, some are great, while others are a joke and total scam. Please let me know when you can stop using that daily product, and your results are still there days later after not using it! The pay was acceptable, at best. 

Nevertheless I hope you enjoyed my honest review of this company. Truly the worst job I have ever had and I would never wish this to be anyone's employer. Good luck! 0/10 - Do NOT recommend.

They brought me on as an aesthetician but it was really a sales job. I did more complex facials at my schools student spa than here. The whole thing feels gimmicky & fake. They told me to think of the position as if I were a car sales man?? Point blank, sales is all they care about‼️In the job add it stated aesthetician’s would utilize a multitude of products and modalities to treat clients, but instead you’re just doing a “first time facial”. YOU WILL NOT BUILD CLIENTELE HERE! They’re work-life balance is trash and I almost never had a lunch break because they didn’t have a grace period... which means if a client showed up 30 minutes late.. you’re staying late. This just ends up putting you behind and eating into your ONLY break. If you work here expect to be scheduled 5 days a week and yes they will schedule you to work weekends EVERY week! If you have a family or a life outside of your job, don’t waste your time here. They’re also terrible at replying to inquiries when it comes to their employees. I sent in my resignation and didn’t even get a response till almost a week later. 

Be warned this place is not for the faint of heart- the high turn over is there for a reason. The owners are truly apathetic, unprofessional and downright rude to employees. Next management: unproductive, unprofessional and will degrade you at any given moment.  Yes we all want to make money and build a reputable business but it’s not worth the physical labor day in day out doing only body treatments, possibility of malpractice due to improper training and supervision or the mental turmoil this place has caused. Management consists of (newly licensed) estheticians, but NONE of them ever take clients even when absolutely necessary and will blame you if something doesn’t work out 100%.-Mind you they sit at their chairs in the office all day and watch/listen to your every move. Training: you get possibly one day with their lead manager from NV in person or their online portal of info, which is great if any of us had done anything like this prior but not so great if you are new to your career in esthetics. One take away from this experience: KNOW WHATS RIGHT AND WHATS WRONG.

Forget the negativity that you see. As with all companies that are start ups you try to go one way and then you go another way. I have been here since 2019 when Novuskin opened. Yes there have been challenges...but I see real progress from where we were to where we are now. I enjoy the people and the atmosphere. Everyone here including management put their heart and soul into this company so that it succeed. And yes there are two companies that has never been a secret because there are different owners for both companies. The owners partner with eachother, there is nothing wrong with that. 

We are a family here at Novuskin. We strive to create an environment where all feel welcomed and loved. This is not just a company to work for this is a place where you can see your dreams come true. No we are not perfect there is not a  company alive today that is. But we are passionate and we do really care about our employees. 

The pay is good but let's be honest we all want more. 

I have worked with Novuskin in the Greenwood Village, CO location since July 2021. I have learned more with Novuskin in 15 months than I learned in my entire prior esthetician career. Education and safety is key so at the end of the day I know I am serving my clients in the best way possible. I love that this is not a stagnant company; I have been promoted several times myself and have seen other hard workers be able to achieve promotions and some awesome incentives. Being open seven days a week and working with a large team makes scheduling flexible. Novuskin supports your self growth to be more confident in many aspects of life as well as providing a place to grow along side a passionate team. If you are money motivated, excited about skin care and body enhancements, and looking for a long term career Novuskin is the place for you! I love my job and learn something new every day.  

Working at Novuskin has been such an amazing journey so far. And I am also excited for what's to come. If I am honest I've never had a job where I'm excited about coming in to work. But Luckily, Novu has definitely changed that for me. I look forward to seeing all of my coworkers and coming in and knocking the day off like champs. I am a firm believer in "Team work makes the dream work". Simply because when you are working at a place that you can say that your coworkers respect you and you all just have that connection, it makes the job so much easier and nothing seems impossible. A normal work day for a receptionist is always busy and full of multitasking. Novu altogether makes the job seem easy. I wouldn't be able to say that there is a really hard part of the job. There is always room for learning something new at Novuskin and I absolutely love that! 

I went into this job really wanting to like it, but let me be honest so nobody else gets blindsided. The “training” is basically nonexistent. The manager teaches you something once, in a rush, and then expects you to magically know it forever. No follow-up, no support, just pressure.
Be prepared for constant last-minute changes, new tasks thrown at you out of nowhere, and absolutely zero structure. You’re expected to handle data entry, memberships, pricing, and inventory like you’ve been doing it for years — even though they never properly train you on any of it.
The girls were sweet and the environment itself was fine, but the management? Yeah… if you like stress, confusion, and being set up to fail, this is the job for you. 

We start the day off with our daily morning meeting where we sometimes learn from presentations, watch inspiring videos, or learn about some different styles and techniques to help us have a better session with our clients. This is a sales position however it is not high pressure, there is no quota you have to meet. You just set a goal for yourself and try your best to achieve it before the month is over to get the incentive given for that month. We give facials, consultations, teach product knowledge, and how to use the home device to our clientele. In the session, if the client wants to sign up for a membership, we show them how to do that and that counts as a sale on our part.

If you want to work for a puppy mill, with terrible management, ran by egotistical CEOs that do not know one thing about running a business apply here. You are bombarded with unhappy clients with unrealistic treatment times and expected to sell ridiculously priced monthly memberships and make very little off them. Management as well as the owners make commission off of you so all they do is force you to sell. They do not care about customer service whatsoever. They watch and listen to you over cameras, which is weird. Most of the clients do not even know that they are being watched. Overall you are overworked and underpaid. They have an extremely high turnover. Clients are constantly unhappy with the business practices. If you care about your license and reputation steer clear.

There is so much growth opportunity here. Management / Owners do really care about all the employees. Being here is a breath of fresh air!!! Not only do we have benefits we have a sense of belonging. You get praise when you are doing well and giving it your all and direction when you make a mistake. I feel valued and a part of something that will help me in my journey. The best part about working here is not have a ceiling...no one trying to hold you down / back from obtaining your goals. As an employee I more direction now then I did working in large companies. I have the potential to grow without putting limitations on me. If you are lucky enough to be apart of this great company consider yourself stepping into your greatness.

Top Job Titles	Average Salary
Esthetician 9 salaries reported	$22.83 per hour
Membership coordinator 3 salaries reported	$22.50 per hour
Nurse injector 3 salaries reported	$52.50 per hour
Aesthetic nurse practitioner 3 salaries reported	$175,000 per year
Call center representative 2 salaries reported	$17.00 per hour

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