installation technician

inventory associate

assembler

site administrator

project manager

Npsg-Global

I was a local, direct hire. In the beginning, the job involved a lot of busy work finding things to assemble/prep for eventual installation. This made the workday pretty much stressless and sometimes we would even leave early but still get paid for the full day. Would get 1 hour for lunch and 2 paid 15 minute breaks (or more during the hard-push towards the end of the project)  Project Manager made sure we got the 40 hours. Sometime I marveled that I got "paid this much for this work" As we got closer to the "deadline" 60 hour weeks made for easy money with really nice paychecks. The "go live date" kept getting pushed back because of production failure of contractors, not NPSG. This ensured that our jobs remained mostly stress free and once again I would often walk around looking for an area finished by the mechanical contractors so I could do my work (5S taping). It did get a bit hectic as we finally got close to the actual launch day but knowing how much money I was making made it easy to deal with. I had a family situation that prevents me from continuing on as a traveler (another local job will be available eventually) but, especially if you are single and/or don't have child custody issues, you can realize a good bit more money as a traveling installer (per diem, paid travel, paid hotel/car rental) by saving a lot on living expenses and getting preference on overtime.

NPSG will work you to exhaustion. Burn out is unavoidable. Rarely get to go home and when you do you’re likely going to have 48 hours to visit with family/friends before you have to be back out on the road. PTO accruals are a joke. Communication is poor across the whole net work. Unless you’re an a**-kisser you won’t get far in this company. No personal time off or paid sick leave. They expect you to work no matter what. I’ve personally worked with pneumonia because they don’t have the staff to cover you if you’re sick. $30/day per diem for food expenses is not enough when you buy $200-300 of groceries because you’re told you will be somewhere for a couple of weeks and the next thing you know you’re receiving an itinerary to fly out the next day and will have to give away or trash all your groceries. When you bring it up to management they tell you that you’re SOL and the per diem is given to you to cover those costs. NPSG does not train you on anything they do unless you get a decent PM that’s willing to help you but they are usually stressed to the max dealing with clients that the PMs rarely have a chance to properly train you. Most people in the company have the same experiences being “thrown to the wolves.” Morale is low consistently due to everyone being on the road for months at a time with no mental break. 

I started with NPSG as a temp, picking up trash, cutting boxes and sweeping the cage. Back then we work 12hr 6 days a week, with longer days during "go-lives". I worked everyday I could and eventually was hired on full time assisting the install team. Within 2 months I was a lead of my own team and within my first three months I was traveling. I became a manager by year 3 and managed small to medium jobs with crews ranging from 8-26 people. Its not crazy hard work, but it long work. Do your job, save your money and you'll be fine. I'll be honest, I believed I was 'overpaid' as an installer, but I figured it was a premium for being on the road. This job is 100% travel, it's not for the faint of heart. 

I spent 8 years with NPSG, and the only negative thing I can say is that the communication was pretty bad. One day you're in one state on a job, and boom you get a call saying you have to fly to a different state to help another crew. There were some days that I felt as if I was being overlooked. One time I was forgotten about during the off season and was out of work for two months. But they finally called me and I had to fly out the day after Christmas and had to spend New Years in a different state. 



“Understaffed and under paid.” That’s the saying I’ve heard most since working at NPSG. There is little to no training before you get thrown to the wolves and are forced to figure it out or you get fired. Poor management with zero communication skills. Can’t get support when you ask for it. “It’s not my job” - well it is today. You will do the work of 4 people daily and it still won’t be enough. The company is greedy and is only giving its associates the bare minimum. $30/day per diem is not enough to buy 3 healthy meals a day so your physical health with decline significantly. If you do buy groceries it’s best to go shopping every few days because they’ll send you off to another site after you’ve spent $300 in groceries for the week and you have to toss it all out and when you ask for reimbursement the answer you’ll get is, “that’s what the per diem is for.” Have a family? Better enjoy the 48 hours at home with them you get once a month because there’s way you’re getting any longer than that. 

This company will use you up and drop you. The pay was very good but it was not enough for what you put up with. Get to work to be barked at by management every morning no matter how good you did the day before. Most of my coworkers were great but there was only one line leader who was worth anything. Most people I talk to applyed for a total different job then switched it to pod builder. It's a extremely hard job, it's great for the right person but that's not most people. After 2 month they say you get health insurance but it was never offered and when we began asking we could not get answers. They tell you to work faster and faster but when someone would get hurt it's that person's fault for going to fast PLUS your told not to go to the on sight nurse for anything!! 5, 10 hr days a week turned into 6 and if you did not show up for Saturday you were sent home Monday and Tuesday, not aloud to work. 

On your first day of work they threaten to send you home if you do something wrong. Management does nothing all day but stand around all day and yell at you to hurry up while they do nothing. No training at all, they expect you to pick it up right away or they say they'll send you home and hire someone else. They mess up your check. They'll give you a debit card on payday with no money on it. Then when you complain they give you attitude as if you did something wrong by asking to be paid for your hours worked. Stay far away from this job.They talk down to you as if your a child. You'll get more respect working at McDonald's. Once again stay away from this job if you live in the Hartford/Windsor Connecticut area!!!

They had what most people considered a "there's the door" policy. I wouldn't consider myself to be lucky, because i made sure that they knew i was always willing to give more than my all to get things done. even if it meant covering for at least 15 people for being fired in a single day. While working construction my crew and I were put in charge of assembling all of the equipment used in the new Amazon facility in Windsor CT. One of the managers had an accident on his fork lift and caused a massive explosion putting our crew in danger of shrapnel , fire, and toxic fumes. Other than that work has been smooth sailing and we were able to still over fill our quota of equipment built, despite being short staffed and short of supplies.

What is the best part of working at the company?
Tarkington care of the martial loading and unloading off the on my forklift learning new projects about the robots they have building certain things.

What is the most stressful part about working at the company?
Nothing  everything is smooth you don’t have anyone over you watching you you learn the job which they train you very very well then they will place you in the position when they feel you are ready 

What is the work environment and culture like at the company?
A mix of everyone  there no one culture there there is a mix of people hard working people 

What is a typical day like for you at the company?
Face pass work place everyone doing there Day in day out work all day and yes working as a team

This company depends on Amazon daily in order to succeed.  They bid on contracts and if they win the contract, you work.  High turnover rate because of this factor.  Work is high in the Spring and Summer, then tapes off in Fall and Winter.

Management leadership lacks a lot at facilities.  You get talked down to, micro managed and there's a lack of good communication.  HR does nothing to curb your concerns or issues.  You also fly by the seat of your pants with this company. It's not very well organized.   Again, the customer is always right or else you don't work.  There's not a lot of other clients that can hold up this company the way Amazon does.  I big reason why I left this business.

After almost 2 years as a PM1 , I realized that the company has no intention of keeping their promises in regards to fulltime work. We would go out of town for 1-2 weeks then sit home for the next 3weeks. I would train new hires , then be sent home while the employees I trained are allowed to travel for work. As a family man I decided to walk away from NPSG GLOBAL and seek fulltime employment close to home. Human resources will do absolutely nothing to help you stay busy. Empty promises without any outlook on future work. In all fairness the work was extremely fun and challenging,  i really wish npsg would have been able to provide steady work as promised during my interview.  

Top Job Titles	Average Salary
Installation technician 1 salary reported	$22.50 per hour
Inventory associate 31 salaries reported	$20.15 per hour
Assembler 8 salaries reported	$20.75 per hour
Site administrator 23 salaries reported	$26.17 per hour
Project manager 2 salaries reported	$65,000 per year

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